iPhone 16/Plus Can we return our iPhone 16s due to cancelled Siri?

[barkomatic]

Apple has taken down mention of improved Siri and pulled ads so I think they will indeed get sued over this. If it can't be fully released on the current hardware at all -- then this could be one of the most serious lawsuits against Apple in recent history.

I personally don't care all that much, but this was a big screw up. They may be able to head some of this off with a really generous upgrade credit for the 17 (ala Samsung)--but that's not typically how Apple deals with problems like this.

 

[netsped]

You can NOT rush and buy the next iPhone until it does what you expect it to do, or don't buy it anyhow and maybe Apple will be forced to deliver something really innovative.

 

[BugeyeSTI]

Like I said, I'm not an attorney. But I think they'll be sued.

What's your point? You do realize anyone can sue anybody for anything, doesn't mean you'll win.

 

[ayephoner]

Apple has taken down mention of improved Siri and pulled ads so I think they will indeed get sued over this. If it can't be fully released on the current hardware at all -- then this could be one of the most serious lawsuits against Apple in recent history.

I personally don't care all that much, but this was a big screw up. They may be able to head some of this off with a really generous upgrade credit for the 17 (ala Samsung)--but that's not typically how Apple deals with problems like this.

Aren't you being quite dramatic and filling in a number of blanks?

They have taken down mentions of improved Siri because they had to push back the release and they probably aren't exactly sure how long. It just isn't working as consistently as they want it and isn't to their standards. I would argue that this is a good thing. They could deliver on their "promises" but it would be with a product that doesn't work correctly about a quarter of the time.

Why would you think it can't be released on the current hardware? I don't think there is anything indicating that hardware shortcomings are the reason for the software not doing what they want.

Why could there be a lawsuit? Did ads or statements from Apple promise this exact feature at an exact point in time? Did they ever tie themselves down to a certain timeline for this?

This thread has a lot of people overreacting to this. In 5 years are you going to look back and care at all about which month improved Siri came out in? Will anyone?

 

[stocklen]

Aren't you being quite dramatic and filling in a number of blanks?

They have taken down mentions of improved Siri because they had to push back the release and they probably aren't exactly sure how long. It just isn't working as consistently as they want it and isn't to their standards. I would argue that this is a good thing. They could deliver on their "promises" but it would be with a product that doesn't work correctly about a quarter of the time.

Why would you think it can't be released on the current hardware? I don't think there is anything indicating that hardware shortcomings are the reason for the software not doing what they want.

Why could there be a lawsuit? Did ads or statements from Apple promise this exact feature at an exact point in time? Did they ever tie themselves down to a certain timeline for this?

This thread has a lot of people overreacting to this. In 5 years are you going to look back and care at all about which month improved Siri came out in? Will anyone?

you are quite right in everything you say.

However, I do think that Apple aren't entirely blameless here with expectation vs reality. 'Ads or Statements' from Apple very specifically trailed these new Siri features back in September when they were marketing their new iPhone16 range. Bella Ramsey's ads turned out to be advertising vapourware which didnt exist at the time and still doesn't exist to this day.
You could certainly argue that Apple 'promised' this feature with the iPhone 16 and although were pretty clear it was coming later there was never the suggestion that it would not be coming until at least the NEXT iPhone in September 2025 and beyond.

I think its fair to say that peoples expectations were set that it was reasonably coming before the iPhone 17 was a thing.

 

[barkomatic]

Aren't you being quite dramatic and filling in a number of blanks?

They have taken down mentions of improved Siri because they had to push back the release and they probably aren't exactly sure how long. It just isn't working as consistently as they want it and isn't to their standards. I would argue that this is a good thing. They could deliver on their "promises" but it would be with a product that doesn't work correctly about a quarter of the time.

Why would you think it can't be released on the current hardware? I don't think there is anything indicating that hardware shortcomings are the reason for the software not doing what they want.

Why could there be a lawsuit? Did ads or statements from Apple promise this exact feature at an exact point in time? Did they ever tie themselves down to a certain timeline for this?

This thread has a lot of people overreacting to this. In 5 years are you going to look back and care at all about which month improved Siri came out in? Will anyone?

I don't care now--much less five years from now. However, there are rumors that the enhanced Siri can't be fully implemented on the current hardware despite implying so in various demos and promotions. In the past, lawsuits have been won against Apple for less. This is all just speculation on all our parts.

 

[RRC]

I don't care now--much less five years from now. However, there are rumors that the enhanced Siri can't be fully implemented on the current hardware despite implying so in various demos and promotions. In the past, lawsuits have been won against Apple for less. This is all just speculation on all our parts.

It will work on the current 16 and 15 Pro models as advertised, the rumours are literally just scare-mongering online aimed towards those that believe everything they read. I mean, it is already functioning on these devices without issue, albeit without the added features that will come later this year.
Software wise it's in Apple's financial interest to offer it to as many devices as possible as it will quite likely get tiered much like Gemini on Android where the better package is subscription based.

 

[Fred Zed]

Old Chinese proverb. Only fools depart with their money based on a promise.

