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What did you guys say to the automated service to get put on hold? When I said I wanted to update my shipping info, they said they couldn't take my call because of expectedly high volume...
 
1:12 min in. Still waiting. The bad part is they are playing the same two songs over and over.

Edit that. They just picked up and changed my address no problem.
 
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Can Apple Support update the shipping address even though the status is still "We've received your order?"
 
they changed mine. Was expecting the specialist to not want to do it, or have a ton of questions. She immediately asked for my address/info and made the change. Took 2 minutes total when I actually talked to a specialist. Super easy
 
I was able to change shipping for the case, however because the phone is tied to ATT, it says shipping has to be to the billing address. (I wanted to change to my office) Does anyone know if Apple will bypass this ATT rule and ship to another address?
 
My order status finally went to Processing items and pending charge on my credit card. Confirmed per above, got this error message when I tried to changed shipping address...

Attention
According to the policy of your wireless service provider, the iPhone in this order can only be shipped to your current wireless billing address. Other items can be shipped to different addresses.

I've been on hold for 1:04...
 
So I am in the same boat. My ATT address wasn't updated. I just moved so my apple info was correct but it pulled in my wrong address for shipping. I updated it this morning with ATT do I Now need to call apple and get this changed or will it update automatically? I have been on hold for over an hour now
 
So I am in the same boat. My ATT address wasn't updated. I just moved so my apple info was correct but it pulled in my wrong address for shipping. I updated it this morning with ATT do I Now need to call apple and get this changed or will it update automatically? I have been on hold for over an hour now
I doubt it will update automatically
 
I am 1:09... ha ha. I have another 1:15 I can be on hold. I also want to see if they can add AppleCare+ to the order but to another card, but I didn't want to try to mess things up while ordering this morning.
 
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