Mine says shipped 9/17 also, but on the UPS site, my tracking says to be shipped 9/20 for next day air saver (end of day Friday)
Mine is fedex and no tracking information yet. I ordered 16GB.
Mine says shipped 9/17 also, but on the UPS site, my tracking says to be shipped 9/20 for next day air saver (end of day Friday)
From the thread, I gather that people who preordered iPhone way after me are already seeing tracking info.
Means absolutely nothing. ATT probably reserved phones on FIFO basis, but they are not shipping them that way. Still, I think all reserved phones will be delivered on 9/21. If you ordered before 12pm I wouldn't give up hope yet.
I read on the AT&T forums last night that AT&T has 3 different fulfillment centers: Texas, Tennessee and I cant remember the last one but don't have time to look it up right now. Maybe New York?
I'm wondering if those that are receiving their tracking info today live too far away from one of the centers that it will take their phone 2 days to get there via 2 day Air, whereas if anyone is closer to a fulfillment center, it can be delivered in 1 day and those will ship tomorrow.
So, I guess in order to help those out that are still waiting for shipment notice, can you please also post where you are located if you already got shipment info?
I'm in Florida and if there is a fulfillment center in TN then I can see that only being a 1 day transit time. Still keeping my fingers crossed....but maybe just another thought to consider for those waiting vs. not waiting for the update.
Hi guys,
I'm new to this forum.
Here is my story:
I preordered 32GB iPhone 5 in Black 4 minutes after preordering was available on ATT site (not premier). I got a confirmation right away and an email an hour later saying that my iPhone would be delivered on the 21st.
When I track my order, backordered=1 and it says Prepared for Shipment.
From the thread, I gather that people who preordered iPhone way after me are already seeing tracking info.
Can anybody advise if it is likely iPhone will still be delivered on 21st? Anybody in same situation as me?
Thanks
I'm in the same boat as you. It's not looking good for us...
Yea i got my money back today, its good always happens before they ship.
One more bit of info for those unfamiliar with how ginormous fulfillment centers work.
A normal business has a shipping dept and the FedEx guy comes and picks up packages once or twice a day depending on size and nature of bus.
Big fulfillment cos. are difference since all they do is ship. FedEx and UPS leave empty tractor trailers at the warehouse dock. The dock workers then fill up the trailers throughout the day. When one is full they start a new trailer. Then at specified time Fedex/UPS drivers pick up the trailers and take them the local hub, unload to a plane to the main sort center in TN/KY, respectively, where they are routed to your home town for delivery.
So if you have a non-working tracking number, it will tonight.
see. that makes me mad. haha. i ordered 6 hours before you, and still show back-ordered.
im seeing lots of folks who ordered after me that have already received tracking numbers. i guess its random at this point.
oh ok... I was worried that there was a problem with my cc. Thanks!
orderer 16gb white at 12:50am pacific time
Order still in progress and no backorder but checked my debit card and the charge is no longer in process or charged. Anyone else in the same boat?
So I FINALLY got through to someone from Premier on the phone, and was able to correct my billing information (they were trying to put my CC through using my shipping/work address, which is why it failed.)
The CSR assured me that I won't lose my place in the queue -- he saw, correctly, that I had ordered the phone "3 days, 3 hours, and xx minutes ago." He said that is the queue order using for shipping and I should still be OK. Heck, even if it doesn't come on Friday, if it comes Monday/Tuesday I'll be thrilled. I'm also a short hop from the UPS/Fedex hubs in Louisville and Memphis (I'm in Birmingham, Alabama) which might help my chances.
Just got off the phone with him 5 minutes ago, and so my order status hasn't changed yet, nor have I received another confirmation email. I'm going to try and be patient and not refresh the order page every 30 seconds.
But maybe, just MAYBE, I've avoided having to go stand in line on Friday. (fingers crossed)
Well, never mind that optimism. AT&T has hosed me. Order still stuck in "Attention" status today. Called the Premier line again, address was never changed, despite what the CSR told me yesterday. Canceled the order today, and I will be switching to Verizon because of all this nonsense.
Worst. Company. Ever.
I can't get any work done nor sleep over this. I check the att site at least 30 times a day and 15 times more in the middle of the night! Just give me my phone so I can get back to life. It's driving me insane!
Last year they gave me the money back, then didn't actually charge me for like 2-3 weeks
Lets make this simple to disspell some info we think we know.
Has anyone's phone been updated to "Shipped" or received a tracking number WHO pre-ordered the phone after 9am EDT?
If you ordered near that time or after, please post or something, this will calm the nerves of a lot of people, also, size and color phone helps too. Thanks
So no one else had an order placed on 9/14/12 show up as placed on 9/15/12 when they go to check their order status?
but did you get your phone on time?
Woke up this morning to find this!Hopefully all this paranoia and stressing out was unnecessary