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I've subscribed to them for years and always rely on their recommendations, particularly when car shopping.

I'm glad they're sticking to their guns about it. Apple admitted their phone drops more calls than 3GS, and the bumper expiration date of 9/30 is total BS.

What happens on 9/30? Rev B iPhone with a revised antenna design?

I'm glad I returned mine!

I dare you to post your return receipt on here... or a proof of purchase of your iPhone 4 in the first place.
:)
 
Why Apple doesn't just fix the damned iPhone 4. It drops calls, period, any way you look at it, iPhone 4 drops a lot of calls!

Sure Apple is not perfect, neither is iPhone 4.

http://www.engadget.com/2010/07/17/rim-co-ceos-pull-no-punches-responding-to-apples-antenna-statem/

I'm sure glad mine isn't dropping any calls. I would hate to be one of the hundred(s) out of 3million that might actually be dropping calls. Consumer Reports did nothing to prove anything. They would have needed to take this phone out in the wild and use it as a phone for a day and document their results before I would believe anything they have published. The cold hard truth that everyone is ignoring because of such disdain and hatred for Apple, is that out in the real world where the truth counts, this phone is flat out better than every other iPhone on all accounts. I could really care less how my phone works in an isolation chamber, because that's not where I plan on using my phone, and for the past 3 weeks, have not needed to use my phone one either. Bogus testing by Consumer Reports, and foolishness from everyone that believes otherwise.
 
Apple seems to want to be a company that makes tech stuff for non-tech people, but I'll never understand what garners this groupie-like hysteria and unreasonable loyalty beyond all logical bounds. Yes, iPhone was a ground-breaking cool super phone and the same for the iPod touch as a hand-held tech device, but time moves on and Apple isn't the only player out there. If they cannot manage to make a phone that doesn't drop calls just by holding it naturally, all that coolness doesn't do you much good.

Yes, those of us who like the phone are idiots -- is that what you want to hear? Feel better? Now really, I love mine and my wife loves hers. I think all of this is getting blown way out of proportion -- my reception is better everywhere than with my previous iPhone. Apple still can't keep up with demand, so most people feel more like me than you -- not all of them are "fanboys," either. I have used Linux and FreeBSD exclusively for the past 10 years (I recently switched to Imacs at home and work), and I am sick of the fragmentation and incompatibility. Android is and is going to have the same fragmentation issues as Linux. Still the competition is great.
 
consumer reports is looking at a HUGE NIGHTMARE!

consumer reports has a HUGE problem on their hands:

consumer reports must issue non-recommendations for other phones with antennae problems or they face integrity issues
 
Yes, those of us who like the phone are idiots -- is that what you want to hear? Feel better? Now really, I love mine and my wife loves hers. I think all of this is getting blown way out of proportion -- my reception is better everywhere than with my previous iPhone. Apple still can't keep up with demand, so most people feel more like me than you -- not all of them are "fanboys," either. I have used Linux and FreeBSD exclusively for the past 10 years (I recently switched to Imacs at home and work), and I am sick of the fragmentation and incompatibility. Android is and is going to have the same fragmentation issues as Linux. Still the competition is great.

Yeah- I don't know which one is worst...

Trolls who outright hate the Apple/iPhone,

Or the people that own Apple products but have entitlement issues(I love Apple but his "x" is the last straw!)

Both are downright annoying-
 
Consumer Reports did nothing to prove anything. They would have needed to take this phone out in the wild and use it as a phone for a day and document their results before I would believe anything they have published. The cold hard truth that everyone is ignoring because of such disdain and hatred for Apple, is that out in the real world where the truth counts, this phone is flat out better than every other iPhone on all accounts. I could really care less how my phone works in an isolation chamber, because that's not where I plan on using my phone, and for the past 3 weeks, have not needed to use my phone one either. Bogus testing by Consumer Reports, and foolishness from everyone that believes otherwise.
Whoever said that fanboyism was a mental illness should win some sort of "best post of the year" award.

Even *Steve* said that the IP4 consistently has more dropped calls than the 3GS. Is Steve a "hater," too? Are his numbers bogus?

Of course, all Steve told us was that it dropped one more call in a 100 over the 3GS, without the context to allow us to know how much worse it was. If the 3GS drops 1 call in a 100, the IP4's reception is 100% worse. Twice as bad.

