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Finally freed from the back-order!

Just checked my status. Back-order count went from 1 to 0. Pleased!

32 GB iPhone 5 - black
In store pre-order on 9/14 @ 10:38 am PDT in CA
Upgrade order
Order date on status page - 9/14 (Backordered since...until now ;) )

Is that the warm glow of satisfaction at the end of the tunnel?...or just a light leak?...:) ...seriously, it's been ten days.

:D
 
Day 10 Backorder

I ordered on 9/15 around 1pm at my local att. Was told 14-21 days, Still on backorder and have been since the 15th. Been checking my order status throughout the day and nothing has changed since I ordered it.
 
Where can i Find the Back Order page. Is that connected on Att's website? Everyone one is talking about their back order and I can not find that screen.
 
Damn! I ordered 7PM 9/14 still backordered. Congrats man. When did your backorder go to 0?

Thanks. Saturday evening. How about you? In a few days, you will not be in this thread anymore. In a few weeks, this thread will be dead hehe.
 
Still backorder for black IP5. Had to call in twice because some errors w/ me not geting confirmation email. Maybe that's why I have two order numbers.

9/19: EXTP889985
9/17: EXTP889983
 
Thanks. Saturday evening. How about you? In a few days, you will not be in this thread anymore. In a few weeks, this thread will be dead hehe.

The fact that I'm seeing people like you that ordered around my time frame makes me smile. I'm still backordered but hopefully starts to see movement tomorrow or wednesday. :D I really can't get mad because the store let me do early discount upgrade since I wasn't eligible til Nov. 15th. I was also able to get $150 credit and 6 months of free unlimited text ($20x6=$120). So I got a total of $240 in credit which pretty much covered the early upgrade fee of $250 I paid. :D
 
1406 numbers and ANY issue with the credit/debit card...

Hey all, so I ordered 2 phones, one right after the other at 3:06 am on the 14th EST so about 7 minutes after att's site opened. I like so many others did not get the phone on the 21st. I called and complained, got the activation fees waived and a credit of 25$ per account so not too bad. All that being said the first phone I ordered is coming finally today. HOWEVER, the second phone that was ordered only minutes after the first is has its progress finally off backorder but no tracking.

The issue with the second phone was the day I ordered it I put them both on the same card. I found out about 24 hours later that the second transaction didnt go through because of similar charges being made on the card so close together (I should have thought that one through before hand but hey it was 3am). So I corrected the order with AT&T for the second I got the notice on (and oh by the way I originally got an email saying the order went through just fine). I asked at that time if it will be in the same place in line to get the phone and was PROMISED it would be and the spot would be the same. I called a few more times after this and was told the same thing. Finally on the 21st someone told me, "it looks like that order was placed on 9/15 in the afternoon." I corrected them and then they then told me they could see it was actually placed at 3:09am EST on the 14th. So the big question is will both phones come today or will the one be held in limbo for the next week? I hope this helps with some info

AT&T= A Terrible Time!
 
EXTP Orders

What is really going on with this order number? I haven't seen anyone with this prefix getting a tracking number.

Ordered mine Friday 10:00 CST by phone. Accepted terms by email at 10:08. However, I am being told that my order did not go completely through until 9/15 and no explanation could be given.

Black 16Gb
EXTP889980 Order number and yes still on backorder.

This prefix had issues in 2010. I googled extp with att preorder and I got threads that you would swear you are looking at the iphone 5 issues.
 
ordered a 32gb iphone 5 black on friday around 11:30am cst
still on backorder extp889981 #### hopefully i get it soon
never pre ordering again EVER!!! from att or apple there is no point to preorder if this happens :mad:
 
God I hope apple stores get shipments of phones today so I can cancel this waste of time order and go buy one in the store.
 
I got a very early upgrade so I am stuck. What sucks is that the apple store here has every model and carrier available. ATT will not let me get it from them. Stuck in backorder
 
Nothing changed :)

Still stuck with backorder. I can picture Randall sitting back with a big fat cigar and smiling while reading this thread
 
I got a very early upgrade so I am stuck. What sucks is that the apple store here has every model and carrier available. ATT will not let me get it from them. Stuck in backorder

Same situation here...not thrilled by the continuous backorder status or the fact local AT&T store has stock. Eventually it will ship and I didn’t have to shell out non-contract pricing.
 
Did anyone else here have their card charged, then have the charge disappear? Up until yesterday the money was gone like it should have been and now it's back in my account? I really think I am just going to go by AT&T today and see if they have phones in stock and then cancel this waste of time preorder.
 
Did anyone else here have their card charged, then have the charge disappear? Up until yesterday the money was gone like it should have been and now it's back in my account? I really think I am just going to go by AT&T today and see if they have phones in stock and then cancel this waste of time preorder.

It wasn't a charge. It was just an authorization which holds funds. Those only last for a certain amount of time (usually they're shorter for debit cards than credit cards). You'll either be reauthorized soon or they'll just charge you when it ships.
 
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