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AT&T Will Unlock Off-Contract iPhones Starting Sunday, April 8

PaulDoFish said:
FINALLY got my iPhones unlocked today :D:D:D

Submitted two cases on the 9th, and got one email and one phone call today.

I was never an AT&T customer. Got these phones off craigslist. Never asked for proof of purchase or anything. So awesome!!! :]


It sucks though cuz one of my iPhones is still stuck on that lame 6.15 iPad baseband.. still need to use custom ispws to restore, and still cant use gps :(
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i think if u restore it to stock ipsw the baseband will be changed!! u can give it a try!
 
Does anyone know a website to see the unlock status of an iPhone? I use imei.info but they have a 2 imei limit and I have about 150 imei's to check. I am not affliated with imei.info I am just telling you in advance that is the only website I know of. Thanks
 
nicholasss said:
Does anyone know a website to see the unlock status of an iPhone? I use imei.info but they have a 2 imei limit and I have about 150 imei's to check. I am not affliated with imei.info I am just telling you in advance that is the only website I know of. Thanks
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So you're one of those people... making money off a service that is free...
 
aschmano said:
there's no way of going back\forth the IPAD BB in 3GS according to JB community.

----------

for the record i just get my 2nd case created 12th resolved today, so any body was given 20/04 resolution date will be unlocked today i guess.
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are you AT&T customer?did you buy ur iPhone at full price?
 
This is really frustrating... All the AT&T chat specialists keep telling me that the unlocks are for AT&T customers only. Can someone help me with this please? :( and it says "Thanks for contacting the AT&T business support" thing... I used the chat link given in this thread.
 
viperGTS said:
This is really frustrating... All the AT&T chat specialists keep telling me that the unlocks are for AT&T customers only. Can someone help me with this please? :( and it says "Thanks for contacting the AT&T business support" thing... I used the chat link given in this thread.
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I believe they stopped giving support to non-customers over online chat.

You're supposed to call them.
I did two requests over the phone and was never rejected.
 
Thierry ba said:
Use the chat on att.com/global i am not an AT&T customer and have unlocked my 3 phones over the chat.
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that chat asks for the number as well!!anyways i am trying to inquire about my case lets see what happens!

update nope they arent helpful unless and unless you have an Account with AT&T!
 
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Thierry ba said:
I have unlocked 3 phones from Europe, every time I entered my local phone number, not ATT one.
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yeah but the rep said this


Since I am unable to authenticate your account, you will need to contact AT&T Customer Care at 1(800) 331-0500 or 1(916) 843-4685 and Press Option #1 to have your iPhone unlocked. Agents there will be able to provide assistance.
 
This unlock endeavor is getting really frustrating now. I had my friend (who is an AT&T customer) call them.

Using my IMEI, AT&T was somehow able to determine that my phone was jailbroken AND unlocked, running on T-Mobile, and for that, they couldn't unlock my device. WTF?
 
viperGTS said:
This unlock endeavor is getting really frustrating now. I had my friend (who is an AT&T customer) call them.

Using my IMEI, AT&T was somehow able to determine that my phone was jailbroken AND unlocked, running on T-Mobile, and for that, they couldn't unlock my device. WTF?
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just restore it and then try again!!
 
viperGTS said:
I would, but my power button is jammed and i need to restore to 5.0.1 with the baseband I'm currently at until the unlock goes through. I would need DFU mode to do this but I can't get into it.
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isn't there an app you can run on a mac that knocks it into DFU mode?
 
Hi guys, I've been keeping on top of this thread since it started. I called in on the 13th and I received this email last night. I've already successfully unlocked 1 phone. I'm positive that they're both at&t phones. Any suggestions?

Dear AT&T Valued Customer,

We recently received your request for the unlock code on the following device:

EMAIL: xxxxxxxxxxxx
CASE: CM20120413_39283779
MOBILE: 8551284383
MANUFACTURER: Apple
MODEL: iPhone_4
IMEI: xxxxxxxxxx

We are only able to obtain unlock codes for the devices AT&T has purchased directly from the manufacturers. While your device may function on the AT&T network, the code to unlock the device is only available from the service provider who sold the device. Please contact the provider's customer service support to obtain the code for your device.

Our records indicate your equipment was not an AT&T branded device originally but did indicate registered on our network. It appears the device may have already been unlocked. Please try the SIM card for the provider you are attempting to utilize.

If the device displays as a branded AT&T Device, please reconfirm the first 15 digits of your IMEI by typing *#06# on your device’s keypad. If the IMEI number listed above does not match, please contact AT&T Customer Care at 1-800-331-0500, provide them the correct IMEI and have a new Device Unlock Case created.
 
phnompenhplaya said:
Hi guys, I've been keeping on top of this thread since it started. I called in on the 13th and I received this email last night. I've already successfully unlocked 1 phone. I'm positive that they're both at&t phones. Any suggestions?

Dear AT&T Valued Customer,

We recently received your request for the unlock code on the following device:

EMAIL: xxxxxxxxxxxx
CASE: CM20120413_39283779
MOBILE: 8551284383
MANUFACTURER: Apple
MODEL: iPhone_4
IMEI: xxxxxxxxxx

We are only able to obtain unlock codes for the devices AT&T has purchased directly from the manufacturers. While your device may function on the AT&T network, the code to unlock the device is only available from the service provider who sold the device. Please contact the provider's customer service support to obtain the code for your device.

Our records indicate your equipment was not an AT&T branded device originally but did indicate registered on our network. It appears the device may have already been unlocked. Please try the SIM card for the provider you are attempting to utilize.

If the device displays as a branded AT&T Device, please reconfirm the first 15 digits of your IMEI by typing *#06# on your device’s keypad. If the IMEI number listed above does not match, please contact AT&T Customer Care at 1-800-331-0500, provide them the correct IMEI and have a new Device Unlock Case created.
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What happens when you try to use it on a non AT&T carrier?
 
So i received an email from att last tuesday about my uncle iphone 4 which is overseas. We contacted them over email.

Anyways how long does it usually take to received the email about plugging into itunes to get it unlock? In the email that i received it stated it could take up to 14 days.

Should i wait for the itunes email confirmation or go ahead and try it with itunes?

Ps:i dont want to loose the sam unlock on his iphone by disactivating to try if itunes will unlock it!
 
aziatiklover said:
So i received an email from att last tuesday about my uncle iphone 4 which is overseas. We contacted them over email.

Anyways how long does it usually take to received the email about plugging into itunes to get it unlock? In the email that i received it stated it could take up to 14 days.

Should i wait for the itunes email confirmation or go ahead and try it with itunes?

Ps:i dont want to loose the sam unlock on his iphone by disactivating to try if itunes will unlock it!
Click to expand...


in the email i think they are just telling you about their case and inquiring you to wait for 14 days! so my advice is to wait till 14 days and then do something!
 
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