Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Someone needs to set up a poll on this site. Yes and No answer nothing else. Yes I am having signal issues, No, my phone is working fine. Not scientific but it might shed more light onto this.
 
sorry if this has been posted

testinglab.jpg
 
Dilettantes

The staff at CR could loosely be called journalists. They sure as hell are not engineers. As for anything mechanical, they are just a bunch of dilettantes.

Their concept of whether or not a test is scientific is whether the other five journalist/dilettantes in the room agree that the test might be good.

They do not have an anechoic chamber - they probably don't even know what anechoic means. Apple has, what, 17? At a cost of, what, $100 Million? And how many degreed engineers to use them?

I came to the conclusion that Consumer Reports was full of $h!t years ago... when I bought Ford pickup truck against their advice. Because the two previous Toyotas I bought (an '85 and an '89) weren't so great. The Ford pickup I bought has lasted 10 years longer than the Toyotas, and it's got 350K miles on the original engine and transmission, and even the original refrigerant in the air conditioning system. The only difference was that Toyota sent me reams of junk mail telling me to "vote them all fives" after I bought, and Ford only sent me mail stating they were ready to help if there were any problems. They Toyotas croaked. The poorly-rated Ford is still going 14 years later, no thanks to CR's lousy $h!t advice.

Stupid a$$holes at CR apparently voted Toyota "all fives" just like the junk mail told them to. Stupid a$$hole dilettantes, they are apparently susceptible to hype, like junk mail and idiotic bloggers -why?- because they are not scientists. They are journalists. And they are stupid fu*ks trying to be relevant. No offense to real journalists, by the way.
 
Love the iPhone4. Had the antenna issue. Bought a bumper. Problem solved. Phone is great. Yes would be nice if they did a redesign to eliminate the problem and eventually they will.......to repeat what's been said a lot already....it just a phone! BTW, Consumer Reports rates the iPhone4 at the top but does not recommend it???? Yeah whatever. I have found them to be marginally useful when buying stuff like DVD players and TVs. I wonder how many people actually care what they think about smart phones?
 
0.55% iPhone 4 users complained about the phone

1.7% return rate - 1/3 of 3GS

Dropped Calls = < 1 more per 100




THIS IS A NON-ISSUE to 99% of iPhone 4 owners.
 
rhanly has no life. he is only here toannoy the crap out of people. Cyber bully.
People have returned defective iP4s for working ones, so it's reasonable to conclude there was a bad batch of iP4s. Did you ever attempt this?

Complainers are always louder than the silent, satisfied users. When there were posts after posts about the cracking 3G, you'd think it was a widespread problem too.
 
Consumer Reports has a lot to say the obvious minority of people having an issue. So after thinking on this, I can chalk this up as an example of how NOT listening to these clowns has benefited my decisions. I love my iPhone 4. If I followed their recommendation I wouldn't own it.

Steve said hard data many times today. In fact it was the phrase I heard most. I want some hard data in regards to how many people didn't buy an iPhone 4 based upon Consumer Reports advice. After we count the zeros to the right of the decimal and figure out what thousandth of a percent it is, we can petition their abolishment from the newsstand.

Blonde Buddhist
 
it's fantastic for someone to stand up to Apple for once to actually point out flaws.

Too often when reviewers be smitten by the design of Apple products and forgot what is really important sometimes.

GOOD FOR YOU! Consumer Report,

You must be a Consumer Reports employee.
 

At least CR shows you the phone display in its test methodology. Also, Apple has a stake in if you believing them, CR does not. Clicking them does not help them gain revenue, since they don't do ads to stay impartial.

Also, just because a lab looks big and impressive means nothing if those doing the testing have an agenda to save Apple BILLIONS.
 
If it is over a year clearly the 3 gs would have a higher percent complaint/return rate.*

the 3gs was selling continuously throughout said year. so even if folks were complaining or returning it, the total units is changing and thus the rate could still be close to the same.

So he states that there is less than one drop call for every 100 when you compared the 3 gs when it was released to when the iphone 4 when it was released.

Not what he said at all. He said that the iphone 4 drops one more call per 100 than the 3gs. So if, for example, the 3gs dropped an average of 1 call in 100, the 4 drops 2.

And as a friend of mine pointed out. the iphone 4 sales have been so huge compared to the 3gs etc that one has to wonder if that is part of the issue.

As he put it. Take an empty room, said your living room. Put two people at opposite corners. Have them talk at their normal voices. They can likely hear each other fine. Now add two more people talking to each other. It's a little harder to hear. Add two more. Then more, then more, then more. The more people in the room, the harder it is for those two people in the corners to hear.

