ATT iPhone 5 Pre-order thread

[maclook]

9/20 - Placed preorder and given 2-3 week ship estimate
9/22 - Billing dept online CS rep tells me that his computer says it'll ship soon and I should receive it this week (under 1 week)
9/23 - Order status online CS rep says 3-4 week ship estimate
- I reconnect immediately with another order status online CS rep to confirm the info but she says she can't see any information on my order because it was placed with the Care dept and I would have to call that dept to get any info.

So to recap - 2-3 week, 1 week, 3-4 weeks, no estimate. The most annoying thing for me isn't waiting (I've barely had to wait yet lol). It's getting unreliable and inconsistent information.

 

[Mech63s]

9/20 - Placed preorder and given 2-3 week ship estimate
9/22 - Billing dept online CS rep tells me that his computer says it'll ship soon and I should receive it this week (under 1 week)
9/23 - Order status online CS rep says 3-4 week ship estimate
- I reconnect immediately with another order status online CS rep to confirm the info but she says she can't see any information on my order because it was placed with the Care dept and I would have to call that dept to get any info.

So to recap - 2-3 week, 1 week, 3-4 weeks, no estimate. The most annoying thing for me isn't waiting (I've barely had to wait yet lol). It's getting unreliable and inconsistent information.

yup

 

[tympanik]

I have an order of 90310 ad my 32gb black is still showing 1 on backordered lol. Dam u AT&T!!!

9/20 - Placed preorder and given 2-3 week ship estimate
9/22 - Billing dept online CS rep tells me that his computer says it'll ship soon and I should receive it this week (under 1 week)
9/23 - Order status online CS rep says 3-4 week ship estimate
- I reconnect immediately with another order status online CS rep to confirm the info but she says she can't see any information on my order because it was placed with the Care dept and I would have to call that dept to get any info.

So to recap - 2-3 week, 1 week, 3-4 weeks, no estimate. The most annoying thing for me isn't waiting (I've barely had to wait yet lol). It's getting unreliable and inconsistent information.

Exactly

 

[dalma]

Just checked the order status page again this morning, now I have a tracking number for my 32GB White iPhone but the 16GB Black iPhone is thankfully still off backorder but no tracking #. Funny thing is, I still haven't received a single email from AT&T either confirming my order or telling me its shipped.

 

[kaoschik7]

Just checked the order status page again this morning, now I have a tracking number for my 32GB White iPhone but the 16GB Black iPhone is thankfully still off backorder but no tracking #. Funny thing is, I still haven't received a single email from AT&T either confirming my order or telling me its shipped.

I received emails for 1 phone but not the other - I just kept checking the order status site.

 

[scorpiogal17]

Just checked the order status page again this morning, now I have a tracking number for my 32GB White iPhone but the 16GB Black iPhone is thankfully still off backorder but no tracking #. Funny thing is, I still haven't received a single email from AT&T either confirming my order or telling me its shipped.

When I called AT&T earlier today they told me the the customers get tracking info before AT&T does. So FedEx/UPS might be e-mailing you before AT&T does.

 

[thenk83]

No movement on EXTP889980 and EXTP889981.

 

[Trent0341]

You got the shipping info e-mail today (Sunday)?

Yes... email show as being delivered at 11:44AM.

On the fedex tracking it shows as being picked up today as well at 10:21AM... Ill try to post some screen shots here in a few.

Here's one from Fedex:

 

[scorpiogal17]

Yes... email show as being delivered at 11:44AM.

On the fedex tracking it shows as being picked up today as well at 10:21AM... Ill try to post some screen shots here in a few.

Sounds good. I got off of backorder last night around 10 EST. Have been waiting for some e-mail with tracking info since. Hopefully I will hear from them soon

 

[Sb1065]

Yes... email show as being delivered at 11:44AM.

On the fedex tracking it shows as being picked up today as well at 10:21AM... Ill try to post some screen shots here in a few.

Here's one from Fedex:
Image

got the exact same delivery date and time...weird they sent tracking info on a sunday..looks like they are working overtime

 

[ponyup]

Yes... email show as being delivered at 11:44AM.

On the fedex tracking it shows as being picked up today as well at 10:21AM... Ill try to post some screen shots here in a few.

Here's one from Fedex:
Image

Did FedEx just e-mail this notice to you?

 

[LizCasvel]

I also have the same number and you are probably the first person I've seen on this thread with a 90310 with progress. Never preordering again. Which model did you order?
I ordered the 32gb

Two iPhones 16gb. One in black and one in white.

