I live in a place where the signal is week, and I have no problem. I think you should change your comment to, "If you are afraid of largely imaginary problems that effect almost no one, you shouldn't buy an iPhone.
I see no issue with the iP4.
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Consumer Reports Still Not Recommending iPhone 4
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I live in a place where the signal is week, and I have no problem. I think you should change your comment to, "If you are afraid of largely imaginary problems that effect almost no one, you shouldn't buy an iPhone.
I see no issue with the iP4.
Not really. I frankly ignored their initial positive review of the phone. I have never used CR for an electronics purchase. Way too many, more important reviewers out there.
Also, I used to think older people read CR and may be influenced by their iPhone review. Wrong. Most people in heir 40s and 50s get their electronic advice from their kids. Who, dont read CR either. They read these various blogs, use the device and then tell their parents what they think and what they should buy.
So, are all of us who have no problem and get better reception than our old iPhone imagining that we have no problem, or are all the people who don't have an iP4 imagining that we do?
dog, my goodness................ is it to much to ask for some proper grammar from..........?
english is NOT my first language!
and SBTW............ for the rest........... ASS = DONKEY!
arse is /should be arse! EISH!
vuvuzela?
Man CR has gone on and on bragging about iMacs and MacBook Pros for years. They always rate Apple's customer service as first class. They have recommended the previous iPhones in the past. Now that they simply cannot recommend the iP4 and people are saying CR are mistaken and suck. Interesting...
If they did then it needs to be very clear. Because 'bar read out' issues is NOT the same as reception. But both are often referred to as 'signal'
I may be new here but I'm definitely not new to Apple or their products. In fact, I was probably a Apple user while you were still sucking on a pacifier in a crib.Except your beloved Nexus One is one of the worst smartphones when you speak about basics like reception and battery life ...
But yeah, we trust you
The joke is the army of newbies like you who joined the forum in June-July 2010 ....
And last time I checked the only "fight back" by Nokia, Htc and Rim was a completely BS statement about their phones, backed up by NOTHING more than words. At least Apple showed us videos ...
Petty insults aside, what they did on Friday was insulting. CR and other sources claimed that the iPhone 4 suffered severe attenuation, and what do they do? Ignore the core issue. They never answered whether the iPhone 4 has more attenuation problems. Never. That's what the announcement was for, to address what CR and others were saying. Instead they just announced that all phones suffer from attenuation.
Just to paint a clearer picture, that's like a car manufacturer selling a car that is so unsafe that it can kill it's passengers in a 20 MPH collision and then making an announcement that all cars can kill it's passengers during a collision. Well, no duh, but that isn't the issue; and what Apple did on Friday was no different from that.
The car analogy I gave is obviously much more severe than the attenuation problem of iPhone 4. In fact, I'm one of those people that think this problem was blown way out of proportion, but I still also believe that the external antenna design should have never been put into production.
So far you've seen quick responses from those mentioned, give it some time and you'll see more out of them. I guarantee this problem will not go away and Friday just made it worse.
Unbiased? Ha! They handed out recommendations on Toyota products without any data( see previous page). You call that unbiased? If they were objective, they would not recommend Toyota models based on history.
If CR wanted to be unbiased in this situation and objective, they would hold off reevaluating the iPhone 4 recommendation decision until they verified Apple's claim( which a lot of youtube videos support) that it affects a lot of other smartphones when not in the best signal strength area.
But, they didn't do any of that. They can't call themselves unbiased and objective without going back to test other smartphones after Apple's presentation.
dog, my goodness................ is it to much to ask for some proper grammar from..........?
english is NOT my first language!
and SBTW............ for the rest........... ASS = DONKEY!
arse is /should be arse! EISH!
vuvuzela?
Dude, could you please translate your comment? I am not sure what you are trying to say. Are you saying my grammar is bad, or are you upset that I commented on your grammar. If the second, I do not think I have responded to any of your posts.
Exactly. And it would seem that it's only an issue for ATT owners as there are no multiple complaints from outside the US. Perhaps a handful in large metro areas in Europe (I imagine London might have a couple of trouble areas) but that's all.
And this just supports that this is more a carrier issue than some fictitious "major design flaw"
$100 million and with a great antenna, ATT is still screwing up and folks are still blaming it on Apple.
That makes no sense at all. I think you were trying to say that those that called Applecare to say their phones aren't working are stupid? yes.
