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Has anyone got a credit out of ATT for this mishap? I'm debating calling them.


Did you read best buy's response to delays on the front page of macrumors? They really laid out that they are trying everything in their power to get people their phones. ATT doesn't even have the class to send an apology letter.
 
Just got the iPhone 5 ad email from att. Thanks AT&T for sending this to me while my preorder is still on back order.
 
It's here! UPS no signature required

The UPS man knocked on my door and was in the process of getting back in the truck when I opened. He drove down my street a few more times.. they are busy no joke!

In case this helps anyone...I ordered mine from ATT.com on 9/14 at 9:30am EST and no problems with my order.. (i.e. received confirmation emails, texts within 20 mins of ordering). However, there was no shipping notice from ATT until late last night. I just got a text message saying my phone has shipped eventhough it's been here for over an hour. I hope everyone gets their phones soon!

I did have a pending charge for the phone all week, however it was gone a couple of days ago and the money is still in my account.. weird
 

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Has anyone got a credit out of ATT for this mishap? I'm debating calling them.


Did you read best buy's response to delays on the front page of macrumors? They really laid out thatATT doesn't even have the class to send an apology letter.

I got my credit out from AT&T of $138.16
 
Has anyone got a credit out of ATT for this mishap? I'm debating calling them.


Did you read best buy's response to delays on the front page of macrumors? They really laid out that they are trying everything in their power to get people their phones. ATT doesn't even have the class to send an apology letter.

I got a $100 credit after sitting on the phone for a while.

Well worth it, since I had mine ordered by 8:15 CST
 
OK, I need some help with ATT. As a Norwegian going to the US in one week. I'm wondering:
  • Whats my odds of finding a ATT store with a actual iPhone in stock on the 1st of October?
  • Can i buy it with no commitment? Does that equal unlocked? I see iModZone sell a unlock, they claim is permanent.

edit: ATT is the only one I can actually use here in Norway with the carriers here and the GSM network.
 
The UPS man knocked on my door and was in the process of getting back in the truck when I opened. He drove down my street a few more times.. they are busy no joke!

In case this helps anyone...I ordered mine from ATT.com on 9/14 at 9:30am EST and no problems with my order.. (i.e. received confirmation emails, texts within 20 mins of ordering). However, there was no shipping notice from ATT until late last night. I just got a text message saying my phone has shipped eventhough it's been here for over an hour. I hope everyone gets their phones soon!

I did have a pending charge for the phone all week, however it was gone a couple of days ago and the money is still in my account.. weird

Same with me. I was panicking before because I never received this text everyone is talking about. I just received the text and I've had my phone for 2 hours now. Go figure!
 
What did you say to them?

I just told them that in the store I was promised delivery today, received no communication on any status, and am now being told mid-october. All truths.

They initially offered me a $25 credit, but I told them that this is a huge hassle for me because I'm going to be out of town mid-october, and they then offered $100
 
It's nice to get a release phone. But I can honestly say that I would never do it again. Way too stressful! at&t does this year after year and it still was a mess.
 
The UPS man knocked on my door and was in the process of getting back in the truck when I opened. He drove down my street a few more times.. they are busy no joke!

In case this helps anyone...I ordered mine from ATT.com on 9/14 at 9:30am EST and no problems with my order.. (i.e. received confirmation emails, texts within 20 mins of ordering). However, there was no shipping notice from ATT until late last night. I just got a text message saying my phone has shipped eventhough it's been here for over an hour. I hope everyone gets their phones soon!

I did have a pending charge for the phone all week, however it was gone a couple of days ago and the money is still in my account.. weird

Congratulations on receiving your phone! Are you pleased with the new product overall? How does it feel when you hold it in one hand as though making a call?
 
anyone that waves a rainbow flag proudly post your iPhone 5 pics! :)

Nothing against "rainbow flag fans" but why single yourself out. That would be like a mexican or asian asking for mexicans or asians to send pics of their new iphone 5's.

Nonetheless, let's see them!
 
What did you say to them?

I first asked the status of my Preorder and then I kindly ask for credit towards my account from being ******* from left to right with lies and so he did and claims I may still get it on Oct. 15 even though my email says 21st
 
Got my phone and stuck at work. At least the phone has a watch dog.
 

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Has anyone got a credit out of ATT for this mishap? I'm debating calling them.


Did you read best buy's response to delays on the front page of macrumors? They really laid out that they are trying everything in their power to get people their phones. ATT doesn't even have the class to send an apology letter.

I got one for $150.
 
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