If the 3GS drops 2 calls in a 100, the IP4 is only 50% worse. 10 calls in 100, then it's 10% worse. (Although if you are dropping that many calls, you probably should get another phone).

These are Steve's numbers, not CRs.

And the problem with all of the mindless fanboy bashing of CR is that you miss how good, and how balanced, the CR review actually was. (And of course conveniently ignore that this purportedly biased source has *always* rated the iPhone as the best phone, and has - in the past 4-5 years, anyway, always recommended a mac and reported on the fact that it has the highest customer satisfaction rating of all computers.

CR tested the phone and found that, in general, it was the best phone on the market. But they also found a significant drop off in reception when you touched the antenna gap, enough to cause you to drop a call in a weak area. This was replicated on three phones, but didn't show up on a 3GS or a Palm Pre.

So notwithstanding the fact that the IP4 is *generally* the best phone on the market, because the antenna defect will affect some non-trivial number of users, CR decided that they wouldn't recommend the IP4. CR also noted that you could alleviate the problem by using a bumper.

This is completely balanced and reasonable. If you don't have the antenna problem and believe that the IP4 is the best phone on the market - congratulations, CR agrees with you. If you don't mind using a case with your phone, CR agrees that you will have the best phone on the market.

So the CR bashing is really just sort of mindless. CR has found that a certain consumer product has a flaw that will affect some users, so they won't recommend it. It's not like they are saying that you have a flaw.
 
What is all of the fuss about?

Really, this is a non-issue. If you are happy with your iPhone 4, as I am, keep it. If not, return it. Simple.

Why all the fuss? Because Apple sold three million of them and the rest of the mobile world is scared ********. Fanboys? Just because we love our iPhones we are called FanBoys? Fine. But I will keep my phone, and enjoy it all the more knowing how pissed off it makes the rest of the mobile world.

I have been using PDA's in one form or the other since my first psion. I can tell your, the iPhone 4 is the best phone/PDA that I have ever used. And you know what? The greatest thing about living in this wonderful country is we have choice. For those who hate the iPhone 4, please exercise your right to buy what you want, and leave the rest of us happy iPhone users alone to enjoy our phone without your misguided pontifications.
 
Well done to Consumer Reports, as a UK customer who has reluctantly returned his phone due to the Antenna Issue I am glad some companies have the balls to stand up to Apple rather than sit on the fence or defend them so they don't get cut out of the loop.

Apple wouldn't have designed and now given a free bumper to customers if there wasn't a fault here. My iPhone 3GS which I am back to using doesn't have any signal issue's at my house so why did my iPhone 4.

Apple screwed up and have lied in the faces of their customers. I have emailed Apple a detailed report of how my 3GS performs on 3G speeds at my desk at home yet my iPhone 4 doesn't even with the bumper I bought on launch day. Bet I don't get a response. The phone is defect and I hope more companies and now Apple have finally released a proper statement customers will show their feelings by returning their phones like me and not recommending the iPhone 4 until apple release a proper hardware fix.
 
consumer reports can't recommend other phones with death grips

iPhone 4's problem easily solved w/ a covering

other phones' antennae problems can't be solved at all!
 
Whoever said that fanboyism was a mental illness should win some sort of "best post of the year" award.

Even *Steve* said that the IP4 consistently has more dropped calls than the 3GS. Is Steve a "hater," too? Are his numbers bogus?

Of course, all Steve told us was that it dropped one more call in a 100 over the 3GS, without the context to allow us to know how much worse it was. If the 3GS drops 1 call in a 100, the IP4's reception is 100% worse. Twice as bad.

If the 3GS drops 2 calls in a 100, the IP4 is only 50% worse. 10 calls in 100, then it's 10% worse. (Although if you are dropping that many calls, you probably should get another phone).

These are Steve's numbers, not CRs.

And the problem with all of the mindless fanboy bashing of CR is that you miss how good, and how balanced, the CR review actually was. (And of course conveniently ignore that this purportedly biased source has *always* rated the iPhone as the best phone, and has - in the past 4-5 years, anyway, always recommended a mac and reported on the fact that it has the highest customer satisfaction rating of all computers.

