Cannot delete files off of my external hard drive?

Discussion in 'Mac Basics and Help' started by sinsenest, Mar 11, 2017.

  1. sinsenest macrumors newbie

    May 9, 2013
    Computer Information: MacBook Pro/ macOS Sierra Version 10.12

    I have a Seagate Backup Plus Drive and it would not let me delete any files off of it. I get the following error, "The operation can’t be completed because backup items can’t be modified." I check on the "Get info" for this hard drive and under "Sharing & Permissions" there are three "Names" listed: "USER (Me)" (with "Privilege" of "Read & Write"), "staff" (with "Privilege" of "Read & Write") and "everyone" (with "Privilege" of "Read only"). With that said, I should have the capability to erase files on this hard drive, but it's not letting me do it? How can I get this to work? All help is greatly appreciated.
  2. Fishrrman macrumors G5


    Feb 20, 2009
    1. Mount the external on the desktop (just the icon, don't open it)
    2. Type "command-i" (eye) to bring up the get info box
    3. Go to "sharing and permissions" (click disclosure arrow if you can't see them)
    4. Click the lock icon and enter your password
    5. Put a check into the box "ignore ownership on this volume"
    6. Close the get info box.

    Any better?

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