My 2yr upgrade is Nov 19th (thanks to the Macrumors main page post) I just found out so I figured it would be possible to call AT&T and escalate and make a big deal since Ive been a customer for years. Seemed do-able right? Wrong. As it turns out (even after calling 3 times) they are strictly not doing that anymore and they kept pushing me to do next despite the fact I kept insisting I don't want to do that. I guess they have hard-core instructions from Apple themselves to not move up upgrade eligibilities. And Apple complained that they only have a limited stock so its unfair to the people who are truly eligible if they cheat the others to be eligible too. Something like that from a high level manager that just got a new memo saying this stuff today. I got into a huge fight and threatened to change carriers and they still didn't budge!! And now Im stuck paying full price for the 128+ This is BS, they don't care about customer service anymore or what?? You're gonna lose a customer over 2 months upgrade time?