I was on hold for 55 mins. Be patient.
Did you do the upgrade program of pay for phone in full? Was it a low level rep or a supervisor?For everyone's information, my rep just changed the shipping address for me and it's now updated on apples site.
Outright. Standard customer service non supervisory.Did you do the upgrade program of pay for phone in full? Was it a low level rep or a supervisor?
and you changed it from the account holders address to yours? Did you need to prove that you were an authorized user on the account?Outright. Standard customer service non supervisory.
1(800) MYAPPLEWhat's number and how you guys get through?
1:12 min in. Still waiting. The bad part is they are playing the same two songs over and over.
Edit that. They just picked up and changed my address no problem.
Ha. I feel your pain.its 1159 and 59 seconds. hey hey
I waited till my said processingCan Apple Support update the shipping address even though the status is still "We've received your order?"
I waited till my said processing
It took over a hour for most of us. Hold steady.Been on hold for 21 minutes. Still waiting.
I doubt it will update automaticallySo I am in the same boat. My ATT address wasn't updated. I just moved so my apple info was correct but it pulled in my wrong address for shipping. I updated it this morning with ATT do I Now need to call apple and get this changed or will it update automatically? I have been on hold for over an hour now
Damn! Im at 43:00. I need to get off the phone in the next 45 minutes thoughSheesh, still on hold. 1:32 so far!