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Backlight bleeding

SPEEDwithJJ said:
7 attempts? 😱 Are you serious? 😱

Wow, with the quality control Apple currently has, it seems like buying an iPad 2 is worse than buying a Dell computer! 😛
Click to expand...

My Dell is a piece of cr*p... pardon my French. 😀 It was definitely not what I deserved when I paid Dell $2100 for this piece of junk... pardon my French again. Sure, it's still under warranty and Dell has paid for shipping both ways to get it fixed, but I will definitely not buy another Dell again. (probably will avoid it even if I get another Dell for free)

Back to iPad 2.... based on what I've read here so far, it appears that at least 50 percent of the iPad 2 screens suffer from bleedging problem. On the other hand, people who don't have this problem probably aren't reading this thread, so that may or may not be an accurate picture. 😕 (like what one Apple Store tech guy told me..... they haven't even exchanged one iPad 2 due to backlight bleeding problem... only plenty of exchanges dues to stuck pixels and faulty speakers) 🙂
 
My iPad 2 has pretty horrible bleed... is it even worth taking back to Apple at this point, or should I wait even longer to make sure the issue is corrected?
 
I say if it's really bad, then replace it until you get a normal one. If it isn't, then it probably is worth it to save the hassle of potentially exchanging it multiple times and live with it until Apple comes out with more on this issue. Just my 2 cents.
 
Just received my ipad today (ordered from apple.com) and the light bleed is terrible. Just as bad as the worst examples I've seen posted in this thread There are several spots that extend pretty far towards the center of the screen and are visible at 50% brightness in a normal lit room. The serial number starts with DMPFP. I grabbed it from my front porch during my lunch break so I haven't had time to take pictures. I just set up an appointment at the apple store for tonight.
 
Took my 14-day old iPad2 into the Apple Store. Told the girl i had a light leak and wanted to know my options. She said it was a known issue and that some leak was acceptable, but she would take it in the back and look at it.

She comes back saying something like she was "unable to reproduce the issue" and that this unit looks pretty good (it doesn't). I wonder what the process is of checking this out...

She told me i could do a one-time swap, but there was no guarantee that I would get a better model. Or i could just wait it out in hopes that Apple would create a solution and i could swap it out then.

Today is day 14 in my 14-day return window.

I have a leak in all four corners, but it is not SUPER noticeable in all spots if i keep the brightness down below 50. I guess i'll wait a month or so in hopes Apple fixes this issue and then go swap mine for a new one.
 
RyTyFern said:
She told me i could do a one-time swap, but there was no guarantee that I would get a better model. Or i could just wait it out in hopes that Apple would create a solution and i could swap it out then.
Click to expand...

If that's the case then they need to bring a stack of them out and open them up until a non bleeder comes up. 😛

duelingdragons said:
My iPad 2 has pretty horrible bleed... is it even worth taking back to Apple at this point, or should I wait even longer to make sure the issue is corrected?
Click to expand...

Bleeding iPads are still coming out so I would probably wait a little more or get one of those in brown boxes that seem to be good as others have reported.
 
Well, after searching locally (No I don't want to order one from Apple, easier to return over and over to a B&M store. I've already taken back two ugly screens.) for over a month I finally found a target with 3 in stock. Told the guy I wanted to buy two so I could return one if there was a light bleed. He had me buy one, then we took it to a back room that was dark and, of course, plenty of light bleed, btw he completely agreed. So I rolled the dice, returned that one and took home one of the other two. Just opened it, just as bad as the first, bleed from all sides. WHY IS APPLE STILL SENDING OUT CRAP SCREENS WHEN THEY KNOW THERE IS AN ISSUE?!? Starting to think they should be called "crAP on peoPLE".

BTW if anyone cares or is trying to figure out the serial numbers mine is DN6FN
 
All this is making me angst on purchasing another iPad... How exactly do we know if the one we purchase right NOW, is the Samsung panel or a defect-free one?

Looking at the Chart

Q week 21 (X-corvus32-bad)
Click to expand...

it seems even at Week 21 - the bad panels are still going out....

This is ridiculous....
 
rgarjr said:
It would cost them millions to quarantine those bleeders so they sell them like that and hope nobody notices.
Click to expand...

I agree, and that is what makes me dissatisfied. Apple has not even publicly admitted to this very real issue. They act like if they ignore it we should all understand when we wait for one to appear and run all over town to get it and it turns out to be so bad watching movies on our new $500 movie watching device. But hey, it's Apple, we should just deal with it while they continue to make record profits. I'll bet the corporate guys don't just look the other way when their new ferrari has a bad transmission! Jobs needs to own up to this, bite the money on the recall, and make his customers happy. Otherwise, when someone out Apples Apple eventually, people will remember junk like this and tides will turn.
 
doubledown7d said:
Well, after searching locally (No I don't want to order one from Apple, easier to return over and over to a B&M store. I've already taken back two ugly screens.) for over a month I finally found a target with 3 in stock. Told the guy I wanted to buy two so I could return one if there was a light bleed. He had me buy one, then we took it to a back room that was dark and, of course, plenty of light bleed, btw he completely agreed. So I rolled the dice, returned that one and took home one of the other two. Just opened it, just as bad as the first, bleed from all sides. WHY IS APPLE STILL SENDING OUT CRAP SCREENS WHEN THEY KNOW THERE IS AN ISSUE?!? Starting to think they should be called "crAP on peoPLE".

