I called AT&T at around 11:00 a:m, got my 3GS unlocked by around 1:00pm.... Guy was trying to figure it out while having me on hold lol. Anyhow, at the of it all he asked me to do the restore while he was on the phone. Restored, and unlocked!!
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AT&T Will Unlock Off-Contract iPhones Starting Sunday, April 8
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Letting everyone know. I just successfully unlocked an iPhone 4 for another MacRumors user. I guess it is possible to unlock an iPhone that has never been used on your account. Cheers all! Happy unlocking.
If that's the case... if anyone wants to trade mutual favors, PM me and hopefully we can have similar success!
Did you just say that you had bought the phone off eBay or something?
Here is a copy of the chat
You are now chatting with 'Brittany Whaley'
Brittany Whaley: Mr. xxxxxx, thank you for filling out the pre-chat survey. I see that you have concerns about unlocking your iPhone. I will be happy to assist you today.
Me: Thanks
Brittany Whaley: You are welcome. Can you please go to Settings, General, and then About on the iPhone and give me the IMEI number listed.
Me: Sure
Me: IMEI = *Edited out for security purposes*
Brittany Whaley: Thank you. What line was originally upgraded to this iPhone?
Me: the 3930 line
Me: I bought the phone off ebay off contract
Me: I have proof of purchase if you need it
Brittany Whaley: That is okay. I am looking over some information.
Me: Ok
Brittany Whaley: Where did you purchase the phone?
Me: Off of eBay
Brittany Whaley: Thank you for waiting. I will need to submit a ticket to our Device Unlock Team to get the unlock code for the iPhone. This will take 5-7 business days to be completed.
Me: Ok, that would be great!
Me: When will I know if it will be unlocked? Or is it just a matter of waiting till it IS
Brittany Whaley: We will contact you by phone or email with the steps on how to unlock it. Can I get your email address, please?
Me: Sure
Me: xxxxxxxx@gmail.com
Brittany Whaley: Thank you. Please allow me a few moments.
Me: No problem
Brittany Whaley: Thank you for waiting. Your ticket number is CM20120408_xxxxxxxxx. We will contact you by phone or email within this time with the steps on how to unlock your iPhone.
Brittany Whaley: Would you like for me to send you a free text message with your ticket number?
Me: No thanks, as long as I will get an email at the one I gave you I should be fine
that's fantastic news! if there are any other AT&T customers willing to help out in similar fashion, pm me please!
Unlocked att
call att this morning , they verified my info and imei , then transfer me to a tech , the tech told me is done and forward me the instruction and said will call back tomorrow to make sure everything is ok but did not give me any case number.later i received the instruction thru email but i still not able to unlocked after going thru the whole itunes process . .. wondering did they really process my request since i did not receive any case number from them ...anyone here have the same thing
call att this morning , they verified my info and imei , then transfer me to a tech , the tech told me is done and forward me the instruction and said will call back tomorrow to make sure everything is ok but did not give me any case number.later i received the instruction thru email but i still not able to unlocked after going thru the whole itunes process . .. wondering did they really process my request since i did not receive any case number from them ...anyone here have the same thing
For me i just told them i bought the phone at full price when i really didnt. They asked for my phone number, imei, email, and name. They submitted the request. They said that a specialist will call me and at that time i would have to connect my phone to itunes. The thing is is that i never got a ticket number... What is that supposed to do? is it necesary?
Hi all, I own an iPhone 4 that I bought on eBay and as some other people I'm not able to make a request on AT&T's website given that I don't have a wireless account.
I don't have any information about my phone except that it is locked AT&T, I just have the IMEI number. I guess it was bought full price but i'm not sure...
If anyone could help me in any way, it would be very nice and if I can do anything please, ask me
Thanks
I don't have any information about my phone except that it is locked AT&T, I just have the IMEI number. I guess it was bought full price but i'm not sure...
If anyone could help me in any way, it would be very nice and if I can do anything please, ask me
Thanks
Give it a try, its always worth it. I do not believe you *need* an account to start a chat
How long did they take to send an email? i gave them my email, but they never sent anything..
Just got off the web chat with AT&T
Got him to submit the unlock for my old iPhone 3GS that was replaced with iPhone 4 and the iPhone 4 itself that was replaced with iPhone 4S.
He refused to submit for another iPhone 4 that is currentyly in use and the contract will end in June.
But this one still have the original baseband so I can use ultrasn0w to unlock it
Got him to submit the unlock for my old iPhone 3GS that was replaced with iPhone 4 and the iPhone 4 itself that was replaced with iPhone 4S.
He refused to submit for another iPhone 4 that is currentyly in use and the contract will end in June.
But this one still have the original baseband so I can use ultrasn0w to unlock it
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Don't you have to restore the phone? I think last I checked, the carrier lock settings are applied at activation, so if they have been changed, you need to restore the phone to force it to contact Apple servers to re-activate, which will now activate it as unlocked. I believe that immediately after activation iTunes should show a "Congratulations, your iPhone is unlocked" before letting you proceed with the rest of setup.
If you have a non-Att sim try inserting it, then sync with itunes. If the phone is unlocked, it will work.
A quick update - Tried restoring twice as the tech reps over the phone asked me to. Nothing worked out. Tried chat this time and the rep told me that a case number has to be set and this needs to go through Apple for them to send the unlock code. He said to wait 5-7 business days to hear back from AT&T. So, I am guessing for most of us a case number has to be set and the request has to be sent to Apple. Well, good luck to all.
Can someone help me unlock my iPhone 4. I purchased it on eBay and therefore I am not a at&t customer. I tried calling at&t twice today and they cant unlock my iPhone because It is not associated with an at&t account.
Can someone help me unlock this iPhone 4. I would be willing to offer an reward for an successful unlock.
I would use PayPal I would give you $9.99
for helping me out. Can someone help me out. I am the second owner and it appears that the person that I purchase the iPhone form used it for a week and then decided to sell it. Therefore he payed early termination fee.
Thank You
Can someone help me unlock this iPhone 4. I would be willing to offer an reward for an successful unlock.
I would use PayPal I would give you $9.99
for helping me out. Can someone help me out. I am the second owner and it appears that the person that I purchase the iPhone form used it for a week and then decided to sell it. Therefore he payed early termination fee.
Thank You
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I called the 611 number, requested tech support and I was immediately connected. I was asked for my imei number which I got from settings, general, about (i got that info here, thanks). I waited about ten minutes while they were looking up my case. The lady told me that she would send me an email or a text telling me what to do. I immediately got a text giving me a CM number and to expect to have it processed by April 16.
The iPhone was going to be used by my son. He immediately switched sims (his number has a simple, no data acct) and it worked. He went to his iTunes account and chose restore without back up. Everything has changed to his own music and contacts.
The iPhone was going to be used by my son. He immediately switched sims (his number has a simple, no data acct) and it worked. He went to his iTunes account and chose restore without back up. Everything has changed to his own music and contacts.
I didn't. Asked them again, they said it isn't necessary. When I tried chat, they said a case number needs to be setup. Some AT&T reps have no clue what they are doing. So, try technical support through chat.