Well your comment is actually the stupid one. Apple didn't say that some phones could be defective. Sure they can't. It's just part of making electronics. It happens. And yes folks should call Applecare or go to a store.
What they said was that their data just doesn't support the notion that this is an ISSUE (ie a major design F-up). Because if it was, the numbers would be much higher.
Because no one has called into question their testing methods. It passed the FCC etc. And unlike Consumer Reports who was called out less than 6 hours after their big study was published for having faulty testing methods (leaving the issue of the sampling aside), no one has jumped up to say the same for Apple. And given all the hype if there was reason, they would
Because there is no flaw. What is happening is part of the unfortunate side effects of the rules on cell phone tech. All phones have things that decade the signal, be it fingers, building walls, etc. All phones lose reception etc.
Even Consumer Reports said 'areas of weak reception' and nothing about those in good or great reception. Implying that whatever is happening is a total non issue for the latter folks
Not the bad press, but rather the response. Because the presence of the 'bad press' will lead to many sources posting the news story that Apple responded to them etc. If your trusted news source gives a thumbs up to that reply, then for many that's all it takes to be convinced that the bad press was just sour grapes
maybe with other things, but for many especially in the US, your cell phone is THE phone in your life. So if it is not working, you will have it serviced, return it etc right away.
There will possibly be a spike over the next couple of weeks. Due to those in crappy ATT areas getting the message that crappy ATT is not going to be all that less crappy just cause they got a hip cool phone. So if Verizon is the great carrier in that area, that's who they should be using and yeah it sucks that they can't have the cool phone etc.
But there's no reason to believe that the spike will be that huge given that the issue isn't a design flaw at all and thus effects a small group. Or lasting since those in crap zones won't buy the phone after all (and many of those that don't know will be more careful to find out before switching phones and/or carriers)
We might. It all depends on whether that number still falls within Apple and the Government's acceptable range of defect.
These types of devices are complex and even the most perfect design will have problems with manufacturing issues. A screw isn't set perfectly tight, a sim card is punched slightly too small, Fed Ex drops the box and a tiny wire way inside snaps. and so on.
So long as the amount is small enough to be negligible, no serious injury or death occurs and the company makes good on repairing and or replacing, it's just part of the game.
Because Apple isn't responsible for fixing ATTs network.
there's nothing to fix in the phone itself. If there was we would see a lot more reports, especially coming from areas with the best ATT coverage. And Consumer Reports wouldn't have added that weak reception comment etc.
The iphone 4, while of course not perfect, is not flawed. The design is solid. It's the other side that has the problems.
Yeah and? Are you shocked that the compet didn't like having it called out that they aren't perfect either.
Exactly, the two are not the same thing.
To go back to my friends room analogy. You and I can start off shouting and depending on the noise in the room we can drop to a normal voice and be fine. Or we can start off standing next to each other and move apart and be fine. Or not. If more people are coming in the room.
I don't trust them to give out the numbers because of the fear that some folks will take any number that they deem high as 'you are crap' and either leave or not sign up. For example, 100k drops a month sounds huge to the uninformed, even if it might be out of a 1000 times that in attempts. ATT won't risk it.
It doesn't always mean they screwed with the numbers (perhaps the interpretation). They just don't want to give them out and that is the standard shut you down code phrase. Because as you said your own company knows that phrase etc.
Well sure. But the wise and considerate man looks at all the factors rather than knee jerking on one party. Because Apple made the phone, they carry the weight of a lot of the issues when it's not always on them. To their credit they make good on many of those issues because it's just not worth the time and energy.
The bumpers are a good example. The perception is out there, thanks to the media, that this bars issue is a major deal and that a case is the answer. Rather than waste time trying to convince the masses, Apple is just giving folks free bumpers. Why not, it's not really going to cost them that much since the silly things are like 10 cents to make and maybe another 5 cents to package. Come Sept 30th they will likely just have the bumpers in the box. You get a black one for free and if you want a color you have to buy it on your own.
I"m way younger than 53 but I do read Consumer Reports. However I read it with my brain on. I don't just blindly follow anyone. No matter the 'rep'. Which is also why I'm not holding my breath on my next Mac coming with a Blu-ray drive.
Exactly. If you are in a crappy service area anything is going to make it worse. If you are in a good or great area, it rarely to never matters what you do.
