chris975d
macrumors 68000
If nothing else, I like seeing that they're actively revamping their cases and trying different things. I would admittedly prefer to see them stop shipping out cases that they know have the potential to cause issues...but it's good to see that they're working on it, and willing to work with their customers as well.
I let Unni know I'd be happy to give it a shot. If nothing else, he's really stepping up the customer service side of things.
Yeah, I've talked to him a few times, and has always been very friendly. But I'm like you, I do have a slight issue with them still sending cases that they know have severe issues, but, then again, Element sends them like crazy and most of those still dramatically impact signal.