Are there really people dumb enough to believe advertising?
Can you imagine his daughter dropped a white Verizon iphone?
Can you imagine his daughter dropped a white Verizon iphone?
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Class Action Lawsuit Filed Over iPhone 4 Glass Breakage
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Found the quote I was looking for from SquareTrade:
http://www.squaretrade.com/pages/iphone4-glass-study
http://www.squaretrade.com/pages/iphone4-glass-study
Due to the "misleading statements" by apple I assumed it was ok to use it for a baseball in a friendly pick up game. You can imagine my surprise when I pitched it and it was shattered into pieces. By the first hit no less!!!
Needless to say I am currently suing apple over this. What kind of affect do you thing this guys lawsuit will have on mine?
Needless to say I am currently suing apple over this. What kind of affect do you thing this guys lawsuit will have on mine?
The screen on the iPhone 4 has been proven to be less resistant to impact compared to the iPhone 3GS. So, what exactly is the relevance of the fact that this glass is used in trains and helicopter?
I think the only purpose of this is to imply to people that the iPhone 4's screen is more impact resistant than previous models. And this would be misleading because it's untrue.
Look, I don't think this guy will win the lawsuit and I'm not really supportive of it. But I also think this particular piece of advertising is misleading.
Did I buy my iPhone based on the glass? No! After listening to Jobs boast about the new glass and it's incredible properties and building hope that they've "done it again" and solved this problem, was I really disappointed to see the back of my iPhone all scratched up before I could even get a screen protector delivered? Yes! Was I disappointed to see the studies demonstrating how my new glass-sandwiched device is in fact easier to shatter compared to my old 3GS? Yes!
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I have to amend my explanation of the German legal system:
If you sue for 20,000.- and lose, you pay around 4,500.- for your lawyer, the court and the opposing lawyer. If you sue for 20,000,000.- ( 2,000,- for 10,000.- people of a "class") you risk approx. 550,000.- of your money! If you share that risk with the 9,999 other plaintiffs, fine. If you were to sue on your own, you have to pay approx. 180,000.- to the court - IN ADVANCE!
k2k koos said:soo true indeed, there's stupendous stuff in the EU, but never, NEVER has anyone been able to sue for drying a pet in a microwave or tumble dryer, and then sue the manufacturer because it didn't state in the manual that your pet might be at risk.. There should be a lawsuit against the idiots that even bring such cases to court, no matter what country!
Now if you'll excuse me, I'm going to see what I can break in the house that's worth starting a lawsuit over.
I have to amend my explanation of the German legal system:
If you sue for 20,000.- and lose, you pay around 4,500.- for your lawyer, the court and the opposing lawyer. If you sue for 20,000,000.- ( 2,000,- for 10,000.- people of a "class") you risk approx. 550,000.- of your money! If you share that risk with the 9,999 other plaintiffs, fine. If you were to sue on your own, you have to pay approx. 180,000.- to the court - IN ADVANCE!
Harder and stiffer does not equal less prone to breaking. Think of a diamond... one of the hardest materials known to man. Hit it with a hammer and it'll be destroyed. The qualities of the glass might actually make it more prone to breaking since it can't flex to absorb the shock.
That said, my fricken cat has knocked my IP4 off the counter onto wood floors at least 3 times (with the free speck rubber case) and I have sustained no damage.
Thanks for the laugh! I can indeed imagine your surprise.
I'm one of the few people it seems who actually chose not to buy the iPhone 4 because of the glass back and antenna issue. It's almost like people forget you don't have to buy a product just because Apple pushes it out the door!
What a bunch of Apple fanboys!
How would YOU feel if your expensive iPhone broke so easily?
Chances are this customer got NOWHERE trying to deal with Apple.
We're talking about a multi-billion dollar company here.
Of course all you guys NEVER have a problem with Apple customer service.
I'm just amazed that not one person here can feel this guy's pain.
How would YOU feel if your expensive iPhone broke so easily?
Chances are this customer got NOWHERE trying to deal with Apple.
We're talking about a multi-billion dollar company here.
Of course all you guys NEVER have a problem with Apple customer service.
I'm just amazed that not one person here can feel this guy's pain.
I agree with you completely. You have to know when advertising that people drop their phones. Yes of course it's your own fault, but it happens. If the phone is more prone to breakage in drops, then don't advertise it as that tough. If you do, then specifically say "only 10000 stronger when it comes to scratches...not breaking"
User error or design error?
