If Apple learned their mistake, I think they are going to update iPad Air 2 in 6 months frame with 2 or 4GB ram.
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iPad Called Apple about Safari crashing on an iPad Air and they told me to exchange to it
- Thread starter Charliebird
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iPad Air #1, purchased last week, crashes a lot.
iPad Air #2, purchased yesterday morning, has not crashed once yet.
I thought it relevant.
For the heck of it, I just opened 10 tabs on my Air using Safari. I kept going back and forth between them and no refresh on any nor any crashes.
Return it and get another. Or I'll sell you my 16kb for $599.
Return it and get another. Or I'll sell you my 16kb for $599.
It IS extremely relevant since it proves the theory that this isseu people are having can NOT simply be the amount of RAM. It just cant. Sorry. For the millionth time - if that was truly it then none of us would have any satisfaction at all and CNN/FOX news pages would have made a big story about it.
Not saying people arent having issues. Apple DOES need to deal with this. But, it aint the 1GB of RAM.
that is pretty strong lame opinion
any application could overload ram in sec if written by another lame developer ... memory leak, ever heard about?
In 7.1? And when it's not fixed then, we'll hear about magical 7.2, etc...
Wash, Rinse, Repeat until iOS 8
Well they haven't fixed it for me since iOS 3 so I'm not holding out much hope....
Guys try this and tell me if you ipad air will crash.
1. Google "Kobe bryant twitter"
2. Go to kobe's twitter and scroll at the bottom, you should see Load more tweets, tweets will be loaded automatically.
3. Continue scrolling down (4-5 times will be ok)
5. Scroll quickly up.
6. Your ipad air most probably will crash
1. Google "Kobe bryant twitter"
2. Go to kobe's twitter and scroll at the bottom, you should see Load more tweets, tweets will be loaded automatically.
3. Continue scrolling down (4-5 times will be ok)
5. Scroll quickly up.
6. Your ipad air most probably will crash
Ok, mine crashed. What does it mean?
Low RAM?
Safari bug?
iOS 7 bug?
Temporal distortion?
Rupture of the time-space continuum?
Ok, mine crashed. What does it mean?
Low RAM?
Safari bug?
iOS 7 bug?
Temporal distortion?
Rupture of the time-space continuum?
If you see the diagnostic logs (General->About->Diagnostics) is due to low memory. I am not sure if it is due to hardware or software issue(My guess is software)
Great. Got it. Thanks. I think the name of the log is misleading. If it is a low memory problem, it should free up memory by shutting down other processes, not crash. Like when you open one too many tabs, and you go to the first tab and it reloads it. That is handled gracefully. Safari just shutting down seems like buggy software to me. My log shows a lot of open processes unrelated to Safari.
It is entirely possible that a bad memory chip could cause a crash. But I doubt that is the case here, so replacing the iPad won't fix the problem. An update to iOS 7 and Safari is more likely to fix this IMO.
My iPad Air running 7.0.4 is doing the exact same thing. Constantly crashes using multiple apps. Lately when it crashes it does a reboot instead of just closing the app. I've done everything I can think of to resolve the issue. I will be returning this thing in a few days. It is basically unusable at this point. My wife gave up on using it because everything was crashing for her as well.
Yeah def return that one. I'm just tired of random apps closing on me a few times a day. Not just safari also my games etc this is ridiculous. I am probably going to return my air and wait for the iPad pro.
I went to a Genius Bar a few days ago because my 5s was starting to reboot itself and brought my Air along to ask why it crashes in Safari. Their answer to both was software corruption and that they would replace them both. Not doing that yet, but the two guys I talked to seemed to know what I was talking about and not wanting to deal with it. I think they just wanted me out of there.
I'm surprise they didn't just suggest rebooting it. Try calling Apple's support and asking them if you can escalate the ticket and talk to a tier 2 support technicians. I've had much better luck dealing with those people.
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Ok, mine crashed. What does it mean?
Low RAM?
Safari bug?
iOS 7 bug?
Temporal distortion?
Rupture of the time-space continuum?
The time-space continuum has be acting up recently. For example the Seattle Seahawk's have the best record in the NFL.
I returned mine just in case they don't fix it. Maybe I'll repurchase if they actually do fix it.
Update: I'm still considering returning mine until Apple gets this sorted out and releases a true fix. Yesterday morning I decided to try one last thing as a last resort to fix all of the crashes and instability of my Air. I downloaded 7.0.4 here: http://osxdaily.com/2013/11/14/ios-7-0-4-download-released/ and did a full restore using the file I downloaded (hold down Shift on a Win PC when clicking the Restore button in iTunes). Since then Safari hasn't crashed and the other apps have been much more stable. It isn't perfect but it is much improved. I'll give it a couple of days to see if it returns to where it was before. What are the odds of these being shipped with a corrupt version of iOS?
It was the Apple tech support people who suggested going to the Genius Bar after they had me reboot it. They even set up the appointment. I went twice. The second time was because there was not enough info for them to pull as a result of the reboot. The second time they said to replace it or try wiping it and starting from scratch. The phone hasn't heated up like before and hasn't rebooted itself again. We shall see what happens.