CR tested the phone and found that, in general, it was the best phone on the market. But they also found a significant drop off in reception when you touched the antenna gap, enough to cause you to drop a call in a weak area. This was replicated on three phones, but didn't show up on a 3GS or a Palm Pre.

So notwithstanding the fact that the IP4 is *generally* the best phone on the market, because the antenna defect will affect some non-trivial number of users, CR decided that they wouldn't recommend the IP4. CR also noted that you could alleviate the problem by using a bumper.

This is completely balanced and reasonable. If you don't have the antenna problem and believe that the IP4 is the best phone on the market - congratulations, CR agrees with you. If you don't mind using a case with your phone, CR agrees that you will have the best phone on the market.

So the CR bashing is really just sort of mindless. CR has found that a certain consumer product has a flaw that will affect some users, so they won't recommend it. It's not like they are saying that you have a flaw.


Excellent post!
 
People are stupid

What I don't understand is why people continue to ignore the part of his press conference where it shows the same bar dropping problem across multiple types of smart phones. People are being so stupid about ignoring that and aiming their guns at the iPhone. It seems as if people are acting as if no other phone drops calls, and no other service allows for dropped calls. Give me a freaking break. How about consumers stop complaining about a problem that is found on all phones and simply understand that mobile phone technology is still an imperfect, black magic concept where lots of work needs to happen before they even come close to being mostly reliable. Take also a good look at the fact that Apple is still trying to fix a problem that is happening to all other phones while being willing to take a multi-million dollar hit to give all the whiny babies out there a free case. Stop attacking the company as if they make faulty products for a problem that is more apparent with this revision of the phone than the previous model and is (as seen in the press conference) still prevelant in the competitors phones.

I have this mysterious problem on my iPhone 4. But, it has never happened when I hold the phone with my mere pinky down there on "the spot." I have to hold it with a "death grip" in either hand, without my case, for it to happen. But here's the kicker: the damn phone still makes calls when I am gripping it like that. Lastly, don't forget that it is the "i"Phone implying that while the primary function is still as a phone (which still clearly works), it is interactive in so many more ways. Be grateful that a company like Apple is working on this problem and that they clearly care to make it work better, even though it isn't just them that has this problem.

To the self-righteous complainers complaining about this "issue": Get over yourselves.
 
The final decision is still yours to make.

Already made I have returned it and I'm using my 3GS again. It's not like I'm a Android fan here to bash Apple. My first iPhone was the 3GS and I love it hence why I purchased my iPhone 4 on launch day and queued for about 7 hours.

I would love to purchase the iPhone 4 again if Apple revised the hardware which is what they should of announced yesterday in my opinion. Giving free bumpers is just a band aid.
 
Whoever said that fanboyism was a mental illness should win some sort of "best post of the year" award.

Even *Steve* said that the IP4 consistently has more dropped calls than the 3GS. Is Steve a "hater," too? Are his numbers bogus?

Of course, all Steve told us was that it dropped one more call in a 100 over the 3GS, without the context to allow us to know how much worse it was. If the 3GS drops 1 call in a 100, the IP4's reception is 100% worse. Twice as bad.

If the 3GS drops 2 calls in a 100, the IP4 is only 50% worse. 10 calls in 100, then it's 10% worse. (Although if you are dropping that many calls, you probably should get another phone).

These are Steve's numbers, not CRs.

And the problem with all of the mindless fanboy bashing of CR is that you miss how good, and how balanced, the CR review actually was. (And of course conveniently ignore that this purportedly biased source has *always* rated the iPhone as the best phone, and has - in the past 4-5 years, anyway, always recommended a mac and reported on the fact that it has the highest customer satisfaction rating of all computers.

CR tested the phone and found that, in general, it was the best phone on the market. But they also found a significant drop off in reception when you touched the antenna gap, enough to cause you to drop a call in a weak area. This was replicated on three phones, but didn't show up on a 3GS or a Palm Pre.

So notwithstanding the fact that the IP4 is *generally* the best phone on the market, because the antenna defect will affect some non-trivial number of users, CR decided that they wouldn't recommend the IP4. CR also noted that you could alleviate the problem by using a bumper.

This is completely balanced and reasonable. If you don't have the antenna problem and believe that the IP4 is the best phone on the market - congratulations, CR agrees with you. If you don't mind using a case with your phone, CR agrees that you will have the best phone on the market.

