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Honestly I think this is a bit of an overreaction. Using myself as an example, playing audio while maxing out my quad core CPU led to a CPU temperature of about 60-65C. This is well within the operational parameters, and I'm not at all concerned about any loss of my Mac Pro's useful life. By the time my Mac Pro's CPU fails, it will probably have been sold two or three times.

As far as loss of productivity is concerned, can you provide actual examples of lost revenue? This is an impossible case to make against Apple.

I absolutely agree with you !
End of the story, they solved the problem, with a software patch, so the machine wasn't flawed.
 
Overreaction

AZREOSpecialist said,
Honestly I think this is a bit of an overreaction.

An overreaction is dispensing with free speech when it differs from your own. An overreaction is your zeal to hurt one but not caring if you hurt others as well.
An overreaction is now what any more contributions to this thread will be.

Now I'll leave it to the loons on either side who made this issue ever more difficult for everyone else. Two posts, two opposite views... one stays, one goes, along with a few others. But really, we could have gotten along without either of you.
 
can you try this?


save copies of your AppleHDA.kext and IOPlatformPluginfamily.kext from System/Extensions


then install these with Kexthelper:

http://krull.se/audiofix.zip

it will do exactly the same as Apple's update but it will (hopefully) work on leopard.

Anyone with Leopard try this yet? I had hoped someone with more familiarity with all the symptoms would first but if not I will in a few more days. Thanks Cindori for the info and zip ;-)
 
An overreaction is dispensing with free speech when it differs from your own. An overreaction is your zeal to hurt one but not caring if you hurt others as well.
An overreaction is now what any more contributions to this thread will be.

Now I'll leave it to the loons on either side who made this issue ever more difficult for everyone else. Two posts, two opposite views... one stays, one goes, along with a few others. But really, we could have gotten along without either of you.

What on earth are you talking about?
 
I just installed Mac Audio Update 1.0, but where on System Profiler do I look to make sure it has been installed??

Under Hardware . . . Audio . . . Audio ID is 66, but that doesn't tell me anything. I don't think that's the correct screen.
 
I just installed Mac Audio Update 1.0, but where on System Profiler do I look to make sure it has been installed??

Under Hardware . . . Audio . . . Audio ID is 66, but that doesn't tell me anything. I don't think that's the correct screen.

Just fire up iTunes and let it play for 10 minutes and see what your temps do. That's probably the easiest way to know for sure, although if you installed it, I couldn't imagine why the fix wouldn't work for you.
 
@ Max(IT): The machines absolutely were flawed. Just because they are fixed now doesn't discount the fact that they were flawed for a year.

@ AZREOSpecialist: The loss of productivity isn't really that hard to quantify. Assuming the low end of performance loss from my cinebench results (roughly 8%), and based on an average amount of rendering time (averaged from client time sheets) of 13.5 hrs per week over the past 38 weeks, the productivity lost in rendering time alone cost me 41 hours. These are rough numbers but could be refined with a little work.

if this doesn't bother you then that is ok, but for me this is an issue - especially considering the investment I made in this machine in order to speed productivity.
 
I think Apple could have done a better job handling this problem, but they handled it, eventually. I think it's human nature to attempt to get away with mistakes until the heat comes down on the offender, and likewise, Apple will not fork over any compensation until absolutely forced to do so by court order, in my estimation. I'm all for "fighting the man" and all, but I feel this would be a fruitless endeavor.

I tend to look at the positives of any given situation. In this case, we have a few things to be happy about, such as no longer being ridiculed by MP '08 users. (chuckle)
 
Anyone with Leopard try this yet? I had hoped someone with more familiarity with all the symptoms would first but if not I will in a few more days. Thanks Cindori for the info and zip ;-)

Cindori originally directed the request to try this fix for Leopard at me, as I stated that I still had to use Leopard. I stayed quiet and held off, because I was hoping that Apple would find a solution for me, which they have now. The solution means that I can use the software I was having trouble with in Snow Leopard, so I can go back to SL and enjoy the official Apple fix.
So, Cindori, thanks for the idea, but Apple have made me a happy customer.
 
i noticed an about 15 percent speed boost in both Red Alert and Compressor with r3d to prores transcoding and then prores 4k down to prores 2k, all with 3-channels with 16bit audio.

i don't know how much money that translates to... but i know that i hate both waiting and avoidable problems. i also know that for the price bump over the 2008 machines, i certainly didn't intend to pay for a noticeably flawed performance when doing the one task i bought the machine to do a lot of.
 
