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I've just taken my just out of warrenty iPhone 6 Plus into my Apple Store to get a screen replacement (I have minor cracks in the bottom of the glass). I've just been told by the Apple genius that they can't replace my screen without the risk of me having to pay for a whole phone replacement as the phone is bent and this makes the repair difficult and sometimes impossible.
It seems ludicrous to me that the bend (I didn't even know it was bent else I would obviously have taken it in while it was still in warrenty) is not covered by Apple out of warrenty as it is a wide spread issue with the 6 Plus.
Is there any way or any point in me pursuing this further to get this replaced by Apple.
I am obviously willing to pay for the screen replacement but that fact that this is not possible due to a defect that is not of my own doing seems really unfair.
If you repair it, you'll be stuck with a crappy still easily bendable phone that is slow.

Save yourself the headache and upgrade to the 6s. It has the balls everyone expected the 6 to have. ;)
 
I carry my phone in my pocket every day and it's not bent because... Wait for it... I didn't bend it. Baa!

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That's fair enough that it hasn't happened to you, but refusing to accept that it has happened to other people just because it hasn't happened to you seems a bit narrow minded
 
If you repair it, you'll be stuck with a crappy still easily bendable phone that is slow.

Save yourself the headache and upgrade to the 6s. It has the balls everyone expected the 6 to have. ;)
Thanks for the advice. I already have my 6S. I wanted to replace the screen on my 6 Plus to make it more sellable.
 
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Aren't apple phones great!
I do think they're great and I can't ever see myself changing but this particular issue, or rather both Apple and other people on here's refusal to accept its a real issue that isn't caused by negligence is rather frustrating.
 
Fantastic!

I pity the soul who buys a 6 in a 6s world.
It's definitely a massive leap in performance, but I'm sure there's always people who will by the older model to save money if they aren't so fussed about having the latest and the greatest. I'm starting to consider just keeping my Plus as a spare or using it as my work phone.
 
It's definitely a massive leap in performance, but I'm sure there's always people who will by the older model to save money if they aren't so fussed about having the latest and the greatest. I'm starting to consider just keeping my Plus as a spare or using it as my work phone.
Yeah that works. Kids can still enjoy it and whatnot. It still beats all the android offerings in single core performance.
 
Refusing to accept what hasn't happened? You bent your phone. It's pretty straightforward. Some people bend their phones and others don't.
Well that is your opinion based on your own experience and assumption that other people are lying about theirs. I know for a fact that I haven't done anything to the phone that should cause if to bend under normal circumstances. Obviously I have bent the phone at some point, most likely while having it in my pocket, the point that you either don't understand or refuse to accept is that it's really not acceptable for a premium priced phone to bend and become damaged so easily, people put phones in their pockets and shouldnt have to worry about them bending.
I'm not sure if you're missing my point or whether you think I'm a liar, but either way you are wrong.

To be honest I had the same dismissive attitude as you of 'bend-gate' until I realised it had happened to me without me doing anything to cause it. You may change your mind if you ever find yours has bent, I'll be nice and hope that it doesn't though :)
 
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Well that is your opinion based on your own experience and assumption that other people are lying about theirs. I know for a fact that I haven't done anything to the phone that should cause if to bend under normal circumstances. Obviously I have bent the phone at some point, most likely while having it in my pocket, the point that you either don't understand or refuse to accept is that it's really not acceptable for a premium priced phone to bend and become damaged so easily, people put phones in their pockets and shouldnt have to worry about them bending.
I'm not sure if you're missing my point or whether you think I'm a liar, but either way you are wrong.

To be honest I had the same dismissive attitude as you of 'bend-gate' until I realised it had happened to me without me doing anything to cause it. You may change your mind if you ever find yours has bent, I'll be nice and hope that it doesn't though :)

Here's the thing - an action you did, caused it.

Sure the 6Plus isn't as "sturdy" as the 6S Plus is now but it was no slouch either. In a pocket, the pressure when you sit down, depending on how tight your pants are and the orientation of the phone, could bend it. If you have kids, that's another suspect. Point is, it bent and it didn't bend on it's own.

Bend the phone back and get the screen replaced. Problem solved.
 
Thanks for the assumption but I know how the glass cracked and it certainly wouldn't have caused the whole phone to bend. I know for a fact that I haven't done anything that should cause the phone to bend. You can say it's made up if you like but the number of people affected by it says otherwise.

Lucky you! I kept mine in my pocket and it did bend. See how not every case is the same and you can't generalise based on just your experience?
Whatever you said, iPhones don't bend by themselves.
You bent it. Deal with that.
 
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Well that is your opinion based on your own experience and assumption that other people are lying about theirs. I know for a fact that I haven't done anything to the phone that should cause if to bend under normal circumstances. Obviously I have bent the phone at some point, most likely while having it in my pocket, the point that you either don't understand or refuse to accept is that it's really not acceptable for a premium priced phone to bend and become damaged so easily, people put phones in their pockets and shouldnt have to worry about them bending.
I'm not sure if you're missing my point or whether you think I'm a liar, but either way you are wrong.

To be honest I had the same dismissive attitude as you of 'bend-gate' until I realised it had happened to me without me doing anything to cause it. You may change your mind if you ever find yours has bent, I'll be nice and hope that it doesn't though :)
Mate you are in denial.
You bent it.
Sat on it.
Your sons.
Whatever.
But you bent it. There is no bendgate. No magical spell against your phone. No Apple remote bend-switch.
You did bend it. And it wasn't just by keeping in your pockets.

Deal with it.
 
