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ATT iPhone 5 Pre-order thread
- Thread starter ozziegn
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I want to try something:
How many people here ordered early on the 14th, had no credit issues etc, yet are still backodered and have unlimited data and/or service contracts with better deals than are offered today?
As an example, I have unlimited data and only pay about $70 a month total. I have a crazy number of rollover minutes as well. The fact that AT&T feels like they are passive aggressively trying to get me to jump ship is the only excuse I can come up with.
Anyone else?
How many people here ordered early on the 14th, had no credit issues etc, yet are still backodered and have unlimited data and/or service contracts with better deals than are offered today?
As an example, I have unlimited data and only pay about $70 a month total. I have a crazy number of rollover minutes as well. The fact that AT&T feels like they are passive aggressively trying to get me to jump ship is the only excuse I can come up with.
Anyone else?
FWIW, I called and spent about a half an hour on the phone with AT&T this morning. They were very pleasant and helpful, and they said that my Order status did update overnight, and it looks like my order was pushed back even further than originally anticipated. They had told me the 14 to 21 day window last time I spoke to them, but today they told me now looks like 28 days. They told me that I should expect delivery of my phone sometime around October 24. They were really apologetic and even said at the beginning, I bet you're calling about the iPhone 5. I feel bad for the reps, at least the pleasant ones, and all the ones I've spoken to have been really nice. They did offer a statement credit of $125. Luckily, my wife was able to pick one up at the AT&T store yesterday on her account, so I have the phone. And I also ordered a second one through Apple, which I know will be delivered on October 5. So I'm okay, but for those who are waiting for AT&T to deliver, I would suggest calling to see if your status updated overnight. Online, mine reflects no change all it says is backordered 1, processing.
SIM card
To all. Att instructions say to get the SIM card number you need to read it off the back of the SIM card. YOU DO NOT. Just go to settings, about and scroll down to the ICCID number. Thats it.
I have envisioned people trying to take the back off their new iphone.
Cheers
wopr21
To all. Att instructions say to get the SIM card number you need to read it off the back of the SIM card. YOU DO NOT. Just go to settings, about and scroll down to the ICCID number. Thats it.
I have envisioned people trying to take the back off their new iphone.
Cheers
wopr21
I have the same type of service as you (grandfathered unlimited data, cheap plan, a crapload of rollover minutes), and I received my order on time yesterday.
I was, however, wearing a tinfoil hat all day yesterday, so.....
Tinfoil! Doh! I knew I forgot something.
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No. Everone knows it was the Illuminati.
I'm in that boat. Interestingly, my wife is on a tiered plan and got hers on 9/21. I ordered mine 5 minutes before hers.
In Store Premier Order - Shipped
Ordered in store around 9:30AM MT - ship notification today with tracking number to delivery Monday. Was in "Processing" forever.
Ordered in store around 9:30AM MT - ship notification today with tracking number to delivery Monday. Was in "Processing" forever.
Oddly I got my phone shipped late last night (received tracking and all), but my wife's phone was only taken off backorder but no implications of it being shipped. this happen to anyone else?
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i'm actually wondering this myself...
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i'm actually wondering this myself...
Did anyone with order starting with EXTP receive their phone(s)? We ordered 4 and were placed immediately in the backorder bin, still there.
Wonder if AT&T processed single orders before multiples?
Wonder if AT&T processed single orders before multiples?
Nope, I have EXTP order number and still in backorder hell. Ordered one 32 GB black.
1612 as well. I'm thinking the exact same.
Are you in the upper midwest? Just curious...
Just got off the phone with AT&T. About a 45 minute conversation and here is what I was told. Take it for whats its worth, but this guy was the 2nd level as I asked for Supervisors. If you ordered at a retail store and agreed to the terms of service they cannot cancel for you. You can not cancel at the store since you already agreed to the terms including the shipping and delivery date. If you want to cancel, you have 2 options.....Option 1 refuse delivery of the Phone and that will effectively cancel your order. Option 2 Is to take delivery of the phone and return it to the retail store, but they will charge you a $35 restocking fee. This may just be MY experience, but that's it FWIW
EXTP here as well. I'm going out today if I find a white and black 16gb iPhone on calling AT&T and getting my pre orders cancelled and my upgrade eligibility reset because they royally screwed up my order.
My upgrade eligity only says, upgrade initiated, says nothing about not being eligible until 2014 after placing my ordered. EXTP order folks check your eligibility what does it say? There should be no reason I shouldn't be able to cancel and revert my upgrade because it only says PARKED agreement exists.
So I've been checking the wrong AT&T order search. I used the wireless.att.com/order_status and see that my phone is under order quantity, not backordered like a lot of people on here. Hopefully that is a good sign.
Ordered white 16g
AT&T store, 9:49am PST
Ordered white 16g
AT&T store, 9:49am PST