I'm not being rude, I'm just telling you things that you don't want to hear. Sorry, but that's the truth. You are no different than the hundreds of other self-entitled people here who think they are owed an iPhone today. No sympathy for you.
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Best Buy iphone 5 pre-order pick up emails coming in......
- Thread starter horizonflyer
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I'm not being rude, I'm just telling you things that you don't want to hear. Sorry, but that's the truth. You are no different than the hundreds of other self-entitled people here who think they are owed an iPhone today. No sympathy for you.
No, you're not telling me anything I don't want to hear. You're telling me things that don't apply to my situation lol
Nowhere in any of what I've said have I come across as self-entitled or as if I'm owed anything today. Okay, other than a courtesy phone call or email.
I'm not ranting and raving about injustices or conspiracies. I'm less than mildly upset that my local store didn't take 18 seconds out of their time to let me know that the instructions I was given days before were invalid and I should wait for an update.
Stop trying so damn hard to be tells-it-like-it-is guy. I think 80% of people here get that things are the way they are and they're not worth raising blood pressure over. That doesn't mean they don't have the right to discuss the day's happenings.
My local best buy just told me that it would be 2 weeks before they get another truck in with iPhones.
Garland, Tx Best Buy (Firewheel)
I pre ordered my AT&T 32gig black at 5:30pm last Friday. Picked it up at 9am this morning. They said they did not get any 64 at all and no 16 gig AT&T. They said they got 10 32 gig black AT&T. I feel pretty lucky I got mine.
Good luck guys.
ALSO. I w able to get 10% off if I purchased a $15 iTunes gift card. My total was just over $600(early upgrade) so it was a no brainer.
I pre ordered my AT&T 32gig black at 5:30pm last Friday. Picked it up at 9am this morning. They said they did not get any 64 at all and no 16 gig AT&T. They said they got 10 32 gig black AT&T. I feel pretty lucky I got mine.
Good luck guys.
ALSO. I w able to get 10% off if I purchased a $15 iTunes gift card. My total was just over $600(early upgrade) so it was a no brainer.
I didn't get the dreaded email as most of you received so I'm hoping they get a shipment today. I stopped by my Best Buy in Spring, TX early morning and they told me they didn't receive any 64 gb at all. I pre-ordered a 64 gb black one. I called a few AT&Ts in my area and as of 12:30 pm they still had a few 64 gb in stock but only in white. The impulse side of me wanted to cancel my 64gb black with Best Buy and just go with white at an AT&T store, but I couldn't pull the trigger white. I didn't want to regret my purchase just to have it NOW. I guess it's now just a waiting game.
Does anyone know why Best Buy does their pre-order system the way that they do? I'm sure it's to gain more money related but I wonder why they never put a system in place with Apple that allocates stock to stores so they know their exact inventory and can just cut off pre-orders when fulfilled.
Target has in their system the exact amount that they are receiving at each store. Granted, Target gets less supply than BB, but still, knowing inventory before hand helps employees deliver the news before hand. I feel bad for Best Buy employees that are going to go through a ***** storm today because of this pre-order system and the shortage that Apple is giving them/us.
Target has in their system the exact amount that they are receiving at each store. Granted, Target gets less supply than BB, but still, knowing inventory before hand helps employees deliver the news before hand. I feel bad for Best Buy employees that are going to go through a ***** storm today because of this pre-order system and the shortage that Apple is giving them/us.
Incredible service from Best Buy
I preordered and got an email a couple of days ago saying my 32GB black iPhone5 will be available on the 21st. Then I got a phone call yesterday from the store asking me if I would like an appointment to pick it up. I got an 8:30 appointment and was out of the store in 45 minutes including the time it took to wait for 1 person ahead of me and trade in processing.
I thought that was really good customer service.
I preordered and got an email a couple of days ago saying my 32GB black iPhone5 will be available on the 21st. Then I got a phone call yesterday from the store asking me if I would like an appointment to pick it up. I got an 8:30 appointment and was out of the store in 45 minutes including the time it took to wait for 1 person ahead of me and trade in processing.
I thought that was really good customer service.
iPhone 5 - Best Buy
Pre-ordered 2 white 64gb iPhone 5 at Best Buy (I believe I was 6th in line) in the Los Angeles area.
Got an email late last night, saying I won't be getting them on launch day.
I called Best Buy, trying to find out what they got. The customer service gave me the usual I-don't-know-but-as-soon-as-they-come-in-you'll-get-a-phone-call deal. I asked if they received any 64gb, or when's the next shipment coming in, Best Buy said I don't know. So I couldn't find out any additional information. Sorry.
Pre-ordered 2 white 64gb iPhone 5 at Best Buy (I believe I was 6th in line) in the Los Angeles area.
Got an email late last night, saying I won't be getting them on launch day.
I called Best Buy, trying to find out what they got. The customer service gave me the usual I-don't-know-but-as-soon-as-they-come-in-you'll-get-a-phone-call deal. I asked if they received any 64gb, or when's the next shipment coming in, Best Buy said I don't know. So I couldn't find out any additional information. Sorry.
