Please return your iPhone 4 if you do not like it. There is no basic human right to own an iPhone. You, as a consumer can make a choice as to what phone you want to buy. Stop crying and buy a blackberry if you what one. Myself, and 99.95% of iPhone 4 owners will enjoy our new phones. It is by far, the best phone that I have ever had. Period.
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Consumer Reports Still Not Recommending iPhone 4
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Please return your iPhone 4 if you do not like it. There is no basic human right to own an iPhone. You, as a consumer can make a choice as to what phone you want to buy. Stop crying and buy a blackberry if you what one. Myself, and 99.95% of iPhone 4 owners will enjoy our new phones. It is by far, the best phone that I have ever had. Period.
Here is the post I first responded to:
"Who doesn't put a case on an iPhone??? I am thinking that a smart person would have already done this. I for one have, even though i haven't had any issues. If you don't like it, then return thier iPhone. I think a free bumper is more than any other company would do. The problem with always giving people greatness is that you set yourself up to eventually fail. Maybe I could listen to them bitch if they were trying or have already made a perfect phone. Until then, they are just winey spoiled brats "
And you're calling me a negative person 🙄
Have a great weekend.
The iPhone is apple's most popular of the four devices. Don't you think 1) its popularity is partially a reason for all the press and 2) because of its popularity, problems that are even present in older are going to be more vulnerable and 3) there is a small probaility that consumer reports is making huge numbers of readers from this?
My opinion is that many people where just waiting through their 30-day trial period for a fix from Apple. So mentioning the 1.7% return rate is meaningless right now. In a few weeks, the return rates will be more relevant.
And the use of the 0.55% Applecare call rate was irrelevant too. Many people are aware of this issue. Many of these same people know Apple is aware of the issue. So why would the customer who is experiencing this issue call Applecare to report it, if they knew Apple was already aware of it and is working on it. What good would it do ? Does anyone really think every customer who has this issue is reporting it to Applecare ? Does anyone really think even 5% of the customers who have the issue are wasting their time calling Applecare about it ? Why would they call ? Apple knew about the issue, they had no fix at the time, and the customer knew Apple was aware of the issue. That's why stating the Applecare data is misleading. It makes it appear like only 0.55% of their customers have this issue. Which is probably very far from the true percentage. If this was an issue that wasn't in the media, or already acknowledged by Apple, then yes, the customer would call Applecare, because most customers would believe their phone is unique and has an issue.
Do you think Apple will show numbers again in a week now that they have made the announcement that every one was holding out for?
I don't think so.
I returned mine Thursday and I wonder if that was even included -- When was the cutoff for that percentage?
notabadname
macrumors 68000
With over 2 million sold, if just a few percent of people are really having a problem and returning their phones, we would see 60,000 phones returned. We would hear about that. No one is stupid enough to really keep the phone if it is really dropping calls all the time on them.
Bet we don't see a lot of people at the Apple Store returning phones. Hmmmm, I wonder why that is? Maybe very few real owners are experiencing any problems? I know I'm not, and I have had it and used it exclusively as my only phone since day one.
Additionally, when is the last time you have seen an iPhone without a skin or case. I bet at least 9 out of 10 people protect their phone anyway. So for them, the issue doesn't exist.
Finally, everyone has the option to return it, at no cost. Unlke most electronics, with "re-stocking" fees, there is zero loss. If you don't like it, just return it. What grounds are there to complain if you choose to keep a returnable product that you feel doesn't work?
Bet we don't see a lot of people at the Apple Store returning phones. Hmmmm, I wonder why that is? Maybe very few real owners are experiencing any problems? I know I'm not, and I have had it and used it exclusively as my only phone since day one.
Additionally, when is the last time you have seen an iPhone without a skin or case. I bet at least 9 out of 10 people protect their phone anyway. So for them, the issue doesn't exist.