So basically Im going to sue McDonald's because I choked on one of their straws when I was slurping up my coke. Damn those straws they should have told me the risk before using them right. Maybe if they had made them with more of a rough finish like griptape on the end, you know, not all smooth-like....
There's a difference between "user-error" and "design error". My Iphone 4 does not suffer from this problem and neither do I. If you want grip on your phone because your too much of a idiot and need someone to tell you how to hold one(or use your straw), then you lack the mental capacity to even have one in the first place.
So basically Im going to sue McDonald's because I choked on one of their straws when I was slurping up my coke. Damn those straws they should have told me the risk before using them right. Maybe if they had made them with more of a rough finish like griptape on the end, you know, not all smooth-like....
There's a difference between "user-error" and "design error". My Iphone 4 does not suffer from this problem and neither do I. If you want grip on your phone because your too much of a idiot and need someone to tell you how to hold one(or use your straw), then you lack the mental capacity to even have one in the first place.
I don't see the relationship. High speed trains aren't subject to 5ft falls.
Also, glass breaks in a train wreck
Blind faith? The people defending Apple are people who understand physics, either due to a degree, or because they've been paying attention in life. It is far from blind. Few, if anyone, is defending Apple "because they are Apple".
For example, you don't understand the nature of high speed trains and helicopters. In both cases, they do indeed see a large amount of debris that hits the windshield at a good speed. But the concern is NOT whether the windshield shatters. They could use plastic if they didn't want it to shatter. The issue is how HARD the surface is, i.e. scratch resistant. Sand, dust, and even small rocks aren't going to crack it, but they WILL create hundreds of thousands of tiny scratches, making the visibility of the windshield slowly degrade in quality. So they use something that may shatter easier, but will not scratch.
On the other hand, small aircraft (C-150, C-172, etc etc) do not see a lot of small debris hit the windshield, at least not as much as the other two vehicles. In this case they use plexiglass because it is less brittle. It may scratch easier(not as hard), but that isn't as much of a problem.
So call me a fan boy if it makes you feel better. Personally, I feel better being intelligent and knowledgeable
Ok so it says stronger, i was on my iphone and couldn't be bothered opening more windows to cite the exact words... but the principal in their description still stands.... I do not care if lawyers argue the definitions, its what is implied in their words not the words themselves...!
Lawyers argue that guilty people are innocent all the time to win a case so defining something to make a point doesnt make it true!!!
You are effectively arguing that because the Earth is of a larger mass then no wonder the glass smashes!!! We could argue about this point for hours on end, the reason i mentioned this was due to some idiotic post about helicopters falling from the sky!!
I remember when these forums used to have a bunch of people talking sense now its just inane rants and idiotic responses! People calling people Trolls and Fanboys!
Apple has clearly demonstrated that they feel that criticism in their design of the iPhone 4 is unjustified and that the device doe not have any design flaws... It a great phone but its certainly not perfect, and there ARE design flaws, just because all you people with blind faith in Apple decide to ignore it doesn't mean its not there.
I look forward to seeing how the Verizon phone survives under close scrutiny, then we will see if the small adjustments to the design of the phone are actually of major impact.
If a class action suit is enough to shake apple into some action or explanation then that is great, i doubt the guy is wanting millions of dollars of compensation but most likely just to prove a point.
The difference is that McDonald's never featured a paragraph on their website touting their amazing straws that are 50 times safer and 60 times less-chokeable than standard straws. Damn, get real.
Who cares? Really. Plastic phones are dropped and shattered at the same height all of the time. Where is the evidence this is a widespread problem? "Studies" done by two companies that sell warranties for the glass? Wow! There is a reliable source. I dropped a blackberry from 3 feet, the back popped off and cracked, the screen cracked and the thing got a ton of scratches. I never actually thought to sue them.
Apple claims the glass is stronger than plastic, it is and will be easily proved in court. No where do they come close to implying you should have your kids bouncing it off the concrete...
How many plastic smart phones do you think will have a higher customer satisfaction rating than the iPhone 4?
What a bunch of Apple fanboys!
How would YOU feel if your expensive iPhone broke so easily?
Chances are this customer got NOWHERE trying to deal with Apple.
We're talking about a multi-billion dollar company here.
Of course all you guys NEVER have a problem with Apple customer service.
I'm just amazed that not one person here can feel this guy's pain.
So you were a witness to this event since you know it will break easily. Please describe to us exactly what happened. I am inclined to believe his daughter got frustrated at angry birds and hurled it at the concrete..