BTW if anyone cares or is trying to figure out the serial numbers mine is DN6FN
Click to expand...

My thinking on why Apple still ships out crappy screens goes like the following:

Apple: "We've been having lots of iPad 2 returns/exchanges because of crappy screens."
LCD suppliers: "What do you mean by crappy screens? As far as we can tell, we're making as many high quality screens as fast as we can make them."
Apple: "When we say crappy screens, we mean light bleeding."
LCD suppliers: "Oh, that is within specs."
Apple: "What do you mean those are within specs. It is damn obvious that those are not up to standard."
LCD suppliers: "Yes, those screens are up to standard, based on the prices you pay for them."
Apple: "We at Apple don't care about your definition of up to standard. You guys better fix these issues for us ASAP!"
LCD suppliers: "Sure, we'll fix those issues for you, but there's a catch."
Apple: "What catch?"
LCD suppliers: "It's obvious, isn't it?"
Apple: "Obvious what?"
LCD suppliers: "You want better quality stuff, you have to pay for it. No?"
Apple: "How much more?"
LCD suppliers: "$XXX more!"
Apple: "WTF! We're not going to make as much profit if we pay that much more. This is daylight robbery, why don't you guys just go rob a bank instead?"
LCD suppliers: "So you want to pay more or not?"
Apple: "Nevermind, ignore what we had just suggested with regards to improving the quality of these LCD screens. Just make sure you guys make as many as possible so that we can meet our demand."

Obviously, the above are meant to be for a good laugh & they are not meant to be taken seriously in any way. 😱
 
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doubledown7d said:
I agree, and that is what makes me dissatisfied. Apple has not even publicly admitted to this very real issue. They act like if they ignore it we should all understand when we wait for one to appear and run all over town to get it and it turns out to be so bad watching movies on our new $500 movie watching device. But hey, it's Apple, we should just deal with it while they continue to make record profits. I'll bet the corporate guys don't just look the other way when their new ferrari has a bad transmission! Jobs needs to own up to this, bite the money on the recall, and make his customers happy. Otherwise, when someone out Apples Apple eventually, people will remember junk like this and tides will turn.
Click to expand...

why hasn't this been convered by the media? CNN and NBC have many reporters who use iPad2s extensively on the air.... perhaps someone should alert them so they can check for backlight bleeding in a dimly-lit room.

What about Consumer Reports? Don't they usually do reports on product defects like this?
 
viewliners said:
why hasn't this been convered by the media? CNN and NBC have many reporters who use iPad2s extensively on the air.... perhaps someone should alert them so they can check for backlight bleeding in a dimly-lit room.

What about Consumer Reports? Don't they usually do reports on product defects like this?
Click to expand...

I have wondered this as well. Every time I search for new news on this it is a non story, but among users it is very prevalent. I would have thought this would be a story the media would love but they are hands off 😕

SPEEDwithJJ I did get a chuckle from your post. Here is another take on it...

Consumer: "We've been having lots of iPad 2 returns/exchanges because of crappy screens."
Apple: "What do you mean by crappy screens? As far as we can tell, we're making as many high quality screens as fast as we can make them."
Consumer: "When we say crappy screens, we mean light bleeding."
Apple: "Oh, that is within specs."
Consumer: "What do you mean those are within specs. It is damn obvious that those are not up to standard."
Apple: "Yes, those screens are up to standard, based on the prices you pay for them."
Consumer: "We don't care about your definition of up to standard. You guys better fix these issues for us ASAP!"
Apple: "Sure, we'll fix those issues for you, but there's a catch."
Consumer: "What catch?"
Apple: "It's obvious, isn't it?"
Consumer: "Obvious what?"
Apple: "You want better quality stuff, you have to pay for it. No?"
Consumer: "How much more?"
Apple: "$XXX more!"
Consumer: "WTF! We are already paying a premium price!
Apple: "So you want to pay more or not?"
Consumer: "No! But we do want what we were promised for the price we were quoted."
Apple: "Oh, OK, go buy an Android Tablet then and see how you like that, HaHaHa!!! We will be glad to sell you an iPad2 when you come back. We won't even jack up the price, but don't expect a quality screen or an apology...NEXT!"
 
Sad. I had to return my iPad 2

Hi,

I just came back from returning my iPad 2. I couldn't deal with the dark borders on the screen.

