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ATT iPhone 5 Pre-order thread
- Thread starter ozziegn
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Awesome! Congrats buddy!Getting it tomorrow I hope? Also, how did you get the $40 discount? Just call up and give 'em hell? The chat sessions are pointless...
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I was/am in the same situation, there are two "Order Status" pages that AT&T has, and you're probably looking at the one that's pretty much useless. You want to go to https://www.wireless.att.com/order_status/order_status, where it'll tell you if your item is backordered or not, and tracking info once it comes in.
I can't really be mad about not having my phone or it not being shipped, when I ordered it at 6pm EST on the 14th, they did say it was 14-21 days estimated shipping, so I'm still before that. Once it hits this Friday though, I'll be expecting more progress! Order # starts with XW14713, 32gb blk, back order 1 if it matters to anyone~
Although now I'm thinking of trying to just cancel the whole thing and trying my luck with the pick up system through Apple.
I know, I feel bad, but I was just updating you guys haha. I guess it was just at random.
I just straight up asked for it basically. I said I preordered early and it didn't arrive on release day and I heard they were waiving the upgrade fees, and he said sure, put me on hold 2 minutes came back said he didn't even see the $36 charges pending on the account but said if they do hit they would be waived and gave me his full name and id #. He also credited my account $54.
I was actually complaining about the fact that the store employee told me my text plan (200 on my line/1000 on my wife's) would only go up $5 if I went unlimited but it turned out to be $15 per month when they offered to take off my $36 upgrade fee and they knocked another $15 off as well. That is besides the fact that the store manager is looking into how he can get my texting plan back to the older "grandfathered" plans I had. That is another nice caveat to keep in mind for everyone. Once they convince you to go to the unlimited plan they claim they can't change it back because that plan no longer exists.
I simply said that I did my part, got up early on the 14th, ordered online, and got the confirmation a few minutes later at 6:35 am. They send emails after close of business on a Saturday. Stop taking calls on Sunday. So I called at 8am on Monday to "fix my unlimited grandfathered plan". I don't like being penalized for something that isn't my fault, and I would like some type of monetary compensation for having to deal with a mishap on AT&T's part. I was frustrated with the manager so I only got $25 credited. (don't be a dick like I was) I called again and spoke to another rep and asked if any fees were associated with the upgrade and she cleared the $36 for me. Not much, but it's something. I should have called back for more, but karma works and I don't wanna be on the bad side of it. Hope it helps.
Damn, I only have to walk a few blocks to get to a massive apple store. Good thing I'm in Chicago I guess.
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BREAKING NEWS. Ordered 9/14 at 9:45 PM. Literally just got off backorder. Finally the first update I've gotten since the 14th.
I'll call AT&T and have them send it right over to you! I bet it'll get there faster than the "pre-orders"
Thanks, and I'll send you the t-shirt right away. By "right away" I mean I'll process the order in three days, and then spend two weeks locating stock. Then I may or may not let you know once it's shipped. Meanwhile, I'll ship out a bunch of other XFL shirts to people who ordered well after you. I may even toss a cookie in the box to compensate you for the interminable delay. Or not.
Yes, AT&T and I use the same inventory management system.
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Tell them you KNOW other people are being credited. Then just keep asking to speak to their manager. I told them it was absurd that the Apple store down the street has shelves full of my phone, yet I'm stuck on back order.
Ok so I just got off the phone with AT&T and they waived the $36 upgrade fee and took off $100 of my bill! It can be done, don't let them tell you otherwise. Because of this, I actually feel a lot better about my order, I might just stop complaining and wait patiently for my phone. I still hope it comes this week though.
Good Luck!
Good Luck!
Same here...ordered 9/14 but it didn't process until 9/16 with the same estimated ship date. I'm just hoping it'll ship earlier then the CSR stated. Cheers to hope lol
Finally!!!
Just got tracking and shipment info from Fedex, standard overnight!!!! Huzzah!!!!! Hope more people get their info today
Just got tracking and shipment info from Fedex, standard overnight!!!! Huzzah!!!!! Hope more people get their info today
Just got tracking and shipment info from Fedex, standard overnight!!!! Huzzah!!!!! Hope more people get their info today
What was your order # and where are you shipping to.. If you don't mind telling me. I'm in Miami and my number is the the 1406 set. I still have no tracking number