I dont think we need to discuss who bent the phone - obviously user has done something, because even apple device doesnt bend itself - but the real question is why it bends so easily.

If there wasnt a problem with the bending, im quite sure, apple wouldn use a stronger metal case as obsessive they are with thinness and lightness. Basicly they just admit there is something wrong and they needed to redesign it.
 
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I dont think we need to discuss who bent the phone - obviously user has done something, because even apple device doesnt bend itself - but the real question is why it bends so easily.

If there wasnt a problem with the bending, im quite sure, apple wouldn use a stronger metal case as obsessive they are with thinness and lightness. Basicly they just admit there is something wrong and they needed to redesign it.
The real question is the phone doesn't bend so easily at all.
Apple didn't redesign it (6S is identical) and the differences in thinness and lightness, very little differences, are just caused by the touch display.
 
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"Bend-gate" was a legitimate phenomenon to be discussed. But I completely agree with everyone here who says that there has to be some user interaction for the bend to happen. Apple's negligence (worthy of the "-gate" name) was in making too soft a phone that was that large. THAT is what "bend-gate" is all about. The proof of their negligence was they made the metal stronger in the 6S and the 6S plus. But the USER did all the bending itself. To deny that is just pure lunacy.

Though -- the bending happened thru "normal" usage.. And that's why the OP has a legitimate gripe here -and why he keeps saying it "wasn't his fault" - why we have "bend-gate" to begin with. He actually did the physical bending but it was through "normal" activity.

Just keep talking to different Apple representatives until you get one that will give you a replacement. Apple is generally pretty cool about this stuff.
 
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The real question is the phone doesn't bend so easily at all.
Apple didn't redesign it (6S is identical) and the differences in thinness and lightness, very little differences, are just caused by the touch display.

iPhone 6S aluminium case is thicker near volume buttons (where 6 usually bended) and in 6 aluminium was much softer.
 
That's a fallacious argument. Were it true, no company could ever release an improved product of any kind without "admitting" that their previous product was faulty.
As a general statement I agree with you here. But without bend-gate there'd have been no need to improve strength of aluminum. It is for sure an admission by Apple. What's even more of an admission that I'm surprised hasn't been mentioned yet - was Apple's own admission last fall that the 6+ phone was more easily bendable and not particularly bullet proof in back pocket. They liberally replaced 6+ phones last fall - no questions asked. Bend-gate was real - without a doubt and Apple was very cool to get out ahead of it last fall and replace lots of phones.

Exactly opposite of how they dealt with antenna-gate which took them months to admit and then release the bumper cases.
 
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I understand this, but bend-Gate is highly publicised and recognised issue with these phones and we know it's a design flaw rather than misuse by the user. Because of this I think it's only fair Apple take responsibility for their design flaw and replace bent phones.
Now that Apples so big and successful it's easier for them to deny any responsibility. They've prevailed in court over Samsung as just one example, largely because of Apples massive wealth and influence. Pro Apple judges, Media, on and on it goes. Steve Jobs worked long and hard to tilt the scales in his favor. That's not changing anytime soon.
 
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Refusing to accept what hasn't happened? You bent your phone. It's pretty straightforward. Some people bend their phones and others don't.

and it's only possible to bend them with every day use due to a giant design flaw. Which Apple went ahead an fixed, because it was a flaw.

but sure gloat because it hasnt happened to you rather than admit Apple is wrong here
 
Now that Apples so big and successful it's easier for them to deny any responsibility. They've prevailed in court over Samsung as just one example, largely because of Apples massive wealth and influence. Pro Apple judges, Media, on and on it goes. Steve Jobs worked long and hard to tilt the scales in his favor. That's not changing anytime soon.
I think you're joking. Judges have pretty much been ruling against Apple for the past few years.
 
Mate you are in denial.
You bent it.
Sat on it.
Your sons.
Whatever.
But you bent it. There is no bendgate. No magical spell against your phone. No Apple remote bend-switch.
You did bend it. And it wasn't just by keeping in your pockets.

Deal with it.
What a rude arrogant person you are! I've actually just got off the phone with the very pleasant Apple employee who I also spoke to yesterday.
They've admitted I was treated unfairly in the Apple Store and have told me they will attempt the screen repair for me free of charge, and that if they can't do the repair due to the bend I will get a replacement phone.
Looks like I was right all along.
And FYI the only possible way I could have bent it is in my pocket as the only other place it's been kept is on a flat surface in my vehicles, it's never been sat on or forced or anything like that, the phone has clearly bent much more easily than it should have done (as many others clearly have despite what arrogant opinionated people such as yourself choose to believe) which is why I have quite rightfully been offered a free repair or replacement.
 
What a rude arrogant person you are! I've actually just got off the phone with the very pleasant Apple employee who I also spoke to yesterday.
They've admitted I was treated unfairly in the Apple Store and have told me they will attempt the screen repair for me free of charge, and that if they can't do the repair due to the bend I will get a replacement phone.
Looks like I was right all along.
And FYI the only possible way I could have bent it is in my pocket as the only other place it's been kept is on a flat surface in my vehicles, it's never been sat on or forced or anything like that, the phone has clearly bent much more easily than it should have done (as many others clearly have despite what arrogant opinionated people such as yourself choose to believe) which is why I have quite rightfully been offered a free repair or replacement.

My guy had his in an Otterbox, in his pocket. It bent. I certainly believe that the glass is your responsibility but that bend? That's just crazy that they noticed it but did nothing to help you. Hopefully they'll get this resolved now and you can get it fixed/replaced.

I'm very glad they upped the aluminum series in the 6s. It really feels just overall like a more solidly made device. =)
 
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