I am really torn. I liked the iPad 2 so much! But I couldn't accept the unevenness of the screen. If I order one now from Apple, I may have to deal with a defective screen again.

The reports in this thread are very discouraging. I can't believe Apple is having such a low standard for these screens. So disappointing.

Gus
 
So I'm debating keeping this thing for a little while and at least using it a little before returning it to Target. Has anyone had any issues returning yours to Target. I don't want to get stuck with one with such bad screen bleed.
 
doubledown7d said:
So I'm debating keeping this thing for a little while and at least using it a little before returning it to Target. Has anyone had any issues returning yours to Target. I don't want to get stuck with one with such bad screen bleed.
Click to expand...
Target has a wonderful, 90 day no hassle return policy.
 
kdoug said:
Target has a wonderful, 90 day no hassle return policy.
Click to expand...

That's good to hear. I had read this and was a little worried:

Target Stores Refund Policy

A receipt dated within 90 days is required for all returns and exchanges.

All returns and exchanges must be new, unused, and contain all original packaging and accessories. A form of personal identification may be required. Some items cannot be returned if opened and may only be exchangeable, including music, movies, video games, software and collectibles. Other restrictions may apply.
 
catalyst6 said:
DN6FP did it for me. I can't believe I finally found one.

I could almost cry.
Click to expand...

I'm confused with all these serial-parts - are these the numbers after DXLF prefix?

So catalyst - is your number suppose to read DXLFDN6FP?

(Geez going down to serial-number hunting because of QC issues on an Apple product - this is the end of the world.... ^_^)
 
crellion said:
I'm confused with all these serial-parts - are these the numbers after DXLF prefix?

So catalyst - is your number suppose to read DXLFDN6FP?

(Geez going down to serial-number hunting because of QC issues on an Apple product - this is the end of the world.... ^_^)
Click to expand...

No. I believe DN6FP is the 1st 5 characters in the serial number of his/her iPad 2. 🙂

According to user512's table, DN6FP means the following:

DN6 -- Factory code to identify the particular factory where the iPad was being produced
F -- 1st half of the year
P -- Week 20 when this iPad was being made

Of course, I might have interpreted the above wrongly. Please kindly correct me if I'm wrong. 😱
 
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doubledown7d said:
I have wondered this as well. Every time I search for new news on this it is a non story, but among users it is very prevalent. I would have thought this would be a story the media would love but they are hands off 😕

SPEEDwithJJ I did get a chuckle from your post. Here is another take on it...

Consumer: "We've been having lots of iPad 2 returns/exchanges because of crappy screens."
Apple: "What do you mean by crappy screens? As far as we can tell, we're making as many high quality screens as fast as we can make them."
Consumer: "When we say crappy screens, we mean light bleeding."
Apple: "Oh, that is within specs."
Consumer: "What do you mean those are within specs. It is damn obvious that those are not up to standard."
Apple: "Yes, those screens are up to standard, based on the prices you pay for them."
Consumer: "We don't care about your definition of up to standard. You guys better fix these issues for us ASAP!"
Apple: "Sure, we'll fix those issues for you, but there's a catch."
Consumer: "What catch?"
Apple: "It's obvious, isn't it?"
Consumer: "Obvious what?"
Apple: "You want better quality stuff, you have to pay for it. No?"
Consumer: "How much more?"
Apple: "$XXX more!"
Consumer: "WTF! We are already paying a premium price!
Apple: "So you want to pay more or not?"
Consumer: "No! But we do want what we were promised for the price we were quoted."
Apple: "Oh, OK, go buy an Android Tablet then and see how you like that, HaHaHa!!! We will be glad to sell you an iPad2 when you come back. We won't even jack up the price, but don't expect a quality screen or an apology...NEXT!"
Click to expand...


Very funny and made me laugh, however I think we all need to understand one thing.
The component costs and assembly costs are minimal in comparison to the retail price of the final product.
It's like the camera issue, fit one camera or a better camera.
It's not a case of the price goes into space if you fit the better unit. The price might have to rise ten dollars.
As with the screen. Perhaps another 20 or 30 dollars would totally fix the backlight issue, but that would move the iPad beyond it's targeted price point.
I'm sure many here would happily pay those few dollar more if there was a choice.

I have a friend who works in repairs and he's often said to me, they ruin a product for a couple of dollars, but some bit inside that they could of used a better quality part on.
 
SPEEDwithJJ said:
No. I believe DN6FP is the 1st 5 characters in the serial number of his/her iPad 2. 🙂

According to user512's table, DN6FP means the following:

DN6 -- Factory code to identify the particular factory where the iPad was being produced
F -- 1st half of the year
P -- Week 20 when this iPad was being made

Of course, I might have interpreted the above wrongly. Please kindly correct me if I'm wrong. 😱
Click to expand...

So what week are we in now? At this rate - I'm wondering if its just smarter to look at the serial numbers on the box before buying the unit in-store vs buying online...
 
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