They are not NOW willing to refund your money. They have given a full refund on the phones since the first 3g came out. With an extended return period of a couple of days over double the standard 2 weeks, to be in line with ATT's no ETF period. And no restocking fee since they open the phone before they let you take it out of the store.
with the first iphone, there was a restocking fee although I remember reports of folks saying the managers waived it if you were returning it cause ATT sucked in your area.
He’s making a comment about this:
Just ignore him.
That was one of the more insightful posts we’ve had on these forums in awhile. Too bad more members can’t see your points.
Really...
With an extended return period of a couple of days over double the standard 2 weeks, to be in line with ATT's no ETF period.
I would love to see what people who preordered from get as the last day of their 'No ETF' date when they call 611 on the phones. Existing customers that preordered from AT&T find that their 'No ETF' time clock started ticking the day the ordered the phone which means most first day orders are already beyond their return date. Since was validating orders through the AT&T database, I would think that the same 'ticking' from order date would apply to their preorders too.
Anyone who preordered first day with want to call and find out when their return window closes/has closed?
With an extended return period of a couple of days over double the standard 2 weeks, to be in line with ATT's no ETF period.
I would love to see what people who preordered from get as the last day of their 'No ETF' date when they call 611 on the phones. Existing customers that preordered from AT&T find that their 'No ETF' time clock started ticking the day the ordered the phone which means most first day orders are already beyond their return date. Since was validating orders through the AT&T database, I would think that the same 'ticking' from order date would apply to their preorders too.
Anyone who preordered first day with want to call and find out when their return window closes/has closed?
How can the 30-day return window start ticking from the order date instead of from the activation date? Isn't that CHEATING?
From their point of view you are accepting the new contract when you order the phone since that is a pre-requiste of getting the new phone. That you are also getting a new phone, eventually, doesn't change that the new contract went into effect as soon as you ordered it.
If people don't want to call 611 they can just call *639# and it will send a text message with the new 'upgrade' date which will be 18 months from the new contract date - if its 11/16/2011 that means the contract started on 6/15/2010 and the 'No ETF' date has passed.
I completely did not understand what you just posted.
Hmmmmm,
When an existing AT&T customer orders an upgrade phone at a subsidized price (in this case $199 or $299 for the iPhone 4) they are agreeing to a new 2 year contract with AT&T. The agree to that contract renewal the day they order the phone - when it actually arrives is irrelevant to when the contract's '30 days to terminate the contract without an Early Termination Fee' time period started, which is the date you ordered the phone.
To talk to an AT&T rep all iPhone 4 owners can call '611' and talk to one and they can see when that 30 days is considered up.
Alternatively, you can call *639# (which is *NEW#) which will make the AT&T send a text message with your new 'upgrade' date, which is 18 months past signing the new contract. For someone who signed a new contract on 6/15/2001 the date it would send in the text message would be 11/16/2011.
30 days past 6/15/2001 is past today, so that means that even though people could still return their iPhone 4s to Apple, they can't get out of their AT&T contract. That means they are stuck with the new contract which means they won't be able to get an upgraded phone again for 17 months, so no turning in the old iPhone and then getting a cheap new one if they fix it sometime in the nearer future.
Did you do the *NEW# call? what date did it give you?In my case I'm a brand new customer, so I'm stuck for 2 years.
I just ordered the phone yesterday. Am I supposed to have gotten some notification to my existing phone?
Well then you aren't the first day preorders I was asking for. You probably have 30 days from yesterday to return it and get out of your contract.
Just to clarify I qualify on 06/19/2011. I pre-ordered on the 15th and didn't get my phone till the 23rd.
Huh AT&T will charge me $325 to get out of the contract, unless there is some 30-day clause?
And you pre-ordered from Apple? A couple of the AT&T people have slightly later dates too - I guess after the big crash it took them a few days to catch everyone back up. you have till today (most likely) to return your phone and still get out of the contract without ETF if you wanted to.
Yup from Apple, during that cluster.... I understand why Consumer Reports rates the phone the highest. It is an awesome device, but I also can understand that due to the antenna issue (which I can reproduce by touching that corner, but doesn't affect me or the wife [that i have been able to tell] normally) they don't actually recommend the phone as a buy (for everyone). I look forward to the free bumper even though waiting for it would have put me past my return period anyways. In my case I know a case would help because the wife has a case on hers and cannot reproduce the issue like I can.