Finally, everyone has the option to return it, at no cost. Unlke most electronics, with "re-stocking" fees, there is zero loss. If you don't like it, just return it. What grounds are there to complain if you choose to keep a returnable product that you feel doesn't work?
Full of Win
macrumors 68030
I made app purchases over the last two years under the assumption that apple would sell modern phones that could be used in both hands. If apple would let me sell, as used, the licenses to my app collection - then I would have already be on an android phone.
Yes, it's a great phone when held in the right hand during a call or data use. However, i think it should be a great phone when held in either hand. I know that may be a crazy thought.
So you think more people will return their iPhones now that Apple has said there's no defect and provided hard data to support it?
I don't think so.
If anything, more people would return even their working iP4s if Apple admitted there was a design flaw, triggering the equivalent of a recall.
I think a lot of people use their phones without cases (or skins), I have for 3 years. Maybe not a majority, but a decent percentage... Steve Jobs doesn't use a case for his, neither did either of the two gentleman with him at the press conference today.
I already returned my phone, but I am still complaining because I like the Apple brand and I like the Apple products. What I don't like is:
a). Being told it's not a major issue when it is a major issue for me.
b). People telling me I'm lying, exaggerating, or just a big whiner.
c). I already sold my 3G, so now I'm using a crappy phone until I decide what to do. Sure, maybe I shouldn't have sold my 3G so quickly, but who could have predicted the phone would have actual phone issues? -- many other problems I could deal with.
Do you really think a vast majority of people would come on here and complain if they weren't having an issue or didn't even have the phone? Maybe they would, but I would think at least the majority were telling the truth unless there was a big conspiracy 🙄
I'm reporting you and rhanley for name calling, maybe a week in the box (Time-Out) will let things cool down between you!!! Repent!!!
tkingart
macrumors 6502
Anyone remember the boogers that hold cd/dvd sleeves to magazines? try sticking one of those on the gap. From what I understand, it's whenever that gap is in contact on both sides with skin/finger/hand , at least that's what it said in the consumer reports video.
I can't believe that there isn't a simple solution such as a little clear rubber "stopper" with a thin slit that can be placed into that gap, with a small strips both directions. Then people wouldn't have to cover the iPhone4 up with a bumper case.
I'm the same as many, I don't use cases/covers because I love Apple designs, it seems a shame to cover them up.
I can't believe that there isn't a simple solution such as a little clear rubber "stopper" with a thin slit that can be placed into that gap, with a small strips both directions. Then people wouldn't have to cover the iPhone4 up with a bumper case.
I'm the same as many, I don't use cases/covers because I love Apple designs, it seems a shame to cover them up.
Over ten million 3GS's have been sold, and the return rate was a much higher 6%. I guess 3GS owner were less stupid? And we heard a lot more about that far larger problem?
Really?
If that was name calling, then you haven't been following these forums very closely.
That was playful poking 😉
People have returned defective iP4s for working ones, so it's reasonable to conclude there was a bad batch of iP4s. Did you ever attempt this?
Complainers are always louder than the silent, satisfied users. When there were posts after posts about the cracking 3G, you'd think it was a widespread problem too.
charlituna
macrumors G3
This issue is really not a serious issue. Not to the point of being a tragic design flaw like some are crying. yes it is annoying and sucks but 99% of the victims have ****** reception in general, regardless of the whole bars etc whatnot.
And in such cases the only real fix is to return the phone. Because only ATT can improve their reception quality.