So the CR bashing is really just sort of mindless. CR has found that a certain consumer product has a flaw that will affect some users, so they won't recommend it. It's not like they are saying that you have a flaw.

Well written response, Steve said the dropped call rate on the iP4, was worse than on the 3GS but by less than 1 additional dropped call per 100. Agreed that you can really conclude that it could be up by a smaller margin, or that it could be up by a substantial margin. Since AT&T won't allow the actual numbers to be posted, I guess all we can do is speculate. However it makes no sense to rate the iP4 the best smart phone while not being able to actually recommend it. If other phones are suffering from the same antenna attenuation as Steve claims and as seen on YouTube, what makes those phones any different from the iPhone. It just seems like because of the popularity of the iPhone, it's flaws get pointed out more easily while other phones suffering the same fate pass by unnoticed. I just think fanboys on either side of the fence can get out of hand at times. When Engadget was posting issues with the EVO, EVERYONE threw up a stink. However now that it's all about the iPhone everyone has a "See I told you so!" mentality, and it's just so ridiculous.
 
Already made I have returned it and I'm using my 3GS again. It's not like I'm a Android fan here to bash Apple. My first iPhone was the 3GS and I love it hence why I purchased my iPhone 4 on launch day and queued for about 7 hours.

I would love to purchase the iPhone 4 again if Apple revised the hardware which is what they should of announced yesterday in my opinion. Giving free bumpers is just a band aid.

Good move! At least this is honest-

I was already aware of the issue before I bought mine (iPhone 4) and my father in law's. We are lucky enough to have good coverage and we don't have the issues.

My beef with other users is where to draw the line. Does the dog still need to be kicked repeatedly while it's down? This is becoming the Baby Jessica/Elian Gonzales/Clarence Thomas/Anita Hill of 2010.

But of course, I don't expect anything less. Someone will take a spin on this comment and paint their own reality distortion field.

There is a problem, yes. But a farce is a farce.
 
Consumer Reports

go figure, I never listen to consumer reports anyway......grandma's and 50+ yr olds do.

Consumer Reports has had a leaning in politics that is not to my liking. They also has shown that they do not follow the facts when they test many items. They rat Japanese autos ahead of US autos even when the US auto is better. Their handling of the iPhone deal is just like old business for them. Most of the time they appear to be paid off.

You better check your facts about who listens to Consumer Reports. I didn't when I was in the "young" age group that you claim to be in or the grandma's & 50+ yr olds group.
 
Droid X and Droid Incredible also suffers from the Death Grip.

Will CR continue its signal testing with all models now, instead of singling out one specifically?

They were quick to re-evaluate the iPhone 4, without doing their usual & customary due diligence, to compare and evaluate this issue against other devices.

It appears that CR has adopted a defensive position only for the benefit of their reputation/image, but stops short of following through with their newly founded scrutiny.

If you're going to evaluate a phone based upon signal loss due to holding it, make this a standard for all.
 
Will CR continue its signal testing with all models now, instead of singling out one specifically?

They were quick to re-evaluate the iPhone 4, without doing their usual & customary due diligence, to compare and evaluate this issue against other devices.

It appears that CR has adopted a defensive position only for the benefit of their reputation/image, but stops short of following through with their newly founded scrutiny.

If you're going to evaluate a phone based upon signal loss due to holding it, make this a standard for all.
BINGO! I want CR to do the same testing to the leading Android Phones, Blackberry, and on down the line. After it is only fair.
 
Good for Consumer Reports. The bumper is nothing but a band-aid. I don't/didn't need a bumper or a case for my 3GS, 3G, 2G. Why for the iPhone 4?

I agree this is nothing more than a band aid, why should you need a plastic band for such a nice new and improved iphone 4. We don't look to apple to be the same as all the others we look to apple to be different & better. I could hear that type of statement coming from Bill gates, oh just just put a plastic band around it. or some other company. With that said I still stand with apple but they have to pull it together before moving forward.
 
BINGO! I want CR to do the same testing to the leading Android Phones, Blackberry, and on down the line. After it is only fair.

True, publicly exclaiming: "The Emperor has no clothes," while the royalty of all other nations are naked, hardly seems impartial here.
 
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