What's the rush? You have the equivalent of AppleCare for 90 days. You retain warranty coverage--without tech support--for one year. And you can purchase AppleCare+ for 30 days and regular AppleCare anytime during the one-year warranty period.
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ATT iPhone 5 Pre-order thread
- Thread starter ozziegn
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What's the rush? You have the equivalent of AppleCare for 90 days. You retain warranty coverage--without tech support--for one year. And you can purchase AppleCare+ for 30 days and regular AppleCare anytime during the one-year warranty period.
I guess ATT doesn't suck anymore. Some of us totally overreacted
Yep. Just got mine as well.
Mine to is in backorder with the same order series 1612. 16 GB black ordered at 6.38 AM CST. Wonder why there are so many ppl with 1612 that are backordered.
well. its thursday morning, and guess what???
no freaking change!!!
ordered last friday, 9:15am, was told by email "will deliver on 9/21". other people who ordered way after me have their tracking info. and im still "back ordered".
anyone else? seriously, what the hell is going on here. the charge to my account never even came back. but i havent heard a word from ATT. no emails, calls, texts, nothing.
no freaking change!!!
ordered last friday, 9:15am, was told by email "will deliver on 9/21". other people who ordered way after me have their tracking info. and im still "back ordered".
anyone else? seriously, what the hell is going on here. the charge to my account never even came back. but i havent heard a word from ATT. no emails, calls, texts, nothing.
I now have FedEx tracking number with expected delivery of the 21st/tomorrow:
Premier
Ordered 9/14 around 11:30 am MST
16GB
Black
ME TOO!
Ordered 9/14 - 0926 EST
16gb
black
changed to shipped last night. Fedex info posted this am.
She went from TX to IN this morning. Cant wait for tomorrow, hope i dont need a signature.
absolutely. In this day and age, you need to come up with something better than just backordered and shipped. Anyway, got my tracking number, it works and it is scheduled for delivery tomorrow
I ordered mine at 3:45 am on the 14th and it still says processing. I called AT&T twice and one guy was super rude and the other girl hung up on me. I'm never pre ordering again.
I guess ATT doesn't suck anymore. Some of us totally overreacted
I agree.....AT&T doesn't suck anymore!!!!
(for some of us). Sorry to those who will not get your phone tomorrow. 
Got my tracking number, in Indy right now, want to Live Chat to see if they still tell me 14-21 days...if they do, i might let it go, or i might lay into them, seriously, just tell us the truth. thats all we want. if you dont know, tell me you dont know
Just got tracking # from AT&T for my wife's iPhone 5. 16GB white ordered 6:30AM PST last friday. Shipper is UPS.
I am by no means trying to make excuses for them, and I agree with your statement regrading terrible communication, hence the reason AT&T finally got a plan and told everyone 14-21 business day this week. That was there answer, the script presented to all AT&T customer facing employees. Under promise and over deliver. I am sure it took time for the script to make it's way to all call centers and all employees, hence the mass confusion for a couple of days. Could they improve on this, 100% without a doubt yes, and they should. In fact, history should prove to them they need this type of script every year.
FYI note on UPS.com
Important information for iPhone Customers
Apple has required that UPS deliver iPhone shipments to customers on and not before Friday, September 21, 2012. iPhones are scheduled for Friday, September 21 2012.
Why isn't my package moving? The packages are being staged in key locations and moved on a coordinated schedule for delivery on the shipper's planned release date, Friday, September 21, 2012.
Important information for iPhone Customers
Apple has required that UPS deliver iPhone shipments to customers on and not before Friday, September 21, 2012. iPhones are scheduled for Friday, September 21 2012.
Why isn't my package moving? The packages are being staged in key locations and moved on a coordinated schedule for delivery on the shipper's planned release date, Friday, September 21, 2012.
Sweet, thanks for giving us the better order status link. Mine is due by 3pm tomorrow.
And the icing on the cake? AT&T just announced that my city has LTE now!!! So happy I can't stand it.
And the icing on the cake? AT&T just announced that my city has LTE now!!! So happy I can't stand it.
Is there anymore confirmation on this?
My FedEx status screen doesn't say anything about signature required.
I would think it would if it were required.
I will be home for it but just in case I run out, it will be nice to know.
Just received both tracking numbers for my 16gb white iPhone and 32gb black iPhone. Shipping through Fedex.
My status didn't change till yesterday afternoon from "Processing" to "Shipped" and even then I didn't receive a tracking number until today.
My status didn't change till yesterday afternoon from "Processing" to "Shipped" and even then I didn't receive a tracking number until today.
I guess the lesson I'm taking away from this is not to be ridiculously anxious and tear my hair out. Everything turned out all right.
Ordered 3:30 pst am on the 14th through premier, order date said 15th, cc pending charge didn't even include tax, wasn't even able to access order status until Tuesday, and was actually pending shipment until this morning at the latest. So many places to go wrong but I'm pleased to report shipment is underway.
Ordering through apple is far more transparent but also far more popular, and AT&T, in my limited experience, is a fair alternative if you aren't the neurotic type.
Ordered 3:30 pst am on the 14th through premier, order date said 15th, cc pending charge didn't even include tax, wasn't even able to access order status until Tuesday, and was actually pending shipment until this morning at the latest. So many places to go wrong but I'm pleased to report shipment is underway.
Ordering through apple is far more transparent but also far more popular, and AT&T, in my limited experience, is a fair alternative if you aren't the neurotic type.
Seems like most of the pre-orders being filled are 16GB and 64GB iPhones.
Regular AT&T Site
Order Date: 10:16 AM EST 9/14
Order Number: 1612XXXXXXXX
Confirmation E-mail: 2:09 PM EST 9/14
E-mail states "Your order will arrive on 9/21/12"
Phone 1: 32GB Black
Phone 2: 32GB White
Phone 3: 32GB White
Order Status: "In Progress" and all three are back-ordered
How many people with 32GB iPhone 5 Pre-Orders are getting shipping info?
Regular AT&T Site
Order Date: 10:16 AM EST 9/14
Order Number: 1612XXXXXXXX
Confirmation E-mail: 2:09 PM EST 9/14
E-mail states "Your order will arrive on 9/21/12"
Phone 1: 32GB Black
Phone 2: 32GB White
Phone 3: 32GB White
Order Status: "In Progress" and all three are back-ordered
How many people with 32GB iPhone 5 Pre-Orders are getting shipping info?
I agree.....AT&T doesn't suck anymore!!!!
Honestly, AT&T has been good to me so my frustration is restrained. I would greatly appreciate, though, a solid reason for how they are distributing the phones. What is the method to their madness. It's certainly not FCFS.
You only have 30 days for AppleCare+. They need to inspect the phone and make sure there are no damages to it.