The whole bumper thing is a band aid on a nonexistent boo boo. It's basically being done because folks are so certain that the bumper will fix all. And won't be convinced otherwise. Maybe for a few folks with really sweaty or conductive skin this will be true. but for most it really won't make a huge difference. But the public is insisting so they are going to just do it. And when JoeQP discovers that his reception is still crap and decides to return the phone 60 days into his contract Apple will likely happily take the phone and give him his money back, probably not even charge the restocking fee. But he's liable to get a real CS shock when ATT refuses to waive the ETF since he had more than enough time (in their eyes) to realize the score and return the phone
As for Consumer Reports. They made such a huge deal out of the issue and paraded out their scanty testing sample and questioned methodology. Plus adding in that 'weak reception' note that if they changed their minds now they would look even more idiotic. So of course they won't for anything less than Steve Jobs publicly admitting he is a moron and has no clue what he's doing etc
I exchanged my phone once (I live 2+ hours from the Apple Store) and had the same issue. After that I chose to return it and "wait it out". I was hoping that may have been the statement from Apple, but now I don't know if I want to go through the trouble again of testing another phone. That's a decision I'll have to make soon.
Concerning the forum uproar, I never even came on the forum before this. I have been visiting macrumors for years on a daily basis (I have a ton of apple products), but never came on the forums because their products have been perfect and I've never had an issue. I'm pretty techie, so I don't need to go to forums to troubleshoot issues and such...
It was only after I experienced an issue with my iphone4 that I came onto the forums, and I feel that's the same for many others. I was surprised to see many other people with the same issue, but then more surprised to see all the naysayers. So, you're definitely right about the complainers, but it's at least for a good reason in this case.. at least for me 😉
But there are a lot of people griping about this issue, and maybe some are fakes, but I just don't see people reading these stories on other major news sites, then coming to macrumors (no offense) to gripe about an issue they don't really have, or can only force by holding the phone differently than they do... They are commenting on those sites (gizmodo, consumer reports, cnn, etc..)... But, maybe I'm wrong.. maybe they search out any forum to stir up trouble, I don't know. I just feel like the people that visit this site have probably been a fan of Apple for a while, but I am far from a forum expert 😉.. Maybe there are a lot of trolls out there 🙂
SAD*FACED*CLOWN
macrumors 65816
Just got my iPhone 4 today...and I can vehemently recommend it..I've had all the previous iPhone models and I think without a doubt this is the iPhone everyone has been waiting for..."you go! Hurry up and buy!"
SAD*FACED*CLOWN
macrumors 65816
BlondeBuddhist
macrumors 6502a
THIS
Good Grief. This is uproar of "your holding it wrong" reminds me of how trendy it became to say "**** Bush" Everyone wants a slice, and makes sure to name drop as often as it can. By "not" recommending the iPhone 4, companies are actually driving MORE curiosity into individuals to in fact TRY Apple's device rather than veer away. Why do I say this? Well, to call a product the best of it's kind, then not recommend it is a bit juvenile and unreliable to say the least.
By saying "this is a good start", CR is clearly leaving it's Apple iPhone 4 door open, in hopes of getting to name drop (for relevancy), and continue it's stalking. Bet me $100 that on the white release CR has something to say about the company. Another $100 after September 30th. Then $100 for good measure when Apple sells more than the 3GS (which they WILL). It's a ploy, and a rather pathetic one at that.
When your as dominate as Apple is, it's certainly true that most press is good press. This press conference is proof of that. Continuation of Apple (and in turn record breaking sales) isn't going to "fix" the phone the way you wish (which CR doesn't specify). Why would a company fix something that is making them a killing? If it's not broken don't.. you get it..
Blonde Buddhist
charlituna
macrumors G3
Exactly 3 out of 3 million units is NOT an adequate sample for anything but anecdote. Particularly when they come from the same area at the same time. And then there's the comments from engineers that how they did the tests is unreliable
Add to this the whole one half of one percent and the less than 25k returns. And the total lack of massive issues reported outside of ATT and it's hard to call this a major hardware issue. Because if it was, more folks would have problems and it wouldn't be isolated to just ATT customers
BlondeBuddhist
macrumors 6502a
Good Luck with that "playful poking"
I was suspended a week for saying beamers was acting like an imbecile and looking like one. Didn't actually even say he was one. Just saying.
Blonde Buddhist
