Resolved Can't log in after update.

Discussion in 'Mac mini' started by Justinb51, Oct 28, 2016.

  1. Justinb51 macrumors 6502

    Justinb51

    Joined:
    Apr 9, 2010
    Location:
    Indianapolis, IN
    #1
    Okay. So I had to change my iCloud password the other day and I went ahead and logged in to all me devices and my Mac mini (then I shut the screen off and went to work). I came home yesterday to get on my mac and noticed that it still had not verified the new password in setting, just had the spinner. Had to force close, tried again, it wouldn't take the new password. So I changed it again this time right there on the mac. Got it all changed and logged in.

    Restarted my mac, during the restart it said that it was installing/updating software (but didn't say what).

    After it updated I tried to log in and I kept getting these keychain messages that would not take my password, new or old, and wouldn't let me log in. Tried a couple times, hard restarting the computer, same messages.

    I then restarted the computer, booted it up hitting command r and then used time machine to restore back a couple days. After it finished I tried to log in, no luck, same messages.

    Can anyone help me figure this out? Please?

    Picture attached of problem.
     

    Attached Files:

  2. Justinb51 thread starter macrumors 6502

    Justinb51

    Joined:
    Apr 9, 2010
    Location:
    Indianapolis, IN
    #3
  3. rshrugged macrumors 6502a

    Joined:
    Oct 11, 2015
    #4
    My mistake; you were clear, I got lost:oops:.

    See if any of this will help -- https://support.apple.com/en-us/HT202860
     
  4. Justinb51 thread starter macrumors 6502

    Justinb51

    Joined:
    Apr 9, 2010
    Location:
    Indianapolis, IN
    #5
  5. LumbermanSVO macrumors 65816

    Joined:
    Mar 15, 2007
    Location:
    Denton, TX
    #6
    I had the same issue, it took a phone call to Apple, a VERY helpful person and a full day to resolve it. I don't remember the exact steps, but I'm going to PM you an email address and case ID number so you can get ahold of the person who helped me.
     
  6. Justinb51 thread starter macrumors 6502

    Justinb51

    Joined:
    Apr 9, 2010
    Location:
    Indianapolis, IN
    #7
    Thank you!!
     
  7. Justinb51 thread starter macrumors 6502

    Justinb51

    Joined:
    Apr 9, 2010
    Location:
    Indianapolis, IN
    #8
  8. rshrugged macrumors 6502a

    Joined:
    Oct 11, 2015
    #9
    You're welcome. Glad you got things sorted. :)
     

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