@dave006 I went to set up things again. It had AT&T set as activating. I clicked it and then confirmed my address. It seems to have been activated and is fully working now. Woohoo! Will have to test the watch when I'm away from my phone.
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Cannot set up cellular on Series 3: Says AT&T not supported
- Thread starter NJRonbo
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great to hear... please test if you can send regular SMS when away from phone. For iMessage you may need to sign out of your iMessage account and back in on your phone for it to work when not tethered.
All the reps have talked about a $10 plan, because I don't have an unlimited data plan. It's that they say my 30GB mobile share with roll over is not compatible. They won't do the $10 Unlimited Wearable Plan becauseI have the wrong rate plan.
I am on a 10G mobile share plan, they added the unlimited wearables plan to my account.
Yes! For sure when the iPhone is still on and out of range.
However a call from the unlinked mobile no iMessage etc to my iPhone/watch GOES STRAIGHT TO VOICE MAIL EVERYTIME! And yes I do get the missed call update when I look for it on my watch. The iPhone is still live.
How do I fix this?
Never heard of or encountered this problem yet... just goes to show there are so many issues with the service right now. So many that they dont have a fix for a lot of them. I really do think this is why they are giving the first three months free.
Anyone else have the HD Voice problem? I don’t know how to get around it. I thought about returning the watch & ordering straight from AT&T but that doesn’t guarantee they can fix the problem.
Go to your iPhone Setting > Phone > Wi-Fi Calling it should be on and the option to Update your emergency address. Click on Update Emergency Address.
Dave
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It at least provides a ray of hope that it is still possible, just need someone that has a clue.
Dave
Current rep now agrees I should be able to keep my current data plan. She's having me try activating again. She added my line for my wearable and just waiting for phone to go through the steps.
I have done that already, several times.
It doesn’t work when I try on the set up cellular > NumberSync > verify address
And, how do I get rid of all the NumberSync devices in the phone under WiFi calling > update emergency address > change NumberSync address?
Lots of posted but again for your specific Mobile Share plan the $10 Plan for you should say something Mobile share access fee or something similar.
General note to all: If any rep tells you that you need a new SIM for you Apple Watch Series 3 (GPS & LTE), just say Thank you and try again with another rep. You can't use a physical SIM.
Dave
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Great for you! Again Thanks for posting when it actually works. Go play and check back please.
Dave
FWIW, I had WiFi calling turned off. Of course I had the Office of the President connect me with a senior support technician (Lauren). She was awesome!
Is it 6 digits? It is for the device that just accessed iCloud and needs to be confirmed I would hazard to guess.
Dave
Here's hoping all issues are ironed out before I upgrade to the iPhone X (if I'm lucky enough to get one). Looking forward to trying out a run in the morning without my iPhone.
That's is very odd since that is a required pre-req so that should have been called out like HD Voice is in the setup.
Dave
She entered $10 unlimited wearable plan, and it doesn't say anything about Mobile Share Access Fee. She says the error is saying we've exceeded our allow number of devices. So I'm asking her if we now have multiple parked lines, since the last time we added device #11 a few months ago we were told we could go up to 15 lines.I'm still on the phone after 3 hours.
OK, let's start by turning off Wi-Fi calling on your iPhone and restarting. Go back to settings and enable Wi-Fi calling again, something is very wrong here but I know that you are living it.
Dave
Yea paused at your mention of 11 but I thought that 30 GB plans and above had the 15 device cap. I can check on my side.
Dave
I wanted to show you what I was referring to about the devices under change NumberSync address
You are going to need to go through NumberSync again. It appears that it did not complete. Just confirming that you never received an email or text with something like "Welcome to NumberSync..."
Dave
She says that she has my number set up for the IMEI and EID on the $10 unlimited wearable plan. She found three parked numbers on the account, and removed 2 of them, and used the 3rd one for my watch. I asked if she could remove them all, and start over.
PS: She said my error may indicate that I've exceeded the number of devices allowed on my account, but I have 11 and was approved for 15 last time. What else could the EAPS360003 error indicate?
Also, I already have an access ID for my number already, and it lets me log into the number sync screen in the setup process. But then it returns the error above.
Once the number sync login screen did change and show a brief flash of a screen that looked like it was going to show my data plan or something, with a flash of green color, but then the error screen replaced it after a half second.
They had me sign out and let them reset the password and sign back in, just in case. But do i need to delete that access ID completely and create a new one? They have me on hold again.
PS: She said my error may indicate that I've exceeded the number of devices allowed on my account, but I have 11 and was approved for 15 last time. What else could the EAPS360003 error indicate?
Also, I already have an access ID for my number already, and it lets me log into the number sync screen in the setup process. But then it returns the error above.
Once the number sync login screen did change and show a brief flash of a screen that looked like it was going to show my data plan or something, with a flash of green color, but then the error screen replaced it after a half second.
They had me sign out and let them reset the password and sign back in, just in case. But do i need to delete that access ID completely and create a new one? They have me on hold again.
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