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just canceled both me and the wifes preorders as she was in the local radio shack getting white 32gb. they are now canceling all preorders with no BS about "processing" or any other excuse. The CSR said they were given the green light to cancel per customer repquest and "reverse" the upgrade. Looks like I get to drive around town after work hunting a black 64gb. Damn.

LOL I went to the Athens Ga store and the 64 black was the only phone they had left.
 
:mad: i pre-ordered mine at the store and my order is still processing.:mad::mad:

UPDATE!

Preordered in the store at 9:15 a EST. Ordered a 32G white and. 16G black. Both were in back-order until this morning and said "In Processing" FINALLY, just now, the 32G white is showing a tracking and deliver for Monday. Nothing yet for the black (mine :()

Hope this encourages those who ordered in-store.
 
ughh fedex updated their delivery time

ughhh.. It was suppose to arrive before 3!!!!!

Been on vehicle for delivery since 7:42AM!!
 

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Got it....it's here and beautiful. Now have to get it all set!

How do I open the back???? It says:
Follow the instructions below to locate your smart chip's (SIM card) ICCID number.

Remove the battery cover from the back of your device.
Remove the battery.
Carefully remove the smart chip.
On the front of the smart chip you should see a 20 digit number. This is the smart chip (ICCID) number.

I don't know how to remove the battery cover!!! DUH
 
Has anyone ported there number over to another carrier even though the are back ordered? Id like to get off AT&T at this point.
 
UPDATE!

Preordered in the store at 9:15 a EST. Ordered a 32G white and. 16G black. Both were in back-order until this morning and said "In Processing" FINALLY, just now, the 32G white is showing a tracking and deliver for Monday. Nothing yet for the black (mine :()

Hope this encourages those who ordered in-store.

I ordered in store as well, at 10:04 a EST. Ordered a 16G black. Just went from backordered 1 to 0. No shipping info yet. :confused:
 
the iphone that was actually delivered still has the cancel preorder button, lol




can someone link me to the live chat for premier?
 
Has anyone's phone been delivered even though the site said back ordered? Trying to stay hopeful here. :/
 
I know its not going to make you feel any better but this is definitely not true either...

I ordered one on Saturday and it is on the delivery truck today...

Sorry.

I'm not saying it's the reason for everyones disaster experience but apparently that's the reason for mine. I added a line to get it for $199 and the credit check was queued and wasn't done till 2pm.
 
Wahoo!

WAHOOOO! FINALLY SOME PROGRESS!

My order just went from backordered 1 to 0!

Is this a good thing? It still has not shipped. Pic below

Ordered at 10:04am est in AT&T retail store

****
 

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Did you get yours activated? I did it online and still havent got confirmation email and still show no service.My old iphone now also shows no service, so i wonder if i'm in some kind of limbo

I rebooted my new phone and it showed service after activating online. Until it rebooted, it acted exactly like yours..just sat there. :)
 
so let me explain what just happened to me. I got fed up watching my phone sit in "back order" limbo so I called the Apple store down the street and was told they had plenty of iPhones in stock. Sales guy said they had just received more stock and had many available..........

Basically the same story here. Backorder limbo for a week. Complete BS story from the AT&T Reps. Guaranteed for 9/21 etc. Finally last night, "sorry it will be 2 or 3 weeks!!" Canceled my order, walked into the Apple store at noon today. They have loads of stock! Hundreds of iPhones of all kinds. 20 minutes later I have my new iPhone 5. Preording was a complete and total waste of time. I didn't have to be, but the temporary hires disguised as CSR's simply read the same old tired script. They have no real information and no power to do anything anyway.

Alls well that ends well. :cool:
 
WAHOOOO! FINALLY SOME PROGRESS!

My order just went from backordered 1 to 0!

Is this a good thing? It still has not shipped. Pic below

Ordered at 10:04am est in AT&T retail store

****

Still no love for those of us who ordered early online and have been stuck in back-ordered status since the first day :(
 
Did you get yours activated? I did it online and still havent got confirmation email and still show no service.My old iphone now also shows no service, so i wonder if i'm in some kind of limbo

Let's be friends in limbo :) Activated online. My iPhone4 went to No Service almost immediately and it's been about 2 hours or so and my iPhone 5 still shows No Service. I guess it takes a while to activate over 2 million phones.
 
Mine estimated delivery for 5PM also and mine left Guaynabo at 12PM, where you from?

Bayamon and got a text message from AT&T that my iPhone was waiting for me at the store at 1:47pm :D The woman rep that took my preorder last friday was there and as soon as she saw me she said: "your iPhone is here" then later told me mine was the only one they received from the preorders. All the others rep got around me and told me I was lucky to have received mine today. They received 32 iPhone's to sell and all of them were gone after 1 hour of them opening.
 
Im beginning to think Fedex has the same software as AT&T for their status updates.

According to Fedex, It took them 16 minutes to get from Ft. Worth to Memphis

Then my order showed it was at the sort facility until 9am, at 9am, I checked the status again, and it was on the truck since 7:26 am.

I had a scheduled delivery by 3pm. Now it's before 8pm!

:confused:
 
at&t the worst

I normally don't comment on the Forums much, but I am so exasperated and angry that I need to vent.

Ordered about 7 hours past opening last Friday morning from the Att site, was assured that my delivery will come on the 21st, got TWO emails confirming everything, including the second saying "We have processed your order and it has been sent to our warehouse for shipment. Your order cannot be changed or canceled at this time."

The result? My status is now "pending." I was on the phone for an hour yesterday with two AT&T reps, and while I feel somewhat sorry for them because they're stuck on the wrong end of numerous customers' rage, I lost my temper. Att has NO IDEA what has happened to my order, just that it's not shipping any time soon. I pleaded with them to let me speak to a supervisor, but "no one is available" is what I got.

I'm so furious with this horrendous company, which I was giving a second chance to despite my earlier terrible experiences, that I am now thinking of forgetting about the whole thing and just sticking with my old iPhone and going with T-Mobile prepaid.


Well,

I am pretty angry at ATT right now.

I ordrred at 11:23 AM Eastern Time at an ATT store in Boston was told i will receive the phone in 7 days. i had an order number start with XB01 and am the same ooat as everyone else dealing with the back order - 1, I called 611 / 0 and was told that my phone will ship 10/4 - 10/15.. complete joke.

but whats an even bigger joke is that i could go onto the ATT website and order a brand new i phone right now, and there is an overnight option for shipping that is an additional 14 dollars.. is this true? possible?

I am waiting back for Customer service to call back and let me know if any of the stores in my area can hold me a phone and i'll cancel my pre order.

i wish i never pre ordered in the first place!
 
Just got a tracking number email with a Monday delivery at my local store!
There's hope out there for all is us that ordered in store on 9/14.
 
Im beginning to think Fedex has the same software as AT&T for their status updates.

According to Fedex, It took them 16 minutes to get from Ft. Worth to Memphis

Then my order showed it was at the sort facility until 9am, at 9am, I checked the status again, and it was on the truck since 7:26 am.

I had a scheduled delivery by 3pm. Now it's before 8pm!

:confused:

They are making deliveries all day. Don't you worry!! In the mean time go and pick out a case. :D
 
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