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ATT iPhone 5 Pre-order thread

jafo76 said:
Speaking of Trojan's they should be free at AT&T because a lot of us are getting screwed!
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Haha. So true!! :eek: **AT&T icon inserted here**

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Joesmith13245 said:
This happens every year. Same exact posts talking about the same exact issues. Yet people come back to order more phones from AT&T. These systems were not designed for the obsessive compulsive.
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Look, the reps are telling us one thing, and the website is saying another. It's really that simple. On top of that, different reps are saying conflicting statements. It's not that hard to send out a company memo/email to let reps know what's going on so they can properly relay information to customers. Maybe an internal blog? ...this is 2012 AT&T.

For the record, this is my first order from AT&T...ever. Always went through Apple and fared the lines. Should have done it this year. Didn't realize how disorganized it was.

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gyropilot said:
Unfortunately, the length of the contact area on the StraightTalk/Net10 SIM's is larger that the entire length of a nano SIM. This means you'd have to trim off part of the contact area on a StraightTalk/Net10 SIM (not just the plastic area) which might ruin the SIM entirely. Even if the SIM wasn't ruined, you'd risk having the edges of the trimmed area come into contact with the metal SIM tray of the iPhone 5.

Undoubtedly someone will try it through.

SIM's from many of the other MVNO's don't suffer from this problem... the contact areas are smaller than the overall size of the nano SIM.

John L.
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Good to know. Appreciate the info...was seriously considering this.
 
Mine still says 'In Progress' & 'Back order 1'.

I'm likely SOL for a Friday delivery, but I look forward to all of your impressions and glory tomorrow!!
 
Way to go ATT'rs! We've got nearly a 1000 more posts than Verizon! Man, it's like an alternate universe over there! I know as a fellow ATT'r, I shouldn't peak, but I couldn't help myself.

All 5000+ posts, great service, all getting their iPhones tomorrow, no Verizon CSR's telling lies or being incompetent... We're really the poor step children over here in Big Blue Land...

Oh, and I almost forgot about the Unicorns...

Coachingguy
 
EXP order

So does anyone know what an order # starting with EXTP means? I have one, I ordered via phone at 11:00 am eastern on 9/14 and still backordered.

I saw some say that they had that order number type, but not sure if anyone figured out what it meant.
 
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Ordered in-store at 9:15 a.m. EDT on Friday, still stuck on 1 under backorder. Pretty much given up hope it's coming tomorrow, but it's frustrating given that there seems to be no rhyme or reason to the way they've filled the orders.

Hope those of you who ordered earlier have some good luck tonight. You deserve your phone more than I do for waking up super early.
 
photogpab said:
What's going on with my fellow 1406s? I'm still back ordered.
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Still back ordered...nothing has changed.

I wanna call and tell them to put a phone WITH MY NAME ON IT at the store for me to pick up since they messed up my order!
 
coachingguy said:
Way to go ATT'rs! We've got nearly a 1000 more posts than Verizon! Man, it's like an alternate universe over there! I know as a fellow ATT'r, I shouldn't peak, but I couldn't help myself.

All 5000+ posts, great service, all getting their iPhones tomorrow, no Verizon CSR's telling lies or being incompetent... We're really the poor step children over here in Big Blue Land...

Oh, and I almost forgot about the Unicorns...

Coachingguy
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You're really just making my decision easier to break contract and sign with Verizon. Keep at it...I may budge...
 
I called Fedex to see if I could get my phone held so I can pick it up, since I'll be at work. And she said no, but she also used my tracking number to look up the shipment and said it did not have a signature required. She said they will just leave it at my front door, so that is interesting. I kind of think she is wrong, but we'll see.
 
I have been an AT&T/Cingular customer since 2003. I ordered a 16gb black iPhone 5 at 3:06 AM EST on September 14 (order # begins with 1406). Status is still showing as backordered. I called customer service twice today; one rep said the phone was scheduled to ship Oct 4, but that they'd escalate my support claim and someone would call me back (never happened). Another rep said they had no more information about the order status than I did.

If the phone doesn't show up tomorrow, AT&T will be waiving the upgrade fee plus a month of two of service charges -- or I will be moving to Verizon ASAP.
 
