I give that CSR props for the way she handled you. Just because you want your shiny new phone so bad, doesn't give you the right to be a Richard Cranium with the CSRs.
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ATT iPhone 5 Pre-order thread
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I give that CSR props for the way she handled you. Just because you want your shiny new phone so bad, doesn't give you the right to be a Richard Cranium with the CSRs.
For those of you with order dates that aren't when you ordered them. This happened to me with premier when I ordered my iphone4. It said i had ordered it the day after I actually did, but I still received mine on launch day VIA fedex....I also remember that my order status or tracking info thru the att website never changed until wednesday night/thursday morning for the same phone....so everyone needs to just calm down lol.
Yeah tomorrow is the day ppl will really start to freak out!! lol Because it will be the day everyone will expect their item to be shipped, and an email to show up. I am going to love seeing this thread tomorrow and the next day. It is going to be epic!!
Finally mine went back ordered from 1 to 0! Progress hahaha
Preordered iPhone 5 black 32GB at 9:10AM EST retail store and in Puerto Rico!
Preordered iPhone 5 black 32GB at 9:10AM EST retail store and in Puerto Rico!
As so many other members here, Quantity backordered just went from 1 to 0.
Black, 32GB AT&T, ordered at 9:08AM EST in store.
Granted, the attendant that aided me in the preorder at the store as well as the email I received short after setting it up, said it would be 14-21 days. Here's to hoping it's sooner.
FWIW, there's no estimated date on my end on either one of the two AT&T order status sites, else I'd gladly post that. Additionally, this seems to be the same scenario as when I ordered my 4S. Most of us (assuming we're all part of a lucky batch) should be getting more updated info Wednesday evening / Thursday morning assuming all is held constant. Cheers
Black, 32GB AT&T, ordered at 9:08AM EST in store.
Granted, the attendant that aided me in the preorder at the store as well as the email I received short after setting it up, said it would be 14-21 days. Here's to hoping it's sooner.
FWIW, there's no estimated date on my end on either one of the two AT&T order status sites, else I'd gladly post that. Additionally, this seems to be the same scenario as when I ordered my 4S. Most of us (assuming we're all part of a lucky batch) should be getting more updated info Wednesday evening / Thursday morning assuming all is held constant. Cheers
Go to your wireless tab when you log in and right under where it states your plan features theres something called customer service summary & contract. Click that and a pop up window will tell you.
Yeah i ordered mine around 5am central time. And i remember mine going to zero long before anyone who ordered before me did. Everyone kept asking me how come they ordered before me, and they were still backordered.
Definitely can't just negotiate it. However it is possible to get out of a contract when they raise the prices on your bill (contract) and you don't "agree" to it. I successfully got out of 2 lines from T-Mobile about 2 years ago with no ETF. I had been waiting for my out and for them to increase something and they did. They notified us they increased the overage rate, I called and just said I didn't agree with their new rates for going over minutes and remained very adamant about it and that was all, they had no choice but to let me out.
at&t just put my money back on my bank account...hate when they do this...they did this last year and took over a month to charge me for my iphone....
What else could it mean? I really think it's a sign that they have assigned you a phone.
A much likelier explanation, IMO, is that the phone orders got to this "assignment" part of the process before the web orders did.
Figures- I have a Premier account and of course I don't have those features! Even more bizarre, my order number from wireless is totally different than my Premier order number received in email and my Premier order number no longer exists!!!! My CC account has never been accessed at all BUT I did change from Backorder 1 to 0 (which is the only status I can reference since my Premier order number disappeared! Sill being told between 10/4-18 from telephone rep even though I ordered at 7:15 am est from Premier (White 64)
16gb & 32 gb both White ordered 9 am est by phone 9/14 still showing backordered 1 for each and still showing 9/15 as my order date since thats when I got and accepted their Terms & Conditions email, and STILL pissed about that. Really seeming like my order didn't even count until I accepted
Also, Terms and Conditions email is ONLY for over the phone orders!
Also, Terms and Conditions email is ONLY for over the phone orders!
I've been reading last years 4S pre-order thread; it's like being able to see the future.
Going off of last year, we should start getting tracking numbers tomorrow.
Going off of last year, we should start getting tracking numbers tomorrow.
Well, yes but that obviously requires the provider to do something that makes the contract voidable. I'd imagine if AT&T ever did away with the grandfathered unlimited plans and applied it to the people currently under contract they'd be able to walk away as well.
I do remember the T-Mobile thing though and I believe it's happened with them several times. I think they raised messaging rates for everyone at one point and it allowed many people to simply walk away from their contracts. You can also get out of your contract if you move somewhere that doesn't have service (though I don't know how things like MicroCell change the application of that).
None of that counts as negotiation though. Remaining adamant about not accepting the new rates is merely enforcing your rights, not negotiating. It is however a very useful tool for people when the opportunity comes around!
IPhone 5
i spoke to At&T and the rep said that it could be 14 to 21 days after the order was processed, so we are not looking to receive our phones until the 21 thru the 28th....i dont know why they even offered pre orders!!!
i spoke to At&T and the rep said that it could be 14 to 21 days after the order was processed, so we are not looking to receive our phones until the 21 thru the 28th....i dont know why they even offered pre orders!!!
Will I receive a CSS email if I ordered directly through the Premier Store? I have yet to receive such an email.
well, my AT&T preorder went like this.... I stayed up until 3am on Friday morning, and finally got my 2 iphones ordered at 3:50 am. I have been a customer for 11 years and have 3 lines on my family account, I ordered the 2 new iphones on lines 4 and 5 to get the subsidized price. My order said processing all through the day Friday, and I never got an email. Fianlly on Saturday morning I got an email stating that I needed to contact AT&T customer service. So I called to find out hat was going on, and the nice lady told me thart since I was a new customer I'd have to have a credit check done..... well I told her to look at my account and I have been a customer for over 11 years and she said that yes, she saw that I am a longtime customer and apologized and said she would get the order moving through the system, this was all taking place over a 45 minute period of her putting me off and on hold to talk to her manager.... finally she said I was all set and that I'd receive my phones in 14-21 business days???!!!!!!??!! I told her I stayed up until 4 am to ensure that I got my iphones on the 21st, she said I am sorry but the system had a problem and I could not get my phones on the 21st.... I asked to talk to her manager and got the same deal......... so now after an hour on the phone going back and forth I cancelled myt order and will just go early to the store on Friday...... I know theres a lot worse things in the world than not receiving my iphones on the 21st, but still.... damn....