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From the thread, I gather that people who preordered iPhone way after me are already seeing tracking info.

Means absolutely nothing. ATT probably reserved phones on FIFO basis, but they are not shipping them that way. Still, I think all reserved phones will be delivered on 9/21. If you ordered before 12pm I wouldn't give up hope yet.
 
Woke up this morning to find this! :) Hopefully all this paranoia and stressing out was unnecessary
 

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Means absolutely nothing. ATT probably reserved phones on FIFO basis, but they are not shipping them that way. Still, I think all reserved phones will be delivered on 9/21. If you ordered before 12pm I wouldn't give up hope yet.

Even if they logged the order for the next day?
 
I read on the AT&T forums last night that AT&T has 3 different fulfillment centers: Texas, Tennessee and I cant remember the last one but don't have time to look it up right now. Maybe New York?

I'm wondering if those that are receiving their tracking info today live too far away from one of the centers that it will take their phone 2 days to get there via 2 day Air, whereas if anyone is closer to a fulfillment center, it can be delivered in 1 day and those will ship tomorrow.

So, I guess in order to help those out that are still waiting for shipment notice, can you please also post where you are located if you already got shipment info?

I'm in Florida and if there is a fulfillment center in TN then I can see that only being a 1 day transit time. Still keeping my fingers crossed....but maybe just another thought to consider for those waiting vs. not waiting for the update.


Ordered 9/14 @ 5:5x am EST
White 16gb
PREMIER
backorder changed Sunday
Shipped 9/17 through ATT with tracking #
Shipped 9/20 through UPS for next day air saver (end of day Friday)
New Jersey
 
Hi guys,
I'm new to this forum.
Here is my story:
I preordered 32GB iPhone 5 in Black 4 minutes after preordering was available on ATT site (not premier). I got a confirmation right away and an email an hour later saying that my iPhone would be delivered on the 21st.
When I track my order, backordered=1 and it says Prepared for Shipment.
From the thread, I gather that people who preordered iPhone way after me are already seeing tracking info.
Can anybody advise if it is likely iPhone will still be delivered on 21st? Anybody in same situation as me?
Thanks

I'm in the same boat as you. It's not looking good for us...

Don't lose hope guys it can change today
 
After a battle with the bogged websites at AT&T and Apple, I ordered 4pm on Friday the 14th. Ordered 32gb Black

I have a ship date of 2 weeks, and delivery date of Oct 5th.

I have a feeling I will get it a bit sooner than planned though :D
 
One more bit of info for those unfamiliar with how ginormous fulfillment centers work.

A normal business has a shipping dept and the FedEx guy comes and picks up packages once or twice a day depending on size and nature of bus.

Big fulfillment cos. are difference since all they do is ship. FedEx and UPS leave empty tractor trailers at the warehouse dock. The dock workers then fill up the trailers throughout the day. When one is full they start a new trailer. Then at specified time Fedex/UPS drivers pick up the trailers and take them the local hub, unload to a plane to the main sort center in TN/KY, respectively, where they are routed to your home town for delivery.

So if you have a non-working tracking number, it will tonight.

:)
 
Ordered a 64 gig black AT&T iPhone 5 at around 8:22 am pst
Checked my order status last night
Still in progress
Ship date has changed to 9/17
0 back ordered
Shipping with ups
And provided me with a tracking number
Next day air saver.

I'm getting mine on Friday yay yaya
 
see. that makes me mad. haha. i ordered 6 hours before you, and still show back-ordered.

im seeing lots of folks who ordered after me that have already received tracking numbers. i guess its random at this point.

Same here and still freakin back-ordered
 
Ordered two 16gb black from the Premier Site (upgrades) at about 7:15am EST on 9/14. Received an email last night confirming they are reserved and I should get them by the 21st. Status on ATT website has now changed to 'shipped' for both, but no tracking numbers yet.
 
orderer 16gb white at 12:50am pacific time

Order still in progress and no backorder but checked my debit card and the charge is no longer in process or charged. Anyone else in the same boat?

Same for me. same phone. Only I ordered at 8:45 Eastern
 
So I FINALLY got through to someone from Premier on the phone, and was able to correct my billing information (they were trying to put my CC through using my shipping/work address, which is why it failed.)

The CSR assured me that I won't lose my place in the queue -- he saw, correctly, that I had ordered the phone "3 days, 3 hours, and xx minutes ago." He said that is the queue order using for shipping and I should still be OK. Heck, even if it doesn't come on Friday, if it comes Monday/Tuesday I'll be thrilled. I'm also a short hop from the UPS/Fedex hubs in Louisville and Memphis (I'm in Birmingham, Alabama) which might help my chances.

Just got off the phone with him 5 minutes ago, and so my order status hasn't changed yet, nor have I received another confirmation email. I'm going to try and be patient and not refresh the order page every 30 seconds. :D

But maybe, just MAYBE, I've avoided having to go stand in line on Friday. (fingers crossed)

Well, never mind that optimism. AT&T has hosed me. Order still stuck in "Attention" status today. Called the Premier line again, address was never changed, despite what the CSR told me yesterday. Canceled the order today, and I will be switching to Verizon because of all this nonsense.

Worst. Company. Ever.
 
Well, never mind that optimism. AT&T has hosed me. Order still stuck in "Attention" status today. Called the Premier line again, address was never changed, despite what the CSR told me yesterday. Canceled the order today, and I will be switching to Verizon because of all this nonsense.

Worst. Company. Ever.

That sucks. But you won't get it any sooner from Verizon now.
 
I ordered my phone at around 5AM Eastern and still no change... I called AT&T mostly because the pending charge was dropped, and they told me that I have nothing to worry about and that I would be charged once my phone shipped tomorrow. I don't know if she was just giving out a general answer or if she was actually had some information in front of her.
 
Lets make this simple to disspell some info we think we know.

Has anyone's phone been updated to "Shipped" or received a tracking number WHO pre-ordered the phone after 9am EDT?

If you ordered near that time or after, please post or something, this will calm the nerves of a lot of people, also, size and color phone helps too. Thanks

I ordered mine at 11:20 am EST, Im a premier account and mine went of B/O yesterday, and this morning it says shipped but no tracking yet. Even though I ordered on 9/14 the system changed it to 9/15.
 
Ordered my AT&T 64 GB Black at 3:15 AM EST through Apple's website. Credit card has been charged. Still "preparing for shipment," though. Sigh. Anyone else in this particular situation?
 
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