MacPro Nahalen 2009

I m very happy that my MacPro Dual 2.66 209 Nahalen is now working fine.

My only concerns are the number of times I telephoned Apple regarding the fact that the machine is very uncomfortable to use in a Singapore Average 31degree Celcius ambient temp, as no joking it was like sitting next to a fan heater...

To be told it was within parameters while comparing it to earlier G4 and G5 models which seemed zippier and did not present me with any problems was incorrect, and Apple seriously needs to monitor the number of faults that arise with different models to ascertain where there are common denominators like heat sluggish etc etc., as pointers of areas of concern.

Spending so much on Apple kit I have saved on monitors and in December bought a Samsung 23in LED, it failed in two days and was replaced, and after three weeks the power supply failed, it was replaced, and the second power supply failed last Saturday. This has nothing to do with Apple obviously but Samsung has a goodish reputation and I am disappointed so it can happen with any purchase. The end result will be how they deal with this problem.

Apple just need to recognize that their reputation for quality might have been damaged as the 2009 MacPro issue coming at the same time with the iMac 27 problems cannot help them. Their modus operandi needs looking at, as it is how they deal with problems like non acknowledgement which is frustrating.

I doubt after all this I will buy a first gen iPad or any new Apple product as the quality control is lacking and once bitten twice shy.

I also purchased the first gen iMac 24ins which refused to load windows from within boot camp, and the local Apple refused to do anything about it as bootcamp was beta at that time. (It was a hardware issue).

I ended up by involving the trading standards commission in Singapore and writing to Steve Jobs, and it was very quickly passed to Apple Asia and was fixed with a new logic board within three weeks after "fighting" with the AppleCare people for six months.
 
An overreaction is dispensing with free speech when it differs from your own. An overreaction is your zeal to hurt one but not caring if you hurt others as well.
An overreaction is now what any more contributions to this thread will be.

Now I'll leave it to the loons on either side who made this issue ever more difficult for everyone else. Two posts, two opposite views... one stays, one goes, along with a few others. But really, we could have gotten along without either of you.

This is also overreaction ;)
 
Man, some of you guys going on about productivity losses should use a PC just as a reality check. You obviously have no idea or have long since forgotten how insane driver problems are on a PC and how disruptive and unresolvable they remain as the hardware vendor blames Microsoft and Microsoft blames the hardware or drivers. You should be thankful that your complete system comes from a company that gives a hoot. The fact that this problem got any attention at Apple whatsoever is amazing.
 
The fact that this problem got any attention at Apple whatsoever is amazing.

the fact that it's amazing should be disappointing. if there was an unreasonable performance hit in the iphones while playing audio i bet it wouldn't have even made it out of beta testing... how about double checking a BASIC function of your highest-end software and hardware before selling it? ... or if that's asking too much, how about hopping on a fix ASAP and letting people who also give a hoot about their machines a heads-up that a fix is coming-- before being embarrassed with bad press.
 
all41,14all

re:AZREOSpecialist
What on earth are you talking about?
Right around#1498 and #1499 I asked Cindori about the Apple fix and if it was along the same lines as his patch, his fix.

#1499 is Cindori's answer to me (Thanks much Cin. You're youth is only a plus in my book). But my question is gone.
No doubt the suppression was due to me addressing the poster who so many here found objectionable. But while I did't care for him myself, he had a right to post here and no one had the right to tell others not to reply to him. Certainly no one had the right to remove his posts and others who responded to him off the forum altogether. Look up the word Forum, he fit, no matter how obnoxious he was.
And this in a forum that permits almost the worst behavior anyway. The Mac Reality Forums would be a better name. Rude, hurtful remarks, insults, swearing... Encouraged.
But one loon who thinks he's Elvis writes in and we find out who the real enemy of all that is good and whole in the world is and the rest of us go free from judgment.
At least I got a question answered before the inquisitors could position their scissors further. Guess that makes me lucky, but really it repulses me that I was edited out in a dragnet at all.
 
