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ATT told me about an hour ago that my Iphone 5 would ship Friday (9/21) overnight...they told me yesterday it would arrive on that day.....ordered mine at 3:05am edt on 9/14.....still showing processing on order status and my card is still pending......they seem confused...wish I had just waited and went to the ATT store.
 
What does tracking number say for people with backordered products?

sorry for the influx of posts. just like to gather as much info as possible
 
ok update, the sup just told me it may be delivered this Friday but the latest would be on Oct 6th. This is just BS when their website put in big bright bold letters that it would be delivered on the 21st.

Whatever, i'm over it. Like someone else said, i'm just gonna let it be and not try to think about it. But I will tell you this, this whole charade has left a very sour taste in my mouth with ATT.
 
That is strange. The only thing i received is something that said thank you for your order, and we will email you when the item has shipped also. But it looks nothing like that. It had an estimated ship date of on or after 9/21. Which is the vaguest thing i have ever seen!

Did you order online thru "Business" or was it over the phone or was it as a regular customer?

I actually have two separate orders. The order I placed online thru the "Small Business" link sent a confirmation email with just a long order number and the only way I can see the status is by clicking a link and logging into small business premier.

The other order that seems to be getting the proper email confirmations, including one that looks like the posters confirmation and allows me to see my order status with backorder info, etc. was placed over the phone with a premier business rep that is supposedly the designated rep that handles orders for my business account.

Both of my orders are 64GB Black iPhone 5's and they each have different order status info and have to be checked by different order status methods. (Not sure why the difference)
 
My two cents

Placed order with Premier at 8:35 AM EST on Friday, 9/14. Received the confirmation email at 8:41 AM. No email since. I have no idea when the "Back-order" changed from 1 to 0, but it was zero as of 1pm today.

White 16GB

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Anyway, it doesn't matter anymore. If the statement from an AT&T Warehouse insider is true, that if you're status is "0" backorder, then we should get our phones on Friday. I've already scheduled a day off that day! LOL
I was going to do the same (take off Friday); excited for a new toy (sad I know)

But I'll just work part of the day and leave early, figuring it wont hit my doorstep until 3pm any way.
 
:cool:My black 32gb just changed to 0 backorder, it was ordered at 11:10am EST.

My black 32GB ordered at 7:59am EST still shows backordered. Makes no sense that some later orders seem to be moving faster than earlier orders.
 
Basically you can control my computer...and it proves a point I guess.

i have received that email dont know what it means b/c im still receiving conflicting reports if i will get phone 9/21 or later

iordered black 16gb at 11:30 est on 9/14
 
Sounds like the black phones are being taken care of first? Not seeing a lot of movement for the whites, white 32 here
 
right, i was wondering if it said anything, i.e. pending, in process, or something like that. trying to differentiate b/o and non b/o phones

Alex, check your order status at wireless.att.com/order_status/order_status.jsp
That will let you know if your phone is backordered.
 
Well its not looking good for me..... Ordered 64G Black @ 3:40am CST and att site still says processing. I did a live chat with them and the agent told me 14-21 days after the 21st is my delivery date. Maybe they are just instructed to say that but we will see.....
That seems to be the consensus (scripted to say 14-21 days).

I think most everyone's still says IN PROGRESS or PROCESSING.

Goto www.wireless.att.com/order_status/order_status

enter your info there (look up by wireless number works for me-order number did not).

See if it says 1 or 0 under QTY BACKORDERED.

The consensus is if it says 0 your in good shape to get it on Friday.

I would assume you should get it Friday based on the time you ordered it. You ordered it earlier than I did. I ordered mine at 7:20 am est and, I'm looking poised to get it Friday (fingers crossed).
 
is this good?

my account says processing quantity 1 iphone 5 and 1 various sim, and i ordered at 9:05 am eastern time, is this good or bad?????
 
Ordered on premier iPhone 16gb black on 9/14 7:10am PST
Status on reg website JUST (9/18 6:50 pm PST) changed from 1 to 0 on the backordered section!!! YESS
Made an account just to comment. Hopefully everyone will get there phone soon!!:D:apple:
 
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