ATT iPhone 5 Pre-order thread

[lsutigerfan1976]

early bird gets the early worm indeed. In my my case, waking up 1:45AM last Friday to pre-order this phone when it went live @ 2AM on AT&T website worked!!

JUST GOT MY SHIPPING UPDATE from Fed EX! Boo yeah!!

I would remove your personal info like your tracking number and stuff.

 

[Hpye]

Why is mine showing like this? is it a good sign. it shows my ship date and tracking and stuff but why still in progress and ship no is 0

 

[erzeszut]

My entire experience....

....with this pre-order and the worst customer service in the history of the world, is documented here:

http://blog.rzeszut.com/2012/09/at-can-go-to-hell.html

So long, AT&T.

 

[EcuadorianMami]

happy...checked my order status...saids its coming from fedex...ship date 9/16 but no tracking number....ordered a 32g white...

 

[rhuber21]

Did you know that the bird is the word?

Everybody knows that bird is the word

 

[lukebrodyg]

Ordered in store in FL 9:03 EST on the 14th. Still back ordered.

We're in this together, you and I.

 

[Naia777]

anyone else credit or debit card charge back in there accounts?

Yes, most banks release a hold if the merchant does not finalize the transaction. Usually 3-5 days depending on the bank. AT&T will run the transaction again. For my iPhone 4, it was a week or 2 after I received it.

 

[jaconrad15]

Your story is the exact same as mine.

I ordered at 8am PST on Friday, got the email saying 14-21 days. Quantity backordered went to 0 on Monday, and just got my tracking information this morning, even though it still says In Progress.

 

[bigcsw]

My 32 black ordered 9/14 7am ish went off back order last night and status was changed to shipped in the last hour. No tracking number yet.

 

[EcuadorianMami]

anyone else credit or debit card charge back in there accounts?

yes

 

[GenderFi]

Everybody knows that bird is the word

Yay!!!!

 

[mimi1985]

yes

do you have a tracking number yet?

I ordered mine 12:50am pacific time white 16.

 

[Hpye]

i call att and they say that there's no way it will arrive on friday!!because that's when they will start to ship to the people!!

dude mine already showing the tracking number and shipped date.

 

[Spike4hand]

Basically my situation except I ordered at 9:15 or so est. It seems to me that premier customers have been taken care of first.

Not necessarily.

I'm premier and ordered at 8:24MAM EDT and I'm still on backorder - 64gb black.

 

[crobb]

We're in this together, you and I.

Toying with the idea of getting it at Walmart. The one near here still has reservations and says they'll have the phones on the 21st.

 

[flashflooder]

This makes sense for a couple of reasons - first we heard from teh other thread that AT&T had a ****-load of 16gb already in their fulfillment warehouses in the US, but that other phones were coming from China.

Plus - from reading almost all the pages of this thread for the last 24 hours (not recommended for your mental health btw) it seems like most people who have reported getting off back-order and getting shipping info were 16gb or 32gb phones.


Here's my status:
64gb black
ordered premier 9/14 at 8:24AM EDT
Still showing in backorder

My Premier 64GB black ordered at 6:20AM EST shows a tracking number as of this morning

 

[inet27]

Ordered mine on Friday about 8 Mountain time. Finally moved to 1 shipped but no tracking number yet. Still hoping to see it on Friday

 

[bfh123]

i call att and they say that there's no way it will arrive on friday!!because that's when they will start to ship to the people!!

You got Punked by a rep trying to get you off the phone. A lot of people's phones have already shipped.

 

[photogpab]

basically the last time i order thru ATT. next time I'll wake up at 3AM and order through Apple. I only have myself to blame

 

[EcuadorianMami]

do you have a tracking number yet?

I ordered mine 12:50am pacific time white 16.

nop...just ship date and carrier....i ordered mine at 12:15am pacific too.i'm sure you'll get yours friday

 

[crobb]

Does anybody know where the phones are being shipped from?

 

[jj2kool4u]

He Bs'd you to get you off the phone regarding the 21st confirmation email. Trust me, I've been through 5 or 6 CSRs right now. first they tell you the order is ok, then when you push them and tell them you can see the status is back ordered they back track.

Anyone know of any way to get beyond the front line CSR? I can't seem to get a manager or supervisor to take a call. I just keep getting they will call me back.

I tried. I got all the way to the supervisor of the Premier Techincal Rep. They couldn't help me. I'll be waiting just like. Maybe I'll stop by after work on Friday to see if they'll have some in stock. Once I get that, I'll cancel my Premier order...

 

[mimi1985]

nop...just ship date and carrier....i ordered mine at 12:15am pacific too.i'm sure you'll get yours friday

I have no ship date.. just in progress and qty order 1. I hope we get more info soon so we know as buyers if we need to take the day off and sign for the package.

 

[terrible]

Does anybody know where the phones are being shipped from?

According to FedEx tracking, mine is being shipped from Fort Worth, TX.

 

[Surely]

I ordered my 32GB black at around 12:10am PDT on 9/14 just after pre-orders went live. I'm a regular customer.

I received a couple of emails shortly thereafter stating that my iPhone 5 will be delivered on 9/21.

Sometime in the middle of the night I was assigned a FedEx tracking number with a shipping date of 9/16. My CC charge is still pending.

Rolling along smoothly......