So call me a fan boy if it makes you feel better. Personally, I feel better being intelligent and knowledgeable
Look through my past posts on this forum, i have never called anyone a fanboy and i don't intend on starting now(!), i myself have argued FOR apple in similar situations, like i have said also in the past, i have not had any bad experiences with my iOS devices... so i am not simply moaning due to frustration.. i moan because read so many people on here argue til they are blue in the face simply because they believe apple are untouchable.
And no, i don't have a degree in Physics, but i did ace all my Physics exams in High school... a long time ago now but heck i didn't think they were gonna be testing me on my knowledge on this forum... my point was relevant for the post i was replying to, maybe not 100% correct but "how often do you drop a train"(!!!!!).... my use of my small knowledge of physics was certainly a lot more intelligent than that ignorant and idiotic post!
And yes i do accuse many of the members here of having 'blind faith' due to the fact that Apple never discloses its methods or design processes (other than what they want us to see) or anything much deeper than the surface product and patents that are in the public domain anyway..... If Apple were to be a little more forthcoming about their products designs (and possible flaws) and their marketing approach then I would not be able to call 'blind faith' but informed faith!!!
But still many on here defend apple to the death much like a football supporter defends their team to the death simply because they are a fan.... Like when Eric Cantona kicked a fan out of anger, Man Utd fans defended him saying he was justified because of what the fan said to him... whereas third parties not so involved with the team or man in question, or even with the sport, just saw his actions as a moment of lunacy!
I am very much involved with apple, due to being a customer for the best part of a decade or longer, so where my stance is not as neutral as could be.. at least i can see both sides of the argument and this time i stand with the lawsuit!
I have yet to see claims of easy breaks from anyone not selling warranties or trying to drum up support for a class action lawsuit.
There are countless posts on this thread and the one over on AI where iPhone 4 users claim to have dropped their phones with no damage at all (not even a scratch).
The advertising is clearly about scratches, not impacts. That's why the word "scratch" is used, and not "impact" or "drop". And anyone with even a rudimentary understanding of physics would get that "stronger" does not necessarily mean "less prone to break", not for a thin sheet of anything.
I detest advertising, and have gone to great lengths to avoid it. (DVRs, iPod instead of radio, etc) So, I agree about getting rid of false advertising. But, I'm also not a complete moron, and have reading comprehension skills. I just can't see filing a lawsuit that would prove I'm an idiot.
So, let's go ahead and hate advertising, but suing someone over user accidents and lack of ability to read....no.
iPhone 4
I have had my iPhone 4 since like September and with a simple case on it there is not a single scratch or crack and I have dropped from at least that high a few times on concrete, tile and carpet. So this guy shouldnt sue apple he should just get a goddamn case
late 2009 Mac mini160GB iPod Classic16GB iPhone 4
I have had my iPhone 4 since like September and with a simple case on it there is not a single scratch or crack and I have dropped from at least that high a few times on concrete, tile and carpet. So this guy shouldnt sue apple he should just get a goddamn case
late 2009 Mac mini160GB iPod Classic16GB iPhone 4This is Great
This is a great thing. My phone, my sisters phone, and a couple of my friends, and everyone the internet seem to be breaking the iPhone 4 from simple drops. Mine was the same sort of three foot drop...I had the iPhone 3G for a long time and dropped it many times without issue. Also at the Apple store they tell you not to use a case because it's so strong...
This is a great thing. My phone, my sisters phone, and a couple of my friends, and everyone the internet seem to be breaking the iPhone 4 from simple drops. Mine was the same sort of three foot drop...I had the iPhone 3G for a long time and dropped it many times without issue. Also at the Apple store they tell you not to use a case because it's so strong...
See my reply a little furhter up here for an explanation.
Hopefully, after reading what I wrote, you'll understand that Apple meant exactly what they said. They said the glass was Harder, and gave to examples where a Hard clear surface is important in the application.
For me, a Harder surface is also more important. I can keep my $600 device from dropping onto concrete easier than I can keep it from getting scratched. There for, to me, Scratch resistance is more important.
That said, I have dropped my device onto concrete 6 times from a height of 3 feet or higher. Never cracked the glass, and never scratched it either. It even slid 4 feet across a parking lot face side down and it didn't scratch. That was amazing, and I'm happy Apple didn't make the front out of plastic, else I wouldn't be able to see through my device any more.