In the case of the LTE watch there is no SIM but an eSIM (embedded SIM). The ICCID is generated and stored in the eSIM as part of the cellular activation process. In the old days a SIM is physical little card with a chip. The ICCID is a preprinted number that is unique on the face of the SIM. So by now most people just equate SIM & ICCID.
You should be added as an authorized user just in case you are challenged at a retail location.
Do you have your own Access ID or just a User Id? I would suggest that you swing by this link and create an ID specifically for completing the NumberSync during activation. Please note that you need to use your iPhone phone number and the last 4 digits of your iPhone's IMEI. If it says your iPhone is already assigned to another Access ID, use the second link to find the Access that owns your iPhone. Use the links in the gray box on the left.
Link:
https://www.att.com/my/#/welcome?or...ughAction.myworld?actionType?ManageNumberSync
Link 2
https://www.att.com/olam/passthroughAction.myworld?actionType=ManageNumberSync:
As to when to jump into the pool to see if you are lucky, that's your call but why wait.
Dave
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Did you verify by logging in to myAT&T and seeing your iPhone listed first in the Devices because this error does not appear to agree.
I am trying to use terms that most reps know or hear in the course of their day to day job. The term "Park" dates back quite a ways but is the best term that I have found that works. You could always ask the rep to create "a new line with the appreciate Wearable plan based on the device information that is $10, here are the EID and IMEI numbers from the wearable device to be assigned to the new line".
Well we should not have to do any if the crazy hoops that we have been doing since Friday, cellular action should have just worked the first time. However, we have not been that lucky and most customers don't want to wait some random number of days for a fix that may never happen because the rep is just making stuff up to get you off the phone. If you look through the Thread we have had some crazy random things break the Workflow process. The best ones are the stories that the fix will on Monday, Tuesday and the latest was a claim that all would be good by 9/29 or just wait until your new iPhone arrives late in October while just pay the $10 for a watch you can't use.
Dave