ATT iPhone 5 Pre-order thread

[snacksonsnacks]

WAHOOOO! FINALLY SOME PROGRESS!

My order just went from backordered 1 to 0!

Is this a good thing? It still has not shipped. Pic below

Ordered at 10:04am est in AT&T retail store

My 9:15 order did the same thing. No word on shipping yet but at least SOME progress!

 

[bellaisa]

cancelled my Apple Pre order. Can I walk into the store today and upgrade with no issues or do I have to call AT&T to clear this up>?

 

[zekkragnos]

Bayamon and got a text message from AT&T that my iPhone was waiting for me at the store at 1:47pm The woman rep that took my preorder last friday was there and as soon as she saw me she said: "your iPhone is here" then later told me mine was the only one they received from the preorders. All the others rep got around me and told me I was lucky to have received mine today. They received 32 iPhone's to sell and all of them were gone after 1 hour of them opening.

mine is delivered home and I'm from Bayamon also, I hope mine was with yours in the same truck I still haven't gotten mine and the estimated delivery stayed the same for 5PM, what store you preorder to see if the shipment is close to me

 

[vaultwit]

My 9:15 order did the same thing. No word on shipping yet but at least SOME progress!

Same here! Pre-ordered in store at 9AM CST and my backorder just turned to 0. Don't know what that means...possible for us to get it tomorrow?

 

[lsutigerfan1976]

Yeah my fedex changed to 8pm right at the 3pm my time. I am in Louisiana. Looks like they are behind everywhere though. It had been out for delivery since 8 in the morning.

 

[fongyuen]

just canceled both me and the wifes preorders as she was in the local radio shack getting white 32gb. they are now canceling all preorders with no BS about "processing" or any other excuse. The CSR said they were given the green light to cancel per customer repquest and "reverse" the upgrade. Looks like I get to drive around town after work hunting a black 64gb. Damn.

whoa, is that right? has anyone else been able to cancel theirs hassle free?

 

[margaretR]

For those of you whose 1 backorders are changing to 0... what are the first digits of your order #? I'm a 90410 waiting... Ordered on the phone before 9am EST 9/14. Am so annoyed. Haven't found one locally yet but I'm trying.

 

[swigger14]

Where are y'all checking this shipping backorder info?

Here

 

[snacksonsnacks]

For those of you whose 1 backorders are changing to 0... what are the first digits of your order #? I'm a 90410 waiting... Ordered on the phone before 9am EST 9/14. Am so annoyed. Haven't found one locally yet but I'm trying.

Starts with an X, as I think most of the in-stores do.

 

[vaultwit]

For those of you whose 1 backorders are changing to 0... what are the first digits of your order #? I'm a 90410 waiting... Ordered on the phone before 9am EST 9/14. Am so annoyed. Haven't found one locally yet but I'm trying.

First four digits are XK732 according to the page I posted the screenshot of.

 

[maildude39]

Got it....it's here and beautiful. Now have to get it all set!

How do I open the back???? It says:
Follow the instructions below to locate your smart chip's (SIM card) ICCID number.

Remove the battery cover from the back of your device.
Remove the battery.
Carefully remove the smart chip.
On the front of the smart chip you should see a 20 digit number. This is the smart chip (ICCID) number.

I don't know how to remove the battery cover!!! DUH

Check the outside bottom of the box.

 

[mrstevojax]

AHhh I'm 1 backordered so what does that mean?

 

[friars]

11am in store order. nothing

Had one in front of me at the att store today. talked to 3 people and finally convinced them to let me cancel preorder. said it would take 2 minutes, called customer service, and they told him it couldn't happen. They could cancel the other preorder i Have, but mine wasn't showing up.

I left. Probably should've kept raising hell till they found a way to fix it. Oh well

 

[tympanik]

Where are y'all checking this shipping backorder info?

https://www.wireless.att.com/order_status/order_status.jsp?vMethod=&vNumber=&ZipCode=

 

[nosaj72]

I ordered a iphone 5 Black 64gig on Friday afternoon, as a new account. Mine has been (and still does) show Backordered of 1. But now I just got this email:

We recently sent you an email informing you that one of the items in your order was backordered. Unfortunately, since that time, we have determined that the device you ordered is no longer available and will not be shipped.

