in my opinion, what sucks is that there will probably be no consequences for ATT's absurd behavior and horrible order handling, they will keep tagging ppl along and eventually forget all this ever happened and won't do a damn thing to improve anything... its clearly not the first time att has pulled this kind of stuff and i can say pretty confidently that it wont be their last either. being a customer since 2005 (even before it became cingular), i have yet to have one positive experience with this company. tomorrow will be a "new day" but att will always remain as ****ty as it always has been