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ATT iPhone 5 Pre-order thread
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I called AT&T earlier after having problems with my account. I asked another question concerning when I would be getting my phone. I told her that I got a confirmation email saying I would get my phone on the 21st... she then told
me that the 21st is the SHIPPING date. Boo.
me that the 21st is the SHIPPING date. Boo.
Bulk Order
Seems like AT&T will send out a mass email as once to people who will get their packages around Thursday.
From reading the forums, seems like people who preordered in the 6am est slot were shifted out of backorder yesterday. Today seems like the 7am est time slot, and maybe tmrw will be the 8am time slot and so on.
It's not like they are going to process everything at once and sit on their asses all week long.
Seems like AT&T will send out a mass email as once to people who will get their packages around Thursday.
From reading the forums, seems like people who preordered in the 6am est slot were shifted out of backorder yesterday. Today seems like the 7am est time slot, and maybe tmrw will be the 8am time slot and so on.
It's not like they are going to process everything at once and sit on their asses all week long.
You agreed to a contract. Why can't you honor it like those of us coming from an iPhone 4 or older? If you want to upgrade, then pay the extra $250 or just wait another year.
That doesn't mean it hasn't shipped. It just means AT&T hasn't actually updated the orders on the website. When I ordered the iPhone 4 from AT&T I don't think my order status changed until the day before I was to receive it. Honestly, I don't expect my order to change from "in Progress" to shipped until sometime Thursday afternoon.
Please!!someone tell me??thanks!
I have the same exact screen... just take a deep breath and relax
I called AT&T earlier after having problems with my account. I asked another question concerning when I would be getting my phone. I told her that I got a confirmation email saying I would get my phone on the 21st... she then told
me that the 21st is the SHIPPING date. Boo.
They have no idea... you will get your phone on friday
Please!!someone tell me??thanks!
What do you want us to tell you? I'm assuming you are read just as well as any one on this forum. ATT hasn't gotten to your order yet. Reeeelax. If you don't see movement by late tomorrow then start to worry.
Add me to the growing list of people who had the $250 pending charge from AT&T go away and the money put back in my account. Hope this means good news
A pending charge will always go away if the formal charge doesn't happen in a certain time frame. I would not consider it good or bad news. It just means the formal charge hasn't happened yet.
I saw one post from a guy who said...."I'm going out of town Friday and I need my phone for work. If I don't get it Friday, I'm screwed." --- Dumba$$, use your old phone until your new one comes in. DUH. If you were dumb enough to get rid of your old phone already - then it's your own stupid fault - stop blaming AT&T.
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That assumes it would ship from the same warehouse and use the same delivery service and method as last year. But you can't make that assumption.
However, we can safely assume the latest ATT can ship for 9/21 delivery is Thursday.
Not necessarily. I ordered at 2:07am central and I'm still on backorder for a 32gb black model. The pending charge has been around since 9/14 and my order date is properly listed as 9/14. I'm not entirely sure it's based on a "time slot". I've seen more people seeing changes with 16gb models than anything else so perhaps it's tied to that. I don't really know though.
While I'm not one of the people who is overly concerned I think people have a right to "whine", as you put it, when AT&T tells customers one thing before the presale and then can't get their act together and tell customers the proper information after. Yes, many people will probably still get their phones on Friday but having customer service reps tell different people different things, including 9/21 being a shipping date or that no one is getting their phone on release day is a bit ridiculous. It poor customer service and AT&T should either train their staff better or not promise/advertise release date phones.
Not me. My email order confirmation came at 5:21am est and I'm still b/o for 1 black 64GB. Whatever the method to ATTs madness is, we have not cracked it yet.
I don't mind as much. I just wish that they were more informed about everything.
So here's my dilema.....
I'll get my phone when I get my phone. I was told 9/21 - if it comes Monday, great. If it comes in 14 days, great. But I started a new job and I can't take off at a moments notice to be home (and I'm not changing my shipping address - we all know where that got people). I just hope ATT lets us know earlier enough that I can arrange for my mom or a high school neighbor to be at my house for delivery.
I'll get my phone when I get my phone. I was told 9/21 - if it comes Monday, great. If it comes in 14 days, great. But I started a new job and I can't take off at a moments notice to be home (and I'm not changing my shipping address - we all know where that got people). I just hope ATT lets us know earlier enough that I can arrange for my mom or a high school neighbor to be at my house for delivery.
LOL, that's funny, I want my phone too, but not going to stoop to something like that. My iPhone 4 is dragging though, I haven't kept a phone this long in my life, I guess it's been almost 2 1/2 years.
Once you get a tracking number I think you can put a hold on it at the local FedEx facility and than you just drive over there at your convenience and pick it up.
We assume it means they have a phone assigned to your order.
I ordered a blk 16 gb at 2:03 am cdt on the 14th and mine went off backlog around 8 am on Sunday but nothing since then.
Just out of curiosity, have you ever worked in a customer service (retail, food) industry with something as big as this? I can guarantee you that it's EXTREMELY difficult trying to convey all this information in a short time frame. I read earlier in this thread where someone was out right rude to a CS rep. That's not right.