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I ordered my phone from ATT a little too late, and I believe it will probably ship in 2-3 weeks. If i go to the ATT store on friday and am luckily enough to get my hands on one, can they cancel my order and still upgrade my phone?
 
So it would appear that I am the only one that has a SATURDAY order that has already been marked as shipped?

I just don't understand why it got processed before my Friday order that is still pending...
 
Just went to backorder 0. I ordered at 730am PST, but had to call to confirm my identity before my order was processed. I didn't get to do that until 1030am PST. Hope this helps some people.
 
you would think. but i ordered at 9:15 and only got 1 email from ATT (AT 9:52AM), A text message a few hours later (so random) and that was all. stuck on back-ordered since then. idk.

hey atleast its fun to chat here with other frustrated folks. :)

I ordered my 16g black at 9:03 on the 14th at an ATT store in FL. The rep assured me the phone would be at my house on the 21st. I went home and got an email at 9:24 saying my phone would ship in 14 to 21 days. Currently my status is back order. Go figure.
 
Looks like 64g are shipping...

Ordered 09/14/12 @ 5:55 AM CDT
 

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Anyone know the deal of why ATT premier customers do not have a tracking info? All i see is that my phone has been shipped... Wish I could track it..
 
I ordered mine at 9:15am CST on 9/14 and it switched to backorder 0 last night. It is a white 16GB. Still hasn't switched to shipped yet, I hope it does it soon. My CC info went through fine and it went away sometime last night, so hopefully thats a sign. I'm in Tennessee btw.

Also I ordered online, and I am not premier.
 
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Anyone know the deal of why ATT premier customers do not have a tracking info? All i see is that my phone has been shipped... Wish I could track it..

maybe att isn't done batch slapping all iPhones with shipping labels. i'm guessing tonight, after labeling the boxes, they'll slap us with tracking numbers. batch slap.

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The one that shipped was for my sister in law...

Mine is the one that is still "processing"!

Guess I'm not a VIP ;)

they hacked your sister in laws account and they found out she's drop-dead gorgeous. that explains why.
 
Do you happen to remember up to when they remained "backordered" by any chance?
My order was complete at 11:57 Pacific time and it still says "processing." I did it through the standard AT&T website by the way.

My bad, I didn't clarify.
I meant to say that it was still on "backordered" even on release day!
How likely this is to happen to others? I do not know.
 
I ordered mine at 9:15am on 9/14 and it switched to backorder 0 last night. It is a white 16GB. Still hasn't switched to shipped yet, I hope it does it soon. My CC info went through fine and it went away sometime last night, so hopefully thats a sign. I'm in Tennessee btw.

Store, Online or Phone order? Are you Premier?
 
still sitting in backorder... gonna give it til mid-day tomorrow then i'm canceling. att sure did screw me here...
 
I ordered my phone from ATT a little too late, and I believe it will probably ship in 2-3 weeks. If i go to the ATT store on friday and am luckily enough to get my hands on one, can they cancel my order and still upgrade my phone?

My store told me no. I orginally ordered at the store and was told it would be a week. When I got home an email said 14-21 days. I called back and the salesperson said yep, it would be the latter. She said they would have them in the store this Friday, but that I couldn't cancel my previous order.

Really poor customer service. Typical ATT.
 
I haven't really been following the thread, but here's what I've got. My confirmation email from AT&T was at 2:15 AM CST, and my card was authorized almost immediately.

I told myself I wouldn't get hysterical about it this time, but I'm seeing people who ordered several hours after I did who already have tracking numbers.
 

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I just called them. I also show backordered. I ordered at 7:13am on the 14th. She said if you ordered before 9am central time on the 14th, you'll get it on the 21st. She did say that with such massive fulfillment, the label printing will go up until the last minute.

She finally told me that order is "at the warehouse awaiting shipping" even though it says "backordered" online. I'm going to trust her and chill.

still sitting in backorder... gonna give it til mid-day tomorrow then i'm canceling. att sure did screw me here...
 
If I receive my brother's iPhone first (same black 64GB as mine) can I activate it with my number? Haha.
 
I ordered my 16g black at 9:03 on the 14th at an ATT store in FL. The rep assured me the phone would be at my house on the 21st. I went home and got an email at 9:24 saying my phone would ship in 14 to 21 days. Currently my status is back order. Go figure.

My situation exactly. I'm in Georgia. Wonder if it's a regional thing?
 
I just called them. I also show backordered. I ordered at 7:13am on the 14th. She said if you ordered before 9am central time on the 14th, you'll get it on the 21st. She did say that with such massive fulfillment, the label printing will go up until the last minute.

She finally told me that order is "at the warehouse awaiting shipping" even though it says "backordered" online. I'm going to trust her and chill.

i've found that when you call them they tell you everything is fine. if you talk to them in chat they tell you how it really is, lol.

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by the way, anyone know how much the 16gb iphone is without the upgrade?
 
Ordered 09/14/12 @ 5:55 AM CDT

Great news for you! Mine still shows backorder. I just wish I could know when it was coming so I can make arrangements at work. I don't want FedEx or whoever just leaving the phone on my doorstep nor do I want them to not deliver and come back the following Monday. I'd have no problem with the phone coming on Saturday but I don't know if they do that.
 
What's the link to get to the chat application?

i've found that when you call them they tell you everything is fine. if you talk to them in chat they tell you how it really is, lol.

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by the way, anyone know how much the 16gb iphone is without the upgrade?
 
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