iPhone XS Max Choppy video playback on iPhone XS and XS Max.

Discussion in 'iPhone' started by ValO, Sep 22, 2018.

  1. JarvisMeier macrumors member

    Joined:
    Aug 10, 2009
    #626
    Same problem.
     
  2. JarvisMeier macrumors member

    Joined:
    Aug 10, 2009
    #627
    Stuttering seems corrected in latest 12.1.2 beta. I treat he’s the entire first episode on altered carbon with Dolby vision and had zero stutter.
     
  3. blesio macrumors regular

    Joined:
    Jun 9, 2011
    #628
    Still there in Infuse. I’m selling the phone. Can’t return it, already have a buyer. I’m not so sure that my next phone will be an apple product.
     
  4. cub4bearin macrumors regular

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    Mar 20, 2009
    #629
    lol thanks for letting us know
     
  5. richard371 macrumors 68020

    Joined:
    Feb 1, 2008
    #630
    Thanks for the update. Please keep us posted if you think its truly fixed. As far as those people swapping out, returning, and selling your phones you might want to hold off a bit.

     
  6. JarvisMeier macrumors member

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    Aug 10, 2009
    #631
    Im noticing it in Infuse as well. As this is the first beta I’m sure more optimizations are on the way.
     
  7. richard371 macrumors 68020

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    Feb 1, 2008
    #632
    Your noticing stuttering or smoothness in infuse?
     
  8. JarvisMeier macrumors member

    Joined:
    Aug 10, 2009
    #633
    I want to say stutter. It’s not like your typical TV judder... the closest I can describe it is a slow down. Like when TVs first came out with motion interpolation and you get these random slow downs.



    Here’s a good test video. Lots of nice slow panning scenes.


    The slow downs only seem to happen with HDR videos. Dolby vision and SDR seem ok.
     
  9. seaw macrumors member

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    Jun 15, 2012
  10. ElBerserko macrumors member

    Joined:
    Jun 30, 2007
    #635
    iTunes movies are still very choppy (unwatchable in my opinion) on my XS with the just released 12.1.2.
     
  11. JarvisMeier macrumors member

    Joined:
    Aug 10, 2009
    #636
    12.1.2 final is a 16C build where the current beta is 16D. The 12.1.2 final was rushed for eSIM fixes. Current beta is expected to be pushed to 12.1.3 beta
     
  12. JarvisMeier macrumors member

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    Aug 10, 2009
    #637
    No change in latest 12.1.3 beta.
     
  13. seaw macrumors member

    Joined:
    Jun 15, 2012
    #638
    My guess is, the fix comes with the next iPhone!!!
     
  14. Jweir2022 macrumors newbie

    Jweir2022

    Joined:
    Dec 21, 2018
    #639
    --- Post Merged, Dec 21, 2018 ---
    Turning off “True Tone” removed the stutter for me. Not exactly the fix I was looking for as I find the display a little to far on the cool/blue side.

    My wife now has my iPhone X after I “upgraded” and that is absolutely fine.

    I have had multiple chats with apple support and they just don’t get it.

    Surely someone at Apple knows about this?!

    Crazy.
     
  15. I7guy macrumors P6

    I7guy

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    Gotta be in it to win it
    #640
    Latest 12.1.3 beta video played well in safari and YouTube.
     
  16. richard371 macrumors 68020

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    Feb 1, 2008
    #641
    Can others confirm turning off True Tone foxes this?
     
  17. bluer101 macrumors regular

    Joined:
    Jun 22, 2010
    #642
    I have True Tone off since day one and it does not fix it. Now if I turn off auto brightness it fixes 99% of it.
     
  18. JarvisMeier macrumors member

    Joined:
    Aug 10, 2009
    #643
    It seemed to have fixed the issue with SDR videos but HDR based 24fps videos still have slight judder.
     
  19. I7guy macrumors P6

    I7guy

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    #644
    That video above was an hdr video and it played fine on my max.
     
  20. arjun_assi macrumors member

    arjun_assi

    Joined:
    Oct 31, 2018
    #645
    So after a lot a cribbing at the Apple store in Singapore ( I was there on a vacation), I managed to get a replacement for my max. And as expected the new device had the same stutter. I am damn sure now that this is a widespread issue and it is just that people have not yet experienced it on their devices or are ignoring it......
     
  21. cub4bearin macrumors regular

    Joined:
    Mar 20, 2009
    #646
    Yup I’m totally ignoring this.
     
  22. Jweir2022 macrumors newbie

    Jweir2022

    Joined:
    Dec 21, 2018
    #647
    Yeh so I was a little 2 quick to jump and think that true tone off sorted it on my device.

    Its so frustrating, even watching old episodes of DS9 using the Netflix app on my phone, frame rate drops are terrible. I've noticed it on Youtube and Prime Video as well. It may sound extreme but I may have to switch to Android. My phone is my primary media consumption device.

    Ive installed the IOS 12.1.3 public beta.

    No change.
     
  23. I7guy, Dec 28, 2018
    Last edited: Dec 28, 2018

    I7guy macrumors P6

    I7guy

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    Nov 30, 2013
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    #648
    Ds9 is deep space 9? I’ll try it and report back.

    Edit: letterbox format but no dropped frames.
     
  24. seaw macrumors member

    Joined:
    Jun 15, 2012
    #649
    So. Bought an X now. Everything works well. I have to say though, that HDR content tends to flicker a little more than regular content, might also just imagine it?! Maybe also the OLED screen looks a little different compared to my 6s LCD.
    But none of the bad choppiness that I experienced on my XS.
     
  25. Jweir2022 macrumors newbie

    Jweir2022

    Joined:
    Dec 21, 2018
    #650
    Thought i would try Apple telephone support. There is nothing else they can try over the phone/ chat i would need to send it in for repair.

    Explained this isn't an isolated issue, that its all over the forums.

    Like hitting my head off a brick wall.
     

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