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ATT iPhone 5 Pre-order thread
- Thread starter ozziegn
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If that's true that'd be amazing. I had a CC issue - they never even informed me of it until I called Saturday - and I hope that doesn't mean my order is delayed. But oh well, it is just a phone after all. But you've given me hope!
NOT TRUE!!! I am premier, I ordered at 6:30a on the 14th. Mine says the 14th on both sites. Only some people's changed to the 15th - and it appears nobody knows why. When I ordered, I got a message that I would receive mine on 9/24.
I ordered at 10:22AM EST through AT&T Premier (at least that's when I received the email "AT&T Premier Order Received")
After talking to AT&T rep, they received my order at 8:30PM EST and estimated delivery is 10/4-10/15
What number did you call?
you received a second email saying you would receive the 24th or did it say in the "thank you we received your order" email that you would receive it the 24th.
FWIW, I ordered at 7am EST on Friday morning on premier, my CC was charged twice on Friday for $1 and then yesterday it was charged another $1 and then then full amount ($426) was charged yesterday too, I would think if your credit card was charged this weekend your in good shape. Has anyone with an Oct delivery date been charged? The email I got was the standard deliver by or around the 21st.
When I placed my order on the site, it said delivery on the 24th. the email says 'as early as the 21st' I have only received the one email
Okay, this whole thing is ridiculous.
If I go here: https://www.wireless.att.com/order_status/order_status
and use my wireless number, zip code, etc, it tells me:
IN PROGRESS, BACKORDERED, PENDING SHIPMENT like a lot of people have. It does still say that I ordered on the 14th though which I did (530 am CST) not the 15th like some other Premier people are getting (I have work discount)
It also shows my old iPhone 4 preorder which is funny.
If I go to the normal ATT website (where I can view my bills, pay etc) and log in and go to the 'my orders' section: https://www.att.com/olam/loginAction.olamexecute
PROCESSING. Nothing else.
So 2 different spots are telling me different stuff. My CC was hit with full pending charge on 9/14.
If I go here: https://www.wireless.att.com/order_status/order_status
and use my wireless number, zip code, etc, it tells me:
IN PROGRESS, BACKORDERED, PENDING SHIPMENT like a lot of people have. It does still say that I ordered on the 14th though which I did (530 am CST) not the 15th like some other Premier people are getting (I have work discount)
It also shows my old iPhone 4 preorder which is funny.
If I go to the normal ATT website (where I can view my bills, pay etc) and log in and go to the 'my orders' section: https://www.att.com/olam/loginAction.olamexecute
PROCESSING. Nothing else.
So 2 different spots are telling me different stuff. My CC was hit with full pending charge on 9/14.
I am in the EXACT situation. But my cancel preorder button came back. Don't know why?
It's not telling you two different things. "In Progress" and "Processing" are the same.
AT&T is just stupid and they have two different order status pages with different terminology on each.
In Progress:
Processing:
With my luck, I probably had a very slow order entry person, LOL! Did you check the status:
https://www.wireless.att.com/order_status
Almost everyone who ordered from the Premier site shows back order and have been told 14-21 days-hardly anyone appears to be lucky enough to get on the 21st or even the 24th. Hopefully you are the exception.
Well thats upsetting. Just called. Will be delivered within two weeks after it releases. Fantastic!
Yeah I think a lot of premier orders will not deliver on release date. My att status pages say order placed 9/16 even though I ordered 4:30am on the 14th.
The cancel button came back on all preorder as I think that Premier understand that people are shocked we are behind Wireless and Apple and allowing us to back out! That is just my logical guess.
IF you are not showing back ordered AND your CC was charged, I think you made it! Not only did mine show entered on 15th, back order and never charged my card, but worst when I called, the rep told me it shows 14-21 days and probably expect 10/4 or later!
you can ask the rep on chat or dial "611" from your AT&T phone. (Chat preferred.. due to LONG hold time)
When was your CC charged? I am wondering if order date coincides with the date your CC is charged...
My Premier order said something weird this morning,It said something like "ATTENTION!-. But now it says Preorder processing and it shows the order data of 9/14 (i actually placed this order around 8:30EST) and the email says I should get it by 9/21. Also says it was Paid by credit card though I am not showing the actual charge yet on my bank account. Hopefully im in line for a 9/21
I agree Bob.
I usually read these threads for Shxxx & Giggles. But for crying out loud you have got to stop obsessing over this people. You really think the order status you see on the screen in front of you is accurate? Keep in mind you are relying on E-commerce systems that were designed to handle a steady stream of orders. Not the high volume events like this. I would expect this to continue until sometime late this week. And yes, I am one of those folks who beleive if you ordered online on the 14th, you will most likely receive the phone on the 21st... maybe even the 20th.