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My order status says "confirming inventory at (store address)"

....I'm starting to think I should have just gone to apple store...

Yeah, same thing here. Going to be one depressing weekend if Best Buy does not pull through. Looks like we are stuck!
 
Best Buy's website doesn't even show iPhone 5s's in store (to pickup, or just "in store only") at all now (based on my zip code), in any of the stores near me, or within several hundred miles.

Here's to hoping someone starts getting emails stating the items ready for pickup. Glad I've got my backup plan in effect (Best Buy is my "if all else fails" plan), so hopefully if Best Buy does flop it, it won't hurt so bad. Still would suck though, as they still can't get their act together. Remaining hopeful. :confused:
 
Guys, take a deep breath and relax. You'll know in a few hours whether you're getting your phone or not.

The fact that their inventory seems to be updating is a promising sign.
 
Anybody else notice that the Best Buy website is now saying "IN-STORE ONLY" and will not allow online orders?
 
The Best Buy stored I ordered from this morning is not even accepting online orders, nor displaying whether it has any quantity of iphones. My guess is, those of us that got up early and ordered for pick-up today will get our phones today.
 
If I remember correctly Best Buy totally screwed up a few years ago with an iPhone launch... taking preorders for way more iPhones then they actually had. Hopefully this isn't happening all over again... they don't seem to be the most prepared retailer around :eek:
 
Has anyone heard from Best Buy yet regarding inventory? Looks like we might be waiting weeks now damnit.
 
8AM here on the east coast and still no word from Best Buy, beyond the first "wait 45 minutes" confirmation email.
 
Just got my email- ready to pick up!

Midtown NYC 44th and 5th. 64 gb AT&T grey.

Now to see if they'll price match...
 
Call best buy corporate. It's only "select" stores open at 8. So if your store isn't answering the phone, they're probably not open yet.
 
If most of the stores open at 10am, we should start seeing emails soon saying the phones have been reserved.
 
I ordered from Best Buy and Apple. Wonder if bb will honor the in store pick up. Also the price match. :)
 
Only the Best Buy Mobile department is open. The rest of the store is closed. The Store Operator cannot even answer the phone until the complete store is opened by the manager which allows the calls through. Best to just go to the store.

Here is the Best Buy PR:

"At launch, the iPhone 5s will be available in stores only. Select models of the iPhone 5c and iPhone 4s 8GB will be available on BestBuy.com starting Friday, Sept. 20 at 12:01 a.m. EST for in-store pickup. In-store pickup customers will be notified when their order is ready for pick up at their local store, starting at 8 a.m. local time on Friday, Sept. 20."
 
Still showing "Checking" on order status, But maybe they only had limited set quantity orders that can be paid for online and picked up in store.
 
Just got the email my order is ready for pickup!!!!!!!

I take back all the mean things I've ever said about Best Buy.
 
Keep in mind that the inventory on bb.com is not "real time" for store pickup.


This has happend to me multiple times in the past when ordering online,
I have received a order email, then another email were they have charged me, then a email saying ready for store pickup, but then 5 min later a CS REP calls saying its not available at that store, but they can search another store.
 
If you read the excerpt from the press release I pasted below. The 5S was never supposed to be available for in store pickup. It was a mistake at corporate, so now we will see how the stores handle this. Good luck to all of you!

"At launch, the iPhone 5s will be available in stores only. Select models of the iPhone 5c and iPhone 4s 8GB will be available on BestBuy.com starting Friday, Sept. 20 at 12:01 a.m. EST for in-store pickup. In-store pickup customers will be notified when their order is ready for pick up at their local store, starting at 8 a.m. local time on Friday, Sept. 20."
 
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