Thats basically congestion in a cell tower. In some areas, iphone 4 sales may have doubled the iphones in the area. And there were already quite a few 3gs people, and non iphone people in the room.

Algorithm incorrect. What. You are telling me that a company that produces and sells as many phones as apple made a mistake in the algorithm.

According to the information I have seen, Apple didn't write the algorithm. ATT provided it to them. And they never had reason to question it until all this hype. They looked and saw that the numbers were as good as they could or should be. So Apple corrected the issue.

But understand, the bars are not now and have never been about reception. They are about signal strength or basically distance to a tower. They don't read how congested the tower is.

In conclusion steve jobs is losing respect from many.

And just how many people did you survey to come up with that conclusion. ANd was it purely random or did you go to place you know have tons of Apple Haters and merely ask them if the press conference changed their hate.

Seriously your assumption is as bad as Consumer Reports study of 3 iphones to determine that the whole line is totally flawed.
 
My opinion is that many people where just waiting through their 30-day trial period for a fix from Apple. So mentioning the 1.7% return rate is meaningless right now. In a few weeks, the return rates will be more relevant.

And the use of the 0.55% Applecare call rate was irrelevant too. Many people are aware of this issue. Many of these same people know Apple is aware of the issue. So why would the customer who is experiencing this issue call Applecare to report it, if they knew Apple was already aware of it and is working on it. What good would it do ? Does anyone really think every customer who has this issue is reporting it to Applecare ? Does anyone really think even 5% of the customers who have the issue are wasting their time calling Applecare about it ? Why would they call ? Apple knew about the issue, they had no fix at the time, and the customer knew Apple was aware of the issue. That's why stating the Applecare data is misleading. It makes it appear like only 0.55% of their customers have this issue. Which is probably very far from the true percentage. If this was an issue that wasn't in the media, or already acknowledged by Apple, then yes, the customer would call Applecare, because most customers would believe their phone is unique and has an issue.

Apple has said there is no issue. So anyone who didn't call Applecare when they claim their phone does not work is dumb.
 
the 3gs was selling continuously throughout said year. so even if folks were complaining or returning it, the total units is changing and thus the rate could still be close to the same.



Not what he said at all. He said that the iphone 4 drops one more call per 100 than the 3gs. So if, for example, the 3gs dropped an average of 1 call in 100, the 4 drops 2.

And as a friend of mine pointed out. the iphone 4 sales have been so huge compared to the 3gs etc that one has to wonder if that is part of the issue.

As he put it. Take an empty room, said your living room. Put two people at opposite corners. Have them talk at their normal voices. They can likely hear each other fine. Now add two more people talking to each other. It's a little harder to hear. Add two more. Then more, then more, then more. The more people in the room, the harder it is for those two people in the corners to hear.

Thats basically congestion in a cell tower. In some areas, iphone 4 sales may have doubled the iphones in the area. And there were already quite a few 3gs people, and non iphone people in the room.



According to the information I have seen, Apple didn't write the algorithm. ATT provided it to them. And they never had reason to question it until all this hype. They looked and saw that the numbers were as good as they could or should be. So Apple corrected the issue.

But understand, the bars are not now and have never been about reception. They are about signal strength or basically distance to a tower. They don't read how congested the tower is.



And just how many people did you survey to come up with that conclusion. ANd was it purely random or did you go to place you know have tons of Apple Haters and merely ask them if the press conference changed their hate.

Seriously your assumption is as bad as Consumer Reports study of 3 iphones to determine that the whole line is totally flawed.

Good Post
 
Are people so blind as to realise what CR are doing? all publicity is good publicity and they're milking it dry.. if they recommend it.. no more hits.. no more name in the headlines.. so of course they're not gonna recommend it?!

Apples proved that all phones have the same issue.. and the facts are there in relation to dropped calls compared to previous iphones..

If you don't like the new iphone.. stop the moaning and just swap it in already..
Agreed. This is a much bigger goldmine than Giz found with its stolen iP4. And CR does have a history of distorting test results of notable new models to boost subscriptions.
 
sorry if this has been posted

testinglab.jpg

Yeah, why not trust the testing of the manufacturer of a flawed product over the testing of an independent source. With that 100 million lab, how did they miss this flaw during all that high-tech testing ? This flaw was first discovered in less then 24 hours by it's customers. I guess there is no need for the FDA to approve drugs either. We should just trust the opinion and testing of the drug manufacturer.
 
Are people so blind as to realise what CR are doing? all publicity is good publicity and they're milking it dry..

And so is Apple. This "bad press" over a fairly insignificant problem will probably cause more total iPhones to be sold over the long run. Even with Apple's cash, it's hard to buy this much PR attention.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.