Don't loose hope guys. Shortly after receiving the email "Your AT&T Premier Order", my phone went to non-backordered. On a side note, I do not like the looks of the scuffing seen in another thread. But besides that if your order did not go through until the 15th, you should be fine.
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ATT iPhone 5 Pre-order thread
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I had to click a box acknowledging that I agreed to the TOS before I could press the Order button. I am a younger member, peon account.
I also had to scroll thru the terms and then check the box before I could press the Order button. I have the grandfathered Unlimited Data Plan that I was resigning up for, so I don't know if this has something to do with how I had the TOS agreement option before I could check out?
Just got a second confirmation email from at&t.
I'm a premier member who placed my order at 6:20am est 9/14.
In addition, there is a temporary outage on at&t for status checks. The second email reads as follows
Dear xxxxxxxx,
Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.
We wanted to confirm that your order is reserved and should arrive as soon as September 21, 2012.
As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment online.
Your web order number is: xxxxxxxx
Your order(s) will be delivered to the following address:
So, I had one email initially. My backorder was at zero, my card was pending since Friday, and I placed my order on the at&t website. Hope this helps. Looks like I'll be getting it Friday.
I'm a premier member who placed my order at 6:20am est 9/14.
In addition, there is a temporary outage on at&t for status checks. The second email reads as follows
Dear xxxxxxxx,
Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.
We wanted to confirm that your order is reserved and should arrive as soon as September 21, 2012.
As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment online.
Your web order number is: xxxxxxxx
Your order(s) will be delivered to the following address:
So, I had one email initially. My backorder was at zero, my card was pending since Friday, and I placed my order on the at&t website. Hope this helps. Looks like I'll be getting it Friday.
wondering why your att copyright is 2008.... not 2012....
anyone else notice this?
maybe im crazy but seems like bs.
just got the email as well
16gb black/32gb black. ordered 4:15am PST on the 14th with premier. both showing B/O at 0.
the email says as soon as the 21st. i wouldnt get too excited yet.
16gb black/32gb black. ordered 4:15am PST on the 14th with premier. both showing B/O at 0.
the email says as soon as the 21st. i wouldnt get too excited yet.
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This is the Version of Final Confirmation that I received and posted earlier. I'm not sure why it is a little different from the other emails people are receiving?
I ordered a 32gb black over the phone at 8:30am central on the 14th. my Backorder went from 1 to 0 on the 15th at 6am. My debit from my BofA account is still processing. I show "In Progress" on the order status still. Back order 0. I plan to get delivery on the 21st.
I ordered a 16GB white iPhone at 8:45am EST and I am a non-premier customer. Mine just changed from backordered 1 to 0 in the last 10 minutes or so.
Yeah it has been pretty ridiculous. I originally tried to order through apple, but they were giving me some crap that I was going to need to make a deposit to order the phone. So only choice I really had was to go through AT&T. Out of all the days calling, tonight is really the only time I have gotten "hopefully" a clear answer.
I am in the same boat as you, except my orer was also delayed because I apparently needed to call in and answer their 4 credit verification questions (despite there being no indication that anything was being held up). I happaened to call Monday to see why I hadn't gotten any emails and found this out ... and this caused by order date to reset from 9/14 @ 1am to 9/17. I'm p!553d. Lesson learned. Never order through AT&T. They are not equipped to handle these volumes smoothly. The only reason I ordered through AT&T was because by the time I got through to Apple, it was saying the wait time was 14 days (which turned out to be not true). Double fail.
Ha, that's funny. Yes, I was glued to my screen and had one browser open to Apple.com and the other AT&T.com. AT&T worked first so I went with it and got my order in and done in 3 minutes.
I never got one email either, and they tell me that my porting request held up my order 2 extra days!! Wtf!!!
I didnt even catch that. Maybe because it was sent from premier side of att.
Which the first two email came from att.
Go Here:
https://www.wireless.att.com/order_status/order_status
Select "Order Number"
Enter the "Equipment Order Number" (This should be in your confirmation email"
Enter "Shipping Zip"
You should be good to go.
I also originally tried to order from Apple and got the same message and I also had the deposit issue! I ordered an additional line. We've been customers since 2003 and my credit is spotless yet apparantly it wasn't good enough for them and so I had to answer some identity questions before my order was released to warehouse and only then was my card charged. Unbelievably stupid.
Not sure myself. Ive got a fan discount and always get sent to the business side of att. Maybe thats why. Do u have a fan discount and deal with the business
Side when u call in to at&t?
SAME HERE! The stupid identity thing. Had I not callen in to check up on things I wonder how many days would have gone by before they eventually cancelled the order since I wasn't receiving any communicatiion from them about it at all, no emails, no phonecalls, no texts nothing! So ridiculous!
I ordered 32GB Black from AT&T. I have Premier. Ordered at 7:30am EST on 9/14 and I've received both the CSS & Confirmation emails tonight. so I guess I'm in good shape.