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Best Buy Delays Apple Watch Series 2 Shipments, Offers $50 Promo Code as Compensation

BB is pretty good. I had a price match issue with them and they messed up crediting my account. They ended up giving me an extra $50 for the hassle.
The only thing I dislike is the sales pressure once you walk on their stores and the amount of stuff they try to add to anything you buy there.
 
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RF9 said:
IDK if it's UPS or FedEx, but one or both of them will allow you to redirect deliver of some packages. But I think you can't do that until the item has actually shipped and there's a tracking number. It's worth looking in to.
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I know I can with UPS My Choice Premium the only problem is that I will be on a military installation and the logistics with all that will be a headache. Hopefully Apple will have a couple in stock when I pick up my 7 plus Friday. We shall see.
 
Even though I really hate BestBuy, it surprises me that even offer something that is not their fault. And $50 is a lot too. Good for those who ordered.
 
I would prefer the launch day arrival rather than a coupon I have to use in a month. Would be better to credit $50 off the watch purchase but I understand that isn't smart as it is guaranteed to cut into their margins where as not everyone will redeem the coupon.
 
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Bbafett said:
I would prefer the launch day arrival rather than a coupon I have to use in a month. Would be better to credit $50 off the watch purchase but I understand that isn't smart as it is guaranteed to cut into their margins where as not everyone will redeem the coupon.
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its the same date as preorders through apple...there must be a supply chain/shipping issue...i first ordered on Apple and date was 28th, i got frustrated when i kept reading best buy was not changing ship dates yet, so i cancelled apple order (smh) and made a best buy order and now i am actually $65 richer due to using some rewards credit for bby...but am back without new watch until 28th.
 
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hmm, they shouldn't worry to much. Majority of the people are gonna wait for the Apple Watch 3!
 
You know what's amazing? Being given $50 store credit as compensation for getting a pre order item two weeks late and entitled people still whining about that not being enough. Un-freaking-real.

Wish I had preorder from Best Buy to be honest.
 
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Best Buy matches prices from Amazon. There is literally no reason not to shop there as long as they have what you want.

Love BB.
 
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Sucks, but at least they are doing right by their customers. In any event, you can't have a class action lawsuit over something like this. The IUP was a bit different (and wouldn't go anywhere anyway). No loss to the customer...still getting their product, whether they offer the $50 or not.
 
Well, I've lived without an Apple Watch for almost the last year and a half. Two more weeks isn't a big deal. A $50 gift card is a nice gesture that I appreciate. Glad I placed my order through Best Buy.
 
I saw the pre-order for the rose gold 38MM on the 12th for a delivery date of Friday 9/16... I ordered immediately because I saw how quickly my phone got pushed back through apple and didn't want a 3-5 week delay for my watch.... I kind of figured it would somehow get pushed back but at least its not 3 weeks and I got $50 to buy a band... Thank you Best Buy.:)
 
Definitely makes good business sense to compensate. Sounds like BBY took more orders than they could handle.

What's annoying to me is they say "The new street date for Apple Watch 2 is 9/28" which is not true. The release date has not slipped, it's just BBY is behind in fulfillment, so THEY took orders they couldn't fill...

But yeah, I wish Apple went back to the days when they screwed up they sent out a $50\100\200 coupon toward your next computer or iDevice. Now if something goes horribly wrong and Corporate Customer Relations gets involved they offer a "SWAG bag" which is silly... notepad, pen, tshirt, hat, water bottle. Almost feels condescending.. Upset with the company so let's send some company advertising junk to you.
 
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rv0005 said:
Im happy about the $50 but honestly I would give it back to have it on the 16th. I will be TDY on the 28th and gone for a couple weeks. Now I am going to have to deal with potential UPS/FEDEX return shipment etc. I just see major headaches coming. :(

PS: How many days does UPS/FEDEX hold a package that isn't deliverable because of signature? I thought previously it was 10 days.
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Thank you for your service. I hope something works out for you.
 
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Primejimbo said:
It will pay for a new band
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sucky thing is most of the good bands aren't available online. I don't really care about the $50 I would assume give it back if I could get the watch 9/16 due to my TDY coming up and the potential logistically nightmare to ensue.
 
rv0005 said:
PS: How many days does UPS/FEDEX hold a package that isn't deliverable because of signature? I thought previously it was 10 days.
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I just called and had my iPhone held and the automated system says they hold it for 5 business days from the date of available for pickup.
 
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