 

[HylianKnight]

I’ll get back to you when I finish in 2027 and I’ll let you know if there’s anything I find.

Y’all remember this gem…

 

[Marswarrior462]

Y’all remember this gem…

View attachment 2493438
View attachment 2493437

Great episode. I love how it satirizes Apple

 

[Marswarrior462]

Because Siri has been delayed, I'm worried that Apple will end up software locking the new Siri upgrades promised back in WWDC last year to the iPhone 17 Pro or newer, especially since the 17 Pro is rumoured to have 12GB of RAM. What if Apple decides, "nope, your iPhone 16 isn't compatible with the personal Siri upgrades, you need an iPhone 17 Pro?" As an iPhone 16 Pro Max owner, I'm really worried about this possibility

 

[TgeekB]

Because Siri has been delayed, I'm worried that Apple will end up software locking the new Siri upgrades promised back in WWDC last year to the iPhone 17 Pro or newer, especially since the 17 Pro is rumoured to have 12GB of RAM. What if Apple decides, "nope, your iPhone 16 isn't compatible with the personal Siri upgrades, you need an iPhone 17 Pro?" As an iPhone 16 Pro Max owner, I'm really worried about this possibility

There is no justification to be worried except that you’re talking yourself into it.

 

[Marswarrior462]

There is no justification to be worried except that you’re talking yourself into it.

I feel like that's totally the thing Apple would do. They have a history of software locking older devices out of features to force upgrades. They did it with Stage Manager, external monitor support and Final Cut Pro in an attempt to force iPad Pro owners to upgrade to M-series iPad Pros, they did it with double tap, neural engine and sleep apnea support on the series 9 to get people to upgrade their watches, and the whole Apple Intelligence category requires devices with 8+ GB of RAM, which I can totally see that they want it to be on device, but they also said that some Apple Intelligence features can run on Private Cloud Compute if they can't run locally, so that ruins the whole argument that you need 8GB of RAM to run Apple Intelligence at all. Also, I won't forget the fact that Apple is still limiting certain photography/video features to the Pro models, like the fact that Apple ProRAW and Apple ProRes are exclusively available on the Pro iPhone models (dating back to the 12 for ProRAW and the 13 for ProRes). I thought that was because of a RAM limitation but the standard iPhone 14s and 15s had 6GB of RAM like previous Pro models, but didn't support Apple ProRAW and ProRes features anyways. Besides, the current Apple Intelligence features that are already out aren't even that good anyways. Now that rumours are saying the iPhone 17 Pro models will get 12GB of RAM, Apple could see this as an opportunity to software lock the personal context enhanced Siri behind the new iPhones in an attempt to force iPhone 16 owners to upgrade so they can make more money

 

[TgeekB]

I feel like that's totally the thing Apple would do. They have a history of software locking older devices out of features to force upgrades. They did it with Stage Manager, external monitor support and Final Cut Pro in an attempt to force iPad Pro owners to upgrade to M-series iPad Pros, they did it with double tap, neural engine and sleep apnea support on the series 9 to get people to upgrade their watches, and the whole Apple Intelligence category requires devices with 8+ GB of RAM, which I can totally see that they want it to be on device, but they also said that some Apple Intelligence features can run on Private Cloud Compute if they can't run locally, so that ruins the whole argument that you need 8GB of RAM to run Apple Intelligence at all. Besides, the current Apple Intelligence features that are already out aren't even that good anyways. Now that rumours are saying the iPhone 17 Pro models will get 12GB of RAM, Apple could see this as an opportunity to software lock the personal context enhanced Siri behind the new iPhones in an attempt to force iPhone 16 owners to upgrade so they can make more money

I certainly can’t speak for Apple nor do I have knowledge of what you brought up but do we have proof they did it “to force upgrades”? Perhaps hardware upgrades were necessary as we know these small devices that could do little more than text, email and take pictures are now mini computers. As technology advances it makes sense hardware improvements are needed. All I know is Apple Intelligence, in its current form, is working on my 16 Pro. That gives me some positive sense of more to come. If “advanced features” need 17 hardware, so be it, but we do not know that as truth. At what point do we just enjoy the device we have without constantly being unhappy?

 

[Marswarrior462]

I certainly can’t speak for Apple nor do I have knowledge of what you brought up but do we have proof they did it “to force upgrades”? Perhaps hardware upgrades were necessary as we know these small devices that could do little more than text, email and take pictures are now mini computers. As technology advances it makes sense hardware improvements are needed. All I know is Apple Intelligence, in its current form, is working on my 16 Pro. That gives me some positive sense of more to come. If “advanced features” need 17 hardware, so be it, but we do not know that as truth. At what point do we just enjoy the device we have without constantly being unhappy?

What do you think would happen if Apple decided that the personal context, onscreen awareness, and in app actions upgrades to Siri required 17 hardware?

 

[ryguyMN]

Part of the reason I didn't upgrade to iPhone 16 (other than iOS 18 supporting my XS) was that I knew Apple Intelligence was going to be half-baked into the phone and we wouldn't see the full rollout until iPhone 17. Now I'm starting to doubt if that will still happen with the 17. Seems like Apple is intending to support iPhone XS on iOS 19, so I may wait another year to upgrade my phone. The 64GB storage size is my biggest limitation I'm running into with the XS.