 

[Mech63s]

I have no idea why I ordered one any how. I have to pay the early upgrade fee of $250, figured I could sell my 4S and be out no more than $200. But here we go, the longer I wait, the less likely it will be to get what I want for my 4S. i have no idea where my new phone is. Im thinking, cancel, F-it, Ill rock the 4S.

 

[Piper27]

32gb black are on backorder still for everyone I think, I still have it backordered, and 2 16gb on my account got off backorder last night. I just spoke to AT&T and they told me, that inventory is day by day and my phone would ship as soon as they had some inventory, and even offered to cancel my pre order if my local AT&T store has one in stock.

My 32blk order went from backordered to shipped just yesterday so they are moving some 32s at least. Hopefully, yours will ship soon.

 

[Trent0341]

Sounds good. I got off of backorder last night around 10 EST. Have been waiting for some e-mail with tracking info since. Hopefully I will hear from them soon

Not sure if it helps as there doesn't seem to be any rhyme or reason to it but the time I spent off back order till I received a shipping number was a little under 48 hours

Just to add my info:

Date ordered: 09/14
Time: 10:58AM EST (time on printed receipt)
Location: ATT Store (also had it shipped to the ATT store)
Order Number: X43011....
Phone: Black / 64gb
Off backorder: 09/21 approx 12-3pm
Shipped: 09/23

----------

got the exact same delivery date and time...weird they sent tracking info on a sunday..looks like they are working overtime

They must be... just happy to get it.

Did FedEx just e-mail this notice to you?

No... the email was from AT&T

 

[friars]

After following for all 322 pages and probably 200+ order status captcha inputs, my phone has shipped.

I am ecstatic while somewhat disappointed in my obsession with this and SOMEHOW (insane, I know) a little disappointed that I can't get it tomorrow!

I was an in store order on 9/14 before noon. 32gb black.

Good luck to all!

 

[arliu]

Just checked the order status page again this morning, now I have a tracking number for my 32GB White iPhone but the 16GB Black iPhone is thankfully still off backorder but no tracking #. Funny thing is, I still haven't received a single email from AT&T either confirming my order or telling me its shipped.

if you ordered in store, the att employee is supposed to ask you for an email and all the confirmation and shipping emails go there

 

[drewrob26]

My 32blk order went from backordered to shipped just yesterday so they are moving some 32s at least. Hopefully, yours will ship soon.

Thanks!

 

[jomirrivera]

My 32blk order went from backordered to shipped just yesterday so they are moving some 32s at least. Hopefully, yours will ship soon.

and mine please!

 

[ponyup]

Not sure if it helps as there doesn't seem to be any rhyme or reason to it but the time I spent off back order till I received a shipping number was a little under 48 hours

Just to add my info:

Date ordered: 09/14
Time: 10:58AM EST (time on printed receipt)
Location: ATT Store (also had it shipped to the ATT store)
Order Number: X43011....

No... the email was from AT&T

Thanks!

 

[jigaly panda]

just got email titlet "Your iPhone CSS" any idea what it is?

 

[jomirrivera]

After following for all 322 pages and probably 200+ order status captcha inputs, my phone has shipped.

I am ecstatic while somewhat disappointed in my obsession with this and SOMEHOW (insane, I know) a little disappointed that I can't get it tomorrow!

I was an in store order on 9/14 before noon. 32gb black.

Good luck to all!

hahahah!

200+ captcha

Im on the same boat, when I put the first letter I get a huge list of previous captcha I have input!

 

[friars]

just got email titlet "Your iPhone CSS" any idea what it is?

not positive but I think over the past week that has been an indication of a shipped phone

 

[tympanik]

After following for all 322 pages and probably 200+ order status captcha inputs, my phone has shipped.

I am ecstatic while somewhat disappointed in my obsession with this and SOMEHOW (insane, I know) a little disappointed that I can't get it tomorrow!

I was an in store order on 9/14 before noon. 32gb black.

Good luck to all!

Congrats. Eventually this thread will slow to a trickle and we'll be on other iPhone 5 threads talking about the phone or out using it, having forgotten what a pain in the a$$ AT&T (and Apple to some degree), made it.

 

[friars]

hahahah!

200+ captcha

Im on the same boat, when I put the first letter I get a huge list of previous captcha I have input!

haha exactly! Not sure if it'll work for you but hitting the down button when you're ready to type the captcha code brings up the list of all your codes.

Take a scroll, and then ask yourself what the hell you've been thinking