Brand new iPod has problems...

Discussion in 'iPod touch' started by BJB Productions, Sep 8, 2010.

  1. BJB Productions macrumors 65816

    BJB Productions

    Joined:
    Nov 10, 2008
    #1
    Has anyone else had this problem? Any video I record has a clicking sound in the background!

    I have confirmed it's not the speaker, because I emailed myself the video, and I still hear the clicking. It happens with both cameras.. :confused:

    Here's the download of the video:
    http://www.sendspace.com/file/jkppbp
     
  2. MicroByte macrumors 6502

    Joined:
    Jul 10, 2008
    #2
    Maybe the Blair Witch is following you...

    Seriously though, that sucks! I would definitely take it back if you could, sorry to hear that! I'm somewhat fearful that when I get my iPod Touch something will be wrong. Happend with my iPad so now I'm paranoid.

    Good luck and sorry my friend.
     
  3. Metal Dice macrumors regular

    Metal Dice

    Joined:
    Jun 3, 2009
    Location:
    Denmark
    #3
    Take it back. If it's an actual problem they will replace it.
     
  4. burgundyyears macrumors 6502

    Joined:
    Sep 3, 2010
    #4
    I just made a video with mine and it doesn't do that. I would take it back.
     
  5. BJB Productions thread starter macrumors 65816

    BJB Productions

    Joined:
    Nov 10, 2008
    #5
    Yeah.. Called up Apple first; The guy is having me do a quick factory settings reset. Then I'm going to try it, and if it still happens after that, I bring it back to the Apple store and they will swap it out no questions asked.
     
  6. cityathrt macrumors regular

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    Sep 8, 2010
    #6
    Did the reset work? I just tried my recording function and yeap, same clicking sound. Not happy. :(
     
  7. avit macrumors regular

    avit

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    Location:
    Over there
  8. BJB Productions thread starter macrumors 65816

    BJB Productions

    Joined:
    Nov 10, 2008
    #8
    Actually, the reset seemed to do the trick. What I had to do is restore from factory settings. Then simply instead of restoring from my backup, just manually re-add all my apps, music, etc back. We'll see if it continues to work.
     
  9. cityathrt macrumors regular

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    Sep 8, 2010
    #9
    Great news! I'm on the phone waiting for Apple support myself, he'll probably say the same thing. Did they say why this clicking thing happens?
     
  10. BJB Productions thread starter macrumors 65816

    BJB Productions

    Joined:
    Nov 10, 2008
    #10
    He did not say why. The guy I got seemed to act like this was the first case he'd encountered with this problem. If you need help describing it, I best described it as a Static sounding click, about 2-3 times per second.
     
  11. BJB Productions thread starter macrumors 65816

    BJB Productions

    Joined:
    Nov 10, 2008
    #11
    Uhh... Sorry to be the bringer of more bad news, but I just tried it again, and i've got the clicking. :rolleyes: Looks like I'm still taking it back...
     
  12. cityathrt macrumors regular

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    Sep 8, 2010
    #12
    Sigh nooo. I'm on the phone right now and the guy hasn't said a word thus far. Just lots of silence..
     
  13. sambow87 macrumors newbie

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    Sep 8, 2010
    #13
    Mine clicks too. It's faint, but it's definitely there.
     
  14. BJB Productions thread starter macrumors 65816

    BJB Productions

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    Nov 10, 2008
    #14
    Well glad to hear I'm not just the only one... :(
     
  15. cityathrt macrumors regular

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    Sep 8, 2010
    #15
    Alright, the guy told me to try two solutions. Hard reset -- hold power + home button for 10 seconds. Must be 10 seconds! #2 is to restore to factory settings through iTunes. If it's still there... go exchange for a new one.

    Or... is it meant to have a clicking noise? I see someone else has that problem too..
     
  16. BJB Productions thread starter macrumors 65816

    BJB Productions

    Joined:
    Nov 10, 2008
    #16
    It's definitely not meant to have the noise... And as for what the Apple rep told you; that's exactly what my guy told me to do. Feel free to try it; but I had no success. It went away at least the first time I tested it, but I just tested again and it's back.
     
  17. cityathrt macrumors regular

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    Sep 8, 2010
    #17
    Alright, hard reset just failed. Time to restore to factory settings. @#$*#&! After I spent all day fiddling with music and apps too..
     
  18. sambow87 macrumors newbie

    Joined:
    Sep 8, 2010
    #18
    Here is the video i took. I uploaded it to YouTube to see if the clicking was still there and while I thought it wasn't, if I turn it up a bit more, I can hear it.

    http://www.youtube.com/watch?v=b2b01xM1OcA


    Guess I'm glad I did not put a lot of apps on this yet lol.
     
  19. BJB Productions thread starter macrumors 65816

    BJB Productions

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    Nov 10, 2008
    #19
    Ya... Take screenshots... I had to do the same thing..


    Yup... I hear it.
     
  20. cityathrt macrumors regular

    Joined:
    Sep 8, 2010
    #20
    Sambow -- I hear your clicking as well.

    I'd love to get other iPt4 owners in here. The clicking is very faint and subtle, but definitely audible if you turn it up. Does everyone have this problem?

    System restore taking place...
     
  21. cityathrt macrumors regular

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    Sep 8, 2010
    #21
    Sorry for the double post, but first recording taking place and it's click free!

    BJB -- how long did it take for your clicking to show up again?
     
  22. BJB Productions thread starter macrumors 65816

    BJB Productions

    Joined:
    Nov 10, 2008
    #22
    Well. I just tested it again 5 hours after resetting and the first test. But it really should not take that long to happen. I would just try it a few times... Also take some pics.
     
  23. cityathrt macrumors regular

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    Sep 8, 2010
    #23
    Was this also after you put your music and apps back on?
     
  24. BJB Productions thread starter macrumors 65816

    BJB Productions

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    Nov 10, 2008
    #24
    Yes.
     
  25. cityathrt macrumors regular

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    Sep 8, 2010
    #25
    I wonder if that has anything to do with it? Supremely stupid if that was the case though...

    Three vids and eight pictures later, and eight minutes after restore, no clicking yet.
     

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