Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
For people that have been with this thread of an expanse of time...

what's the longest time you've seen on backorder?

Over 76 hours?

Order 16GB black Processed on the 17th. Came off Back Order Sat 9/29 some time between 4-6pm EST. It is now 10:30pm EST still no tracking information. So about 76-78 Hours for me of after Back Order went to 0 without tracking. Sucks all I can do is wait.
 
Order 16GB black Processed on the 17th. Came off Back Order Sat 9/29 some time between 4-6pm EST. It is now 10:30pm EST still no tracking information. So about 76-78 Hours for me of after Back Order went to 0 without tracking. Sucks all I can do is wait.

This is exactly the same case as me. Processed on the 17th and went off back order sometime before 8:30 PST. So confused... :confused:
 
Been sitting at Memphis since 7pm. Better start moving if it wants to be on the truck by tomorrow morning out for delivery by 430pm!

Tons of flights heading into Memphis tonight tho. I'm sure it'll be taking off sometime in the night! Doubt it makes it to the truck in the morning tho.
 
Last edited:
I ordered at a retail store on sept 15th got my 16 GB black in the mail yesterday oct 1st. Did my device swap today and I'm up and running.
 
Has anyone the ordered the 16g white on 9/20 seen any movement? I guess I should say order processed on 9/20. I ordered on the phone 9/18 order processed on 9/20. Nothing for me thus far.

I ordered white 16gb on 20th, processed on 21st. I hope it's not true that these are the ones in shortage!

----------

A lot of movement with the 9/17's today. 18ths, 19ths, 20's we're next! (hopefully)
 
I ordered on 9/14 confirmed email that night
Got another email thanking me for my order on the 18th
Order date says 9/14 on one site and 9/18 on another
NOTHING has changed. It still says processing and 1 for backorder.

AT&T blows.:mad:


P.S. my order is for a 16gb White Iphone
 
I ordered on 9/14 confirmed email that night
Got another email thanking me for my order on the 18th
Order date says 9/14 on one site and 9/18 on another
NOTHING has changed. It still says processing and 1 for backorder.

AT&T blows.:mad:


P.S. my order is for a 16gb White Iphone

Anytime now your should go thru.
 
ordered on 9/17 5pm in store. 3 iphones ( 2 white 16gb, 1 black 16gb)...

today all 3 went off BO...the black one was shipped out targetting a Thursday delivery... no shipping info for the other two... I guess maybe it will be updated Tomorrow, so which means Friday delivery?

The black one is now in TX with UPS as the carrier... same as most of people...
 
I ordered 16gb Black on 09/17 in store around 3pm PST, came off backorder somewhere after 1pm PST on 10/02 and should be here by the end of the day 10/04!

Hope everyone else doesn't have to wait much longer!
 
Shipped lastnight. Been in Memphis since 645 pm tho. Guess my phone missed the flight. Says on schedule still for deliver by 430pm on oct 3 though. Well see, maybe the system didn't update.

Just got to Philly! Looks like it might make it on the truck... Well see!!
 
Last edited:
Hi all,

Wanted to add my story (nightmare).

I pre-order on 9/14 at 6am (local time, Puerto Rico) that's 3am in California. The order when through and got a confirmation e-mail that my iPhone5 will arrive on 9/21. I check my order from my current iPhone in mobile mode and didn’t notice that the order didn’t have the address confirm until 9/20. That’s because when you check on orders in mobile mode on the iPhone it says first in big letters that the order is backorder and will ship when it's available, but if you scroll all the way down, you will not notice the status in little letters that say the order is pending because of address confirmation. So in summary, I lost my turn, never got e-mail informing me that the address was not confirm and my order was push to start turn on 9/20.

To get matters worse, I went on 9/22 to a local at&t store to see if I could get one available unit there. Not a good idea, at&t customer service was the worse and they didn’t event enter my account and see my order. They said if I make my order online, they couldn’t change it or cancel it on store. With that, I call at&t Premier service on the phone and try to change my order from an 16GB white to a 32GB white (upgrade). I was told by the representative that the change could be made and that it was made. That was a lie, because a check my status like crazy the next days after that and the order never change. Contact at&t again, and they could me that the upgrade couldn’t be made and if I wanted to change from a 16GB white to a 32GB I had to wait until my device arrived, not open it and go change it on a local stores near me. Also, that I could cancel my order.

I see now this all pre-order thing is a fiasco, never going to pre-order through at&t again. Got order delay because of insufficient communication, can’t change (upgrade) order even though orders is still pending and hasn’t ship and to make matters worse, can’t cancel is I change my mind.

Today is 10/2, order still in process status and I don’t have a clear idea when my iPhone5 will ship… :mad:

The problem is that here in Puerto Rico there is no Apple Stores. :(
 
Have faith my friends! Ordered on 9/17, didn't process tell 9/19. Just came off backorder!!!! black 16gb and black 32gb. No tracking info yet.
 
Ordered 9/19 at noon at AT&T Store

I ordered white 16gb on 20th, processed on 21st. I hope it's not true that these are the ones in shortage!

----------

A lot of movement with the 9/17's today. 18ths, 19ths, 20's we're next! (hopefully)

Went off backorder this AM at 5:30. Looks like they're makin' progress!
 
Shipped lastnight. Been in Memphis since 645 pm tho. Guess my phone missed the flight. Says on schedule still for deliver by 430pm on oct 3 though. Well see, maybe the system didn't update.

Just got to Philly! Looks like it might make it on the truck... Well see!!

Mines on a truck out for delivery :D

tick... tick... tick.....
 
Ordered the 17th at 5:30pm EST. Still processing. I've found that a lot of people I know have ordered after I did and have their phones already.

Anyone who ordered around that time seeing any movement? My patience is wearing thin.
 
My white 16GB ordered the 17th in store came off back order last night/this morning sometime. Yay! Hopefully here by Friday! I'm an iphone & AT&T newbie. NEVER NEVER ordering from AT&T again.
 
So has anyone else notices that now att is sending out iPhone 5s 2nd day Air not overnight? For the past two weeks it has been overnight now I see a lot of people saying 2nd day. What gives we pre order like everyone else. This is just so much crap. I am still on BO as well.
 
i got my iphone 5 yesterday 32gb black and its flawless and beautiful
i love it no problems with screen or lte or wifi problems so far and the build quality is amazing i am going naked without a case for the next couple days
i am waiting on my iphone 5 case from incipio which should be here within this week
very satisfied apple customer
i hope everyone gets their iphone 5 black like how i got it :D:D:D:apple::apple::apple:
 
Ordered Monday and still backordered. A call will be placed to AT&T tomorrow if there is no change. I ordered in store and the rep did not mention any delay like there is online.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.