My ATT order status says pending not B1 or BO or backorder --
Where are people seeing Backorder???
I've tried to cancel by phone & I went into the AT&T store, they tried to cancel but claim they can't!!! Thanks for the info, I will try again & I'll ask for a manager
As abd410 mentioned I've also cancelled two backordered orders. One guy said it wasn't possible, then I called back and got someone who did it in just a few minutes.
I think their confusion is that once it starts processing for shipping the order can't be cancelled (which happens quickly when they are in stock). They see the "processing" status and don't look at the backorder status.
I've been following this forum for a few days. After reading all of your comments I know I made a huge mistake ordering thru AT&T!!! I ordered a white 16gb iphone 5 on 9-14 @ 2:00pm they say my order was processed on the 19th, still on backorder! Tried to cancel, they couldn't cancel the order. So, I'm stuck in limbo like everybody else! We are so screwed #
Ok so this pisses me off... My order for a black 16 and a black 32 is scheduled for delivery today. As you would expect when I checked the tracking for the 32 it says on truck for delivery. When I checked the 16 however it says returning to sender!!!!! WTF ATT!
When did u ordered the 16GB one?
Same time as the 32 on the 17th over the phone. Order didn't get processed tell 9/19. Came of Bo 10/3 shipped 10/4.
Call AT&T and Complain. They should give u a credit.
Ordered 16gb black, afternoon of 9/19, as of this morning still showing as BO.
Does your actual order date show 9/19?? I received my conformation email around 9am EST on the 19th.
order date shows 9/19
If u ordered on the 19th and is still on BO... I'll have to wait a long time...ordered on the 24th.![]()
order date shows 9/19
I ordered a white 16 and a white 32 on the 1st. The 32 is shipping today. No tracking # yet. I think the 16 will ship too though since its held on my CC as well.
Edit. Tracking # showed up for the 32, 16 shows as processing, should get a # soon. I'm a happy camper.
Not to sound like a dick but processing doesn't really mean anything, I've been processing since the 21st and am still on backorder. Glad your at least getting the 32 though