Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I haven't read through all the threads, but here's what I did to get my iphone 5 to ship. Short story, pay your bill now!

Original order placed late on 9/14. Upgrade on at&t site. Ordered later in day cause my 5 line family plan bill was was past due. I was told phone would ship 10/14 or 10/21, or in 21 days, or something like that.

For past week, no change in status on at&t site: "Processing". Next payment is due this Wednesday. So, I paid it online last night, Sunday night.

Checked status this AM, no change, "Processing". However, around 6:30 PM I noticed on at&t account that it had shipped. !!!! 7:24 PM, I got an email that confirmed, with tracking number.

So, moral of my story, PAY YOUR BILL! AT&T probably fulfilled orders in a "first customer we can trust, first shipped" strategy.

Of course, if every post after this says their preorder iphone has shipped, then I guess I'm just FIRST.

Hope it helps someone.

Anyone behind on their bill should pay it but if your bill isn't due yet then they aren't factoring that in. If anything your order will be canceled if you're behind. They aren't going to hold it in the processing stage waiting for you to pay a bill that isn't due yet. This is especially true for people that have autopay.
 
Just in time for the 5S (lol)

Ha I wouldn't be surprised if it took that long.

And did anybody read this on their order status page:

"Note: Your item will be shipped on or after the estimated ship date provided when you placed your order. "

Ha so basically their estimated time could be anytime lol.
 
My came out from backorder saturday and still have no tracking info and I order at 12am on the 14th. I can't believe how mess up the logistic of att is for this lunch I think att didn't think is going to be a success.
 
Any other 1406?
Got off backorder 9/22 at 10PM but still haven't received a tracking code.
I ordered within the first 15min on 9/14 this is so stupid.
 
ok... that's crazy. I posted & complained & refreshed my order status and I finally have SHIPPING INFO!!!! Fedex delivery tomorrow from Ft. Worth, TX.

It's a 16GB ordered 9/14 am EST on the phone. Order # 90410...

I had my home phone in my hand calling ATT to complain & get some info... Hope that gives someone some hope for those that went off back order Saturday late afternoon/ early evening.

And as an FYI, I haven't received an email yet, just refreshed my order status info.
When did you go off back order?


I wonder if the off backorder to shipment process will be faster during the week. A lot of people seemed to go off on Friday and Saturday and got tracking today.
 
I had an EXTP889 --> Black 32 gig.
Order placed 7:30 am 09/14.....although my order status page listed 09/18 as the order date??

I was backordered all the way up until about 6:00 pm Central time. I use the past tense not because my order came off back order but because I cancelled. I was tired of checking the status every 10 min only to be disappointed every time. I was at an Apple store this past weekend and had to watch people come in off the street and buy an iPhone....without a pre-order. Pretty frustrating. I tried to get one but of course ATT had my contract locked up so the Apple store could not help me. I cancelled, and will buy one when things settle down....I gave up :(
 
AT&T just sent me a shipping email. I was ecstatic...until I noticed it was a shipment email for an iPhone 4 I purchased in 2010. I kid you not. I am absolutely livid.
 
Any other 1406?
Got off backorder 9/22 at 10PM but still haven't received a tracking code.
I ordered within the first 15min on 9/14 this is so stupid.

My order number starts with 1406 came off backorder 9/22 between 7-10PM central
Still no tracking number
ordered 9/14 16gb blk
 
Anyone behind on their bill should pay it but if your bill isn't due yet then they aren't factoring that in. If anything your order will be canceled if you're behind. They aren't going to hold it in the processing stage waiting for you to pay a bill that isn't due yet. This is especially true for people that have autopay.

Thank you. This could be my problem. My CC expired this month with new exo date. I use autopsy. I just updated autopay and then paid balance even though not due.
 
AT&T just sent me a shipping email. I was ecstatic...until I noticed it was a shipment email for an iPhone 4 I purchased in 2010. I kid you not. I am absolutely livid.

WHAT?!!! Oh yea I would've been raising hell, like hello What the f@$& wrong phone! Well if they charge you for today's price of the 4 you got a good deal and it was worth the wait #
 
just checked again and still in back order. I order when it said that my i5 will be shipped 14-28 days. that was on 9/15! i just hope i get mine shipped soon. I'll just wait it out and not cancel my order. Ill get the darn phone anyways even it will take some time. I'm not going to pre order any more iphones. :mad: my order number is 9041...
 
The exact same happened to me. Ordered through our company rep through our premier account first thing at 8AM, got confirmation, etc. Shows it was ordered on Monday the 17th (3 days later) and I'm on backorder. They charged me on the 14th though which is fun. Glad I ordered a week early, so I could get it a month late. To put salt in my wounds, I just went with my boyfriend to Best Buy where he just bought one right there and had it immediately as they still had some in stock. Amazingness.
I am in that number range...shows still on backorder.


Well, at least I'm not alone. That's something I guess. I imagine they'll get around to shipping our orders...eventually.

"Glad I ordered it a week early, so I could get it a month late" - lol, good line. I'm stealing that.
 
Well, at least I'm not alone. That's something I guess. I imagine they'll get around to shipping our orders...eventually.

"Glad I ordered it a week early, so I could get it a month late" - lol, good line. I'm stealing that.

(Ha) what us New Jersians are known for!!#
Yea but seriously I would wait it out like you said a lot of people will continue to cancel, bumping everyone up the line faster.
 
Yup

Any other 1406?
Got off backorder 9/22 at 10PM but still haven't received a tracking code.
I ordered within the first 15min on 9/14 this is so stupid.

Same here, 1406 ordered right when the fun began. Good thing I planned ahead! Might check for personal pickup tomorrow and cancel this one.
 
AT&T just sent me a shipping email. I was ecstatic...until I noticed it was a shipment email for an iPhone 4 I purchased in 2010. I kid you not. I am absolutely livid.

Man that is the most crap I have heard from all of this. Man I would be so mad. Have you called yet?
 
Have you gotten shipping estimates? I've called five times and gone to the store once, no dice.

I was only able to get on the phone once with them and she said she was "positive that itd be shipping around the 4th of October."

I still keep checking the status way too often just in case....

Lol
 
I was only able to get on the phone once with them and she said she was "positive that itd be shipping around the 4th of October."

I still keep checking the status way too often just in case....

Lol

Yea that was one of the things I heard. I sold my 4S on the 10th, so I've been out of a phone for two weeks now. Really making my life difficult right now.
 
Yea that was one of the things I heard. I sold my 4S on the 10th, so I've been out of a phone for two weeks now. Really making my life difficult right now.

I had a 3GS that broke a few weeks ago and decided just to wait it out till the 5 came out. I feel your pain. Lol
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.