Please call us at 1-866-267-4510 by September 21, 2012 to choose another device. Order specialists are available to assist you Monday thru Sunday: 8 a.m. to 12 midnight (Eastern Time).

Alternatively, you can return to att.com/wireless or visit an AT&T store to select another device (retail prices will apply). Please go to att.com/storelocator to find a store near you.

We sincerely apologize for the inconvenience and look forward to serving you. If we don't hear from you by September 21, 2012 , your order will be canceled.

Thank you.
AT&T

uggh....

 

[mwhals]

Customer Service just gave me a credit for our two activation charges and our two black 32GB iPhone 5s are here as of an hour ago.

 

[whachagott]

Mine is 90410 as well... Still on Back order... I have no idea when it will actually ship although its been preparing for a while

 

[snacksonsnacks]

I ordered a iphone 5 Black 64gig on Friday afternoon, as a new account. Mine has been (and still does) show Backordered of 1. But now I just got this email:



uggh....

That's GOOD NEWS. No yelling and arguing about canceling the preorder. Just call your stores tomorrow and find one that has the model you want.

 

[Resevdog]

I'm pretty sure if I wasn't last in line then I am now after the verbal diarrhea I just unloaded on some poor CSR. I feel awful but as others are now seeing their backorder status change from 1 to 0 but I still have that 1 mocking me...MOCKING ME...I just lost it.

 

[kavabuggy]

Hi 1406 order number group — Did anyone receive any kind of shipment notification? Or has anyone received their iPhone today? Curious... because I have received absolutely no shipment notification, and my friend who ordered about 7 hours after me on the 14th received notification for a wednesday shipping.

my phone is out for delivery via UPS. my mother's phone however, is still in backordered pending shipment hell. her order confirmation email came in only four minutes after pre-orders began on the regular ATT site. she ordered a 32 GB white iphone. she has a case ready to go for it and everything.

 

[creed16]

My mom pre-ordered her phone around 11AM on pre-order day. Hers has been back ordered. She went into the AT&T store today at 2:00 and they had plenty of iphones in every size. She was going to cancel her pre-order and just pick one up, since she now has a receiveng date of around Oct. 6, but the computer showed a hold on her account. evidently her phone has now shipped from China according to the computer. So she had a new phone ready to purchase and she had to walk away.
I didn't pre-order because my upgrade was not available, but let me tell you its very tempting to just go pick one up and play with it today! boy would she be jealous!

 

[Shellbo6901]

my phone is out for delivery via UPS. my mother's phone however, is still in backordered pending shipment hell. her order confirmation email came in only four minutes after pre-orders began on the regular ATT site. she ordered a 32 GB white iphone. she has a case ready to go for it and everything.

is yours black?

 

[Danny K]

In-Store Preorder after my local one opened at 10 AM EST... had been backordered since. Stopped in the store to talk to a buddy that works there who I always deal with. Said should be shipping soon and that I would get an e-mail when it ships.

Did go ahead and pick up a case and shield for the screen while I was in there. He said they opened at 8 AM and were sold out by 10 AM (had 64 GB left but I wasn't about to try to cancel and dish out an extra $200).

Got home... checked status... Backorder now at 0. So I'm convinced the phone should be shipped and here sometime in the next week. I'm satisifed with that. Starting to look better for the in-store preorder group!

 

[detroit1]

Well it appears mine was stolen at the sorting hub in indy. Just got off the phone with FedEx and I now have to wait 24-48 hours for them to attempt to find it. They have no idea where it is. Awesome.

 

[IconicM]

One last post for me..

Ordered my through premier. Web order #1010... Order was placed at 10:30AM EST on 9/14. I got my phone today between 2 and 3 PM, and had been promised to be here at 3PM by FedEx. Phone was dropped off at the front door since no one was home.

Good luck to everyone!!