This worked for me today![]()
Can you go into more detail on what worked.
This worked for me today![]()
This rep didn't agree:
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Brittany'
Brittany: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: hi i have some question about upgrading the lines on my account
Brittany: Cool! I will be more than happy to help you get upgraded.
You: question one: if i order iPhone 5 on line 1 and 5 (which are non smartphone right now) then once i get the iphones can i change those iphone to other two lines (which has unlimited data rightnow)?
Brittany: Unfortunately, no. When you upgrade a line with unlimited data, you have to change that option. Even though you are upgrading different lines, when you activate it on the line with unlimited data, it is like you upgraded that line and switched the upgrade dates.
You: What if I upgrade it with the 2 gb option? Then when the phones come, switch them to the unlimited lines and cancel the 2gb plan on the other lines?
Brittany: The only way to keep unlimited data is to purchase a phone at full retail price.
You: So lets take this step by step.
You: What happens if I upgrade the non smart phone lines to the iPhone5 with 2gb data option?
You: I pay $199 each right?
Brittany: Yes.
Brittany: You pay $199 if you are upgrading to the Iphone 5-16GB.
You: Ok, so then I call soon after getting them and tell the agent to please switch the iPhone 5's to the current unlimited data plan.
You: You can't do that?
Brittany: Those lines will then have the 2GB options like you picked.
Brittany: I don't know if you received my last message. I do apologize for that. I stated that the only way to keep unlimited data is to get a phone at full retail price.
You: It was my understanding that because I didn't upgrade those lines (technically) I'd be able to keep unlimited data on those lines.
Brittany: No, I do apologize for this misinformation. The only way to keep unlimited data is to pay full retail price for a phone. I can check your data usage if you would like me to.
My family plan has
one smartphone w/ unlimited data(Mine)
one smartphone w/ 2GB Data(Wife)
and one basic feature phone which is upgrade eligible.
I wanna get iphone 5 using this upgrade transfer and keep the unlimited data and not sure which is best way?
I am thinking of transfer upgrade eligible to my wife's line, activate the iphone5 onto this line, then she goes back to her existing iphone 4s and switch my phone with a new iphone 5.
Any recommendations?
As long as you do not try to use/transfer the upgrade for the ULD line, then yes you can use the upgrade any of the NON ULD lines.
Thank you!
By the way, do I have to get a new sim card when swapping new iphone5 to my unlimited data?
I did not get a clear answer in this thread...
So to get this straight, I have four lines; three have unl data and one is a dumbphone. My unl data line has an upgrade which I transferred to the dumbphone and got the i5. When I get the phone, even if I activate it on my dumbphone line and then transfer it, I will lose the unl on my line?
your unlimited for that line is gone unless you refuse delivery and do not activate.
your unlimited for that line is gone unless you refuse delivery and do not activate.
For me I already have a dumbphone line, so when the iPhone comes in I will look at the box open up the website, go to the dumb phone click change device type in the IMEI of the iphone 5, log out, log back in so that the dumbphone line now shows the iphone and the 2gb data plan, change the iphone back to the dumb phone and then change my UDP line to the iphone 5 log out, then turn on the iphone and activate it, and BAM it works no problem with unlimited Data.
Yep ^^^
SO, I made the mistake of transferring my dads line upgrade (dumb phone) and pre-ordering the iphone5 on my unlimited data line. WELL, I went to verizon.com and went to "activate a device", well when I chose my moms line (dumbphone too, but no upgrade available) it did the usual asking for the MEID number and stuff. THEN, I went to activate it on my dads dumb phone line (mind you, he originally had the upgrade) and it automatically asked me if I want to activate the 32GB Iphone5 that I pre-ordered!!!!!!! Then I clicked on my unlimited line and it was the same as my dad's line!!!!!!!!!! yayyyy. Meaning, once I get the iphone5 I will activate on my dad's dumb phone line, assume it'll make me add 2gb data package. THEN, I'll smoothly transfer that back over to my unlimited line![]()
![]()
Well your situation is different than mine. I transferred the upgrade from my unlimited data line to my dumbphone line and then bought the i5...
Good chance that you might lose your ULD. My understanding is transfer any upgrade from any ULD line will result in the system being tripped to show that the line has been upgraded. If you go from dumb phone to a line that has unlimited data you should be fine until Verizon says so.![]()
What a crock of crap. I guess I'll find out tomorrow.
Thanks for the help.
I've been reading through most of the pages, I just didn't see a question with my kind of situation (if there was one, I overlooked it). Judging by the OP, I would be fine but who knows. I think I'll activate it on the DP and see what happens after that.
This thread has become such a headache to read through.![]()
I just came from a Verizon corporate store and talked to 2 (seemingly) knowledgeable tech support guys. I was trying to get nano sims issued for my 2 ULD lines. They said:
- As a company-wide policy, Verizon stores cannot issue sim cards unless you are buying a phone. They claimed this has been the policy since the rollout of 4G.
-They claimed the sims that ship with the iPhone 5's will already be locked onto that number to prevent fraud.
-They directed me to phone customer service to get sim cards sent out. The tech support guy in customer service was unable to order sims for me because a) the phone isnt out and b) stock issues.
- The Verizon reps in the store said that there would be a high probability of losing ULD if the iPhone 5 is not activated on a dummy line first.
Take it for what its worth. Might be a pain to get the i5's activated on our ULD lines, especially tomorrow if sims have to be sent. I plan to try a different store, and it might be easier with a phone in hand and saying "I want to use this on a different line".
"Touch" meaning activate on the line with the UDP. I preordered through Apple on my UDP (and selected the 2 GB/month option) but as far as I've seen/read I can cancel said preorder and keep the UDP on my line.Your situation has been mentioned/extensively throughout this thread. It's definitely been covered. Once again, touch your subsidy on your Unlimited Plan and get a 4G phone... bye bye Unlimited Plan.