I think I'm toast for delivery tomorrow, but I think I have a line on one from Radio Shack. I wonder what the timeframe for canceling my backordered phone is so I can pick that one up. I know someone mentioned 24 hours, but I wonder if I'm at the store they can do it at the time.
 
Pretty much lost all hope. Just talked with FedEx and UPS and neither have anything headed to my address as of now. Ordered at 930am EST.

UPS did say however that something could still be shipped tomorrow because they are doing deliveries on Saturday as well. But I doubt that happens.

Thanks AT&T for telling me it's coming tomorrow, now I can't even go in a store and pick it up myself. What a bunch of ********e
 
Sorry for the repost, but:
Hey guys,

On track to get my phone tomorrow by 3 PM! Just left Memphis, hopefully en route to somewhere near DC tonight!

Just a quick question - I am sure I'm getting my phone, but the charge on my card disappeared this morning. When will they charge me/finally take it out of my account? Did this happen to anyone else who got confirmed shipping and tracking info? Thanks!
 
HighFlyers said:
I called Fedex to see if I could get my phone held so I can pick it up, since I'll be at work. And she said no, but she also used my tracking number to look up the shipment and said it did not have a signature required. She said they will just leave it at my front door, so that is interesting. I kind of think she is wrong, but we'll see.
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What I'll do and have do often in the past is I'll print off the Shipping data, drop it into a doc and ask the Driver to leave it in the Porch and sign it.

Coachingguy
 
Hernandezes96 said:
Why does my order show ordered n the 15th when I odered it on the 14th? Is someones like this as well?:mad::confused:
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Yes, it seemed to have happened to quite a number of us in this thread. Some poor guy even got pushed back to the 17th. I'm going to check out an AT&T store around 7am to see how the line looks. If it's bad, I'll just wait it out. I have an interview tomorrow afternoon (and work at 9am) so I need my rest lol.
 
Im starting to get annoyed by those who are just keeping us updated on their shipment. While some of us are loathing over the fact that it still freaking says "processing" at&t is just giving us a big middle finger. :mad: att .0001/10 *job
 
wvu said:
Pretty much lost all hope. Just talked with FedEx and UPS and neither have anything headed to my address as of now. Ordered at 930am EST.

UPS did say however that something could still be shipped tomorrow because they are doing deliveries on Saturday as well. But I doubt that happens.

Thanks AT&T for telling me it's coming tomorrow, now I can't even go in a store and pick it up myself. What a bunch of ********e
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What does it say on your order status page? Back ordered?
 
coachingguy said:
What I'll do and have do often in the past is I'll print off the Shipping data, drop it into a doc and ask the Driver to leave it in the Porch and sign it.

Coachingguy
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Yeah that's what she said I can do to be safe. I'm not really worried about it getting stolen, I'm in a condo and you unless you walk up the stairs and right to my door you can't see any packages, I'm just surprised she said there's no signature required on it.
 
Tracking should update tomorrow morning once they arrive at the local facilities to where you are. It's too much for them to update their systems with all these orders. Just the same with the initial tracking numbers being loaded into the system.
 
lol
 

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I ordered a 64GB black for my husband at 11:45(ish) AM EDT and simultaneously in a separate browser window a 64GB white for myself. We each received two confirmation emails minutes later (all before noon).

The first was a thank you for your order including ... Your iPhone will be delivered on 9/21/12. The second was the one that starts with Congratulations and continues ... We have processed your order and it has been sent to our warehouse for shipment. This second email also states that I can't cancel. We each received text messages about two hours later.

As for our phone statuses, my husband's 64GB black came off back order last night (Weds) and tracking info (UPS) says it will arrive here tomorrow before 3PM (NJ). Mine is still on back order. (Our order numbers were 140 numbers apart by the way.)

I'm guessing there are just more black to go around and AT&T didn't know what was sold out before they sent the confirmation emails. Whatever the story, AT&T will have a 50% customer satisfaction at my house tomorrow!

Anyway, I just wanted to share my story as so many others have. At least I know I'm not alone. Thanks all!
 
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