 

[TgeekB]

What do you think would happen if Apple decided that the personal context, onscreen awareness, and in app actions upgrades to Siri required 17 hardware?

From an end-user standpoint? Well, let’s see, right now with nothing but mere unsubstantiated online commentary it appears the earth is going to stop rotating very soon so that would probably mean it barrels into the sun. 🌞
All kidding aside the same online complainers would continue what they do anyway. Apple would make some announcement that, due to previously unknown obstacles, they are forced to move it to the 17 and above. Some kind of “class action lawsuit” would be talked about and everyone would get $10. For me, I would continue my life as usual.

 

[TgeekB]

Part of the reason I didn't upgrade to iPhone 16 (other than iOS 18 supporting my XS) was that I knew Apple Intelligence was going to be half-baked into the phone and we wouldn't see the full rollout until iPhone 17. Now I'm starting to doubt if that will still happen with the 17. Seems like Apple is intending to support iPhone XS on iOS 19, so I may wait another year to upgrade my phone. The 64GB storage size is my biggest limitation I'm running into with the XS.

And if it does come out as expected you can still purchase a 16. Smart move.

 

[ayephoner]

From an end-user standpoint? Well, let’s see, right now with nothing but mere unsubstantiated online commentary it appears the earth is going to stop rotating very soon so that would probably mean it barrels into the sun. 🌞
All kidding aside the same online complainers would continue what they do anyway. Apple would make some announcement that, due to previously unknown obstacles, they are forced to move it to the 17 and above. Some kind of “class action lawsuit” would be talked about and everyone would get $10. For me, I would continue my life as usual.

Good post.

I have no idea why this matters to anyone, let alone to the point where people are holding off on phone purchases or thinking about returning phones, or more so suing apple.

I didn't pay infinitely close attention, but I'm not even sure why people are so set that this is some sort of huge broken promise. Did apple ever officially set a firm date for the release of fully upgraded siri?

 

[Marswarrior462]

Good post.

I have no idea why this matters to anyone, let alone to the point where people are holding off on phone purchases or thinking about returning phones, or more so suing apple.

I didn't pay infinitely close attention, but I'm not even sure why people are so set that this is some sort of huge broken promise. Did apple ever officially set a firm date for the release of fully upgraded siri?

No they never said when the upgraded Siri would come out. Mark Gurman just predicted 18.4 and everyone else went with it

 

[a-m-k]

What do you mean "cancelled Siri"? Do you have ability to it at all? Are you sure Siri is set up right. Did you try resetting your iPhone? Did you turn on "Listen for 'Hey Siri'. I've never had a problem with 'Hey Siri' unless it unexpectedly got noisy and I wasn't heard when I went to use the app.

Did you do this if this is what you are talking about...
1. Check Siri Settings:

• Go to Settings > Apple Intelligence & Siri > Talk & Type to Siri .
• Ensure "Siri" or "Hey Siri" is turned on.
• If you don't see Apple Intelligence & Siri or Siri & Search in Settings, restart your iPhone .
• If that doesn't appear after the restart, check your VPN settings, as some VPN profiles might not allow the use of Siri .
  

2. Retrain Siri with Your Voice:

• Go to Settings > Apple Intelligence & Siri > Talk & Type to Siri .
• Turn off "Listen for 'Siri'" or "Hey Siri," then turn it back on .
• When the Siri setup screen appears, tap Continue and follow the onscreen instructions .
• Say each command that you see on your screen .
• Tap Done .
  

3. Other Troubleshooting Steps:

• Restart your iPhone: A simple restart can often resolve temporary glitches.
  
  
• Check for Software Updates: Ensure your iPhone is running the latest version of iOS.
  
  
• Check for Content & Privacy Restrictions: Go to Settings > Screen Time > Content & Privacy Restrictions and ensure that Siri is allowed.
  
  
• Contact Apple Support: If none of the above steps work, contact Apple Support for further assistance.
  

 

[klowy79]

I hope the poster sees this. You have 30 days to return any apple product for a full refund!

 

[TgeekB]

I hope the poster sees this. You have 30 days to return any apple product for a full refund!

They should return it so someone who deserves it can purchase it.

 

[ddhhddhh2]

The most obvious issue here is that if this kind of blatantly false, fabricated, and exaggerated advertisement came from anyone other than Apple, they would have already been bombarded to the point of shutting down their fan pages, holding press conferences, or issuing media statements to apologize. But because it’s Apple—it’s Apple—people are willing to tolerate it. Some even go as far as to believe that the ones who are upset about it are the ones with the problem.

 

[RRC]

"The most obvious issue here is that if this kind of blatantly false, fabricated, and exaggerated advertisment"

The most obvious issue here is people not knowing the facts before spouting their own personal agenda or beliefs... Apple did not give a date, it is coming albeit with a delay as has been mentioned numerous times throughout this post.
And shutting down their fan pages? Where is an example of this ever happening with any other company?