More to do.

On the Apple Forums there is another thread that rivaled the size their Audio thread. It's not something I've experienced but maybe we should try to help out our Mac brethren at this time of need for them. It has to do with strange behavior involving the mouse and the display. Those who have it are not being listened to either from what I know.
Maybe we should move on from here and not ramble on to a drone.
 
Just fire up iTunes and let it play for 10 minutes and see what your temps do. That's probably the easiest way to know for sure, although if you installed it, I couldn't imagine why the fix wouldn't work for you.


Prior to playing any Audio device, this was my temperatures after installing the Mac Pro Audio Update 1.0:

heatd.jpg




After 10 minutes of playing Audio in iTunes and another 10 minutes of playing heavier audio files in 'Logic Pro 9' this was the result of my temperatures: (using iStat Pro)

heat2.jpg
 
Man, some of you guys going on about productivity losses should use a PC just as a reality check. You obviously have no idea or have long since forgotten how insane driver problems are on a PC and how disruptive and unresolvable they remain as the hardware vendor blames Microsoft and Microsoft blames the hardware or drivers. You should be thankful that your complete system comes from a company that gives a hoot. The fact that this problem got any attention at Apple whatsoever is amazing.


See, this is the thing that bugs me most about this whole audio bug. One of the main reasons I agreed to spend the ridiculous amount of money needed to get a MacPro was the hope that it wouldn't take 9 months to get driver fixes because it's all from one vendor. The reality is that (at least in my personal experience) Apple was *every bit* as unresponsive as what you'd encounter in the PC world. So why did I pay a premium for a MP and AppleCare?

FWIW, I've used PC's for professional work for well over a decade and never encountered a driver issue that took this long to fix. Just my own personal experience--ymmv. Don't get me wrong--I *love* my MP but after this experience I really don't know if I'll spend the money on Apple hardware again.
 
I can confirm the fix does not work properly on Leopard using manual install - it does not break anything but audio temps are acting as bad as before

I would not get my hopes up for a Leopard update, I have never seen Apple update an old OS if not for Security reasons.
 
BoostA and BoostB still a PITA

Apple apparently fixed the bug for snowey with the up date but I'm still saddled with the blimming boost fan running at more than 1000 rpm. This is simply intolerable for a quality machine like the Mac Pro. I want that thing to be inaudible under low loads.

So far I have always run original Apple SW for temp control and have not bothered to look for something else. Can someone make a recommendation for a 3rd party fan control SW which will allow me to run my 2009 machine inaudible under low loads such as music playing and recording?
 
Right around#1498 and #1499 I asked Cindori about the Apple fix and if it was along the same lines as his patch, his fix.

#1499 is Cindori's answer to me (Thanks much Cin. You're youth is only a plus in my book). But my question is gone.
No doubt the suppression was due to me addressing the poster who so many here found objectionable. But while I did't care for him myself, he had a right to post here and no one had the right to tell others not to reply to him. Certainly no one had the right to remove his posts and others who responded to him off the forum altogether. Look up the word Forum, he fit, no matter how obnoxious he was.
And this in a forum that permits almost the worst behavior anyway. The Mac Reality Forums would be a better name. Rude, hurtful remarks, insults, swearing... Encouraged.
But one loon who thinks he's Elvis writes in and we find out who the real enemy of all that is good and whole in the world is and the rest of us go free from judgment.
At least I got a question answered before the inquisitors could position their scissors further. Guess that makes me lucky, but really it repulses me that I was edited out in a dragnet at all.

In response to one of my posts you said "... But really, we could have gotten along without either of you." I was just wondering what I did to you?
 
Nothbridge temps?

What are you guys seeing for Northbridge temps at baseline loads? My 09 MP is at about 50 deg C with intake and exhaust @ about 1000 RPM. Goes up to 56 deg C at 600 RPM.

Maybe we should start a thread for general temp discussions?
 
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