I pre-ordered last Friday. Very first person in line. Ordered 1 black and 1 white 16GB. Received the mass email this morning saying I was out of luck. Figured as I am in the 6th largest city in the U.S., my BB would at least get a pair of the 16GB in, so I drop by. No such luck. They did not receive any phones for Sprint or Verizon at all. As I was leaving, I remembered there is a Sprint store accross the street. Thought I would stop by and see if the had a working demo. I figured they were sold out at 8:05. Walk in and the manager says, "Are you here for the new iPhone?". I respond, "Probably not, why do you have some?" "Yes we do", she says. Go figure! Picked mine and my wifes up there. See ya BB.
I received this email this morning too. I was first in line at my local bb to pre-order.
So i called another best buy about 45 minutes from me. They told me that they where doing just pre-orders, The woman then tells me that she could get me one but i have to pick it up by 3pm.So i now have my 64gb slate I5
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So i called another best buy about 45 minutes from me. They told me that they where doing just pre-orders, The woman then tells me that she could get me one but i have to pick it up by 3pm.So i now have my 64gb slate I5
.Didn't receive an email or a call yesterday, so I figured I would call today after my classes. They wouldn't specify whether or not they got any 32GB black ATT phones, but I'm 3rd in line for that specific version of the phone. The employee said they did not have anymore ATT phones, but were stocked up with every version of the Verizon phone. He said they got about 50 phones total, but should get more next week. This is the Tenleytown Best Buy in Washington, DC.
I never received an email or anything from best buy. On Friday, I went in to the store to did out that they have not received any white iPhone 5s. Same goes for any 64GB, white or black. So it isn't really best buy's fault I guess, but why should I have to go in to ask that? I should have received an email the moment they found out about this
They were only contacting people who had a confirmed phone that came in for them. It stated that in the paperwork when you pre-ordered. My particular associate mentioned that to me twice before the transaction was done last Friday so that I wouldn't show up only to find out that their wasn't a phone for me.
Just placed a pre order/pick up with apple so should have mind tomorrow. Now does or has anyone canceled their preorder w bestbuy? How does that work? Do they return the $50 with no penalty?
You can get a refund for the gift card...you might have to ask for a Manager but it can be done.
Best Buy - this happened with the 4s as well.
Sorry to add fuel to the fire but:
I pre-ordered with Best Buy for the 4S last year. I was made to buy a $75 gift certificate to hold my pre-order. I was also told that I could also trade-in my 4 for good value.
When I asked a few more questions of the sales rep, I found out that Best Buy was not guaranteeing a launch day phone. In fact, they said they had no idea how many phones they were getting or of what type.
They also told me, that for launch day, *no* phones would be held for pre-orders. Pre-orders would have phones held only after launch day had passed - essentially meaning that you would get a phone likely in the 2nd or later shipment. To top it all off - the great trade-in they offered, actually is available to *anyone* - you don't have to buy anything from Best Buy to do the trade in.
On the plus side, placing a pre-order doesn't obligate you to buy a phone from them. You are just stuck with the gift certificate, which you can spend on anything you want.
As it turns out, Best Buy didn't get any of the phone I wanted on launch day, and I ended up walking into a Verizon store and picking one up. In fact, I think it was about 3 weeks later that I got a call from Best Buy telling me my pre-order had arrived and I could pick it up any time I wanted (I told them I didn't need it anymore and that was that).
Good luck.
Don't waste your time pre-ordering with Best Buy. 100% the way to go is with Apple directly.
Sorry to add fuel to the fire but:
I pre-ordered with Best Buy for the 4S last year. I was made to buy a $75 gift certificate to hold my pre-order. I was also told that I could also trade-in my 4 for good value.
When I asked a few more questions of the sales rep, I found out that Best Buy was not guaranteeing a launch day phone. In fact, they said they had no idea how many phones they were getting or of what type.
They also told me, that for launch day, *no* phones would be held for pre-orders. Pre-orders would have phones held only after launch day had passed - essentially meaning that you would get a phone likely in the 2nd or later shipment. To top it all off - the great trade-in they offered, actually is available to *anyone* - you don't have to buy anything from Best Buy to do the trade in.
On the plus side, placing a pre-order doesn't obligate you to buy a phone from them. You are just stuck with the gift certificate, which you can spend on anything you want.
As it turns out, Best Buy didn't get any of the phone I wanted on launch day, and I ended up walking into a Verizon store and picking one up. In fact, I think it was about 3 weeks later that I got a call from Best Buy telling me my pre-order had arrived and I could pick it up any time I wanted (I told them I didn't need it anymore and that was that).
Good luck.
Don't waste your time pre-ordering with Best Buy. 100% the way to go is with Apple directly.
So much misinformation in here...
I did hear about BB botching the 4S launch, but the 5 hasn't been bad in this regard. They're clear about not guaranteeing launch day phones and having no control over inventory, but preorders at each store are getting 100% priority over walk ins. My local store was only selling Verizon Black 64's to walk-ins, as that was all the extra they had.
- Yes, you can trade in your phone to BB. What you get back is a BB gift cert. So you have to buy something from them to use the money they give you..
- No, you aren't stuck with the BB gift cert you get from preordering. The preorder receipt is 100% clear on that. You can spend it on something else or you can return it for a refund.
Generally thinking, I expect people that preorder iPhones from BB are those that already enjoy doing business with BB (and want reward points etc.).