Cook should issue and excuse letter for IOS7 many flaws

[Gus Van Der Mee]

Hope the next update solves your lag and any other problems, and you don't have to suffer anymore torture....

That would imply i'm a masochist. I'm not. I switched back to iOS 6 until it's resolved.

 

[Armen]

I certainly agree with a good portion of that. That said, I also don't see an issue with threads like "animations are too long" or "calendar is worse" or something along those lines where people discuss their issues and others can share similar feelings or perhaps propose some workarounds or alternatives. However, when most of those threads start getting filled with a bunch of people repeatedly and pointlessly putting down those who see issues here and there, that becomes even more worthless than even "who should apologize" or something like that.

Even those threads have a place in forums like these, just perhaps maybe in a more "general" discussion sub-forum or something like that. But, again, what's even more counterproductive and worthless is simply putting down others who are discussing issues simply because you don't feel those are issues, and that's happening far more now than even people bringing up issues to discuss.

I'm in complete agreement with "Does your phone do this too?" type threads because it helps determine if a problem is unique to the user's phone or a potential problem with the operating system.

But a simple thread that could be presented like "is it me or does the unlock animation take a little long?" ends up being "This animation takes too long. I hate Apple".

 

[C DM]

I'm in complete agreement with "Does your phone do this too?" type threads because it helps determine if a problem is unique to the user's phone or a potential problem with the operating system.

But a simple thread that could be presented like "is it me or does the unlock animation take a little long?" ends up being "This animation takes too long. I hate Apple".

Again, I agree with the general idea. But, even it does end up that way, why does that matter to others who don't care about that issue but suddenly need to repeatedly post punting that out and saying how silly it is if others hate Apple because of it? If that's silly, then how silly is it to continuously keep that conversation going about the silliness? Seems a rational approach would be not to participate in something one finds silly, or perhaps to point it out even but not to keep on doing that repeatedly essentially quickly becoming part of the silliness. Seems kind if hypocritical and counterproductive in a way, right?

 

[Max(IT)]

Mate, you are not going to win this one.....

With that kind of people, you mean ? You're right ....

 

[iEvolution]

Give them a break its a new operating system its going to take time to iron out all the bugs. Especially since its added new x64 architecture. I am a vocal critic of Apple and even I can understand the complexity of a new operating system.

Besides if you dont know that Apple sucks at programming you do now. They always been terrible with x.0 releases.

 

[pmau]

I have to say after reading all of the previous posts, this thread is not useful.

Not wanting to repeat anything, I have to say

- Most apps did not adapt to iOS7 properly, they weren't prepared for the simple fact that the old App looks OK on its own but does not "fit" in iOS7.

- Most stuff people complain about is just that stuff they were used to is gone or has changed.

- A new design would require new concepts consistent among all Apps. Both Apple and 3rd party devs failed to deliver that.

Having said that I do not think that Tim Cook, Apple or anyone should apologize. The discontinuity was just too big to be acceptable by the majority of old time customers.

In 6 month nobody cares ...

 

[djtech42]

 

[cjmillsnun]

Never actually tried Bing maps on a mobile, is there an app? I've always found GM to be bang on when I've entered a postcode.

Apple Maps, clearly though, sets the presentational standard.

Bing Maps has the option to view OS Maps. There is an app. For Windows Phone. Not sure about iPhone, I'm currently stuck with a 3G as my second phone with my HTC 8S temporarily my daily driver until my 5S arrives.

I'll have a look in the app store in a bit on my iPad.

 

[cmichaelb]

I find that astonishing, to be honest.

Google Maps has pinpoint accurate location data, Apple Maps to this day is still getting locations and landmarks where I live, sometimes miles off target.

Google is not pinpoint everywhere and is getting worse. Its still very good but Apple maps is pretty on par but I've only used it in two countries.

 

[Kurwenal]

Who also think Cook should also issue an excuse letter?

Oh, I definitely do. Any time a customer doesn't like a product, the CEO should issue an "excuse" letter.

 

[juliocoutinho]

Nobody can release a perfect OS without first releasing it to the public. It's because they have to mass test it and see the reaction of consumers, and therefore allowing them to iron out all of the bugs and work their way through improving from there.

Give it some it dude, just chillax and let Apple do it's magic.

Hope apple hear about it. I guess that would be the value of user criticism then. Wake up call on IOS7 many issues.

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The funny part is that the problems people have with iOS 7 is about 90% their own stupidity in not knowing that they can alleviate said problems by simply clean installing the software instead of upgrading/OTA etc. Most of the issues from the OP are strictly related to their own specific device's software not being cleanly installed, or they don't exist at all and they simply want to come up with problems that aren't really there, or they 'think' there are problems when there really aren't.

Having said all that, I do have a few 'real' problems with iOS 7 like a lot of people, in that I don't like that animations can stop you from acting.

Clean installing isn't Apple's upgrade policy. Are you saying Apple's standard upgrade process is buggy so you NEED to do clean install?

 

[HenryDJP]

Even if he didn't do that, allowing people to downgrade is the simplest thing he can do. What _IS_ with this stupid arrogant need to determine what OS version people can run on their own damn hardware?

Many would surely stick with iOS 6 after the iOS 7 unpleasantries and upgrade when they are confident iOS 7.1 or whatever fixes all the issues.

The other option for Apple is to get off the "look how many people upgraded to our new shiny crap" bandwagon and only release new major versions of the OS with new hardware. Because with iPhone 3G(iOS4), iPhone 4, iPad 3 (iOS7) - there is enough precedent.

You do realize that people don't have to upgrade their older iPhone right? Too many people are so eager to upgrade to the latest OS the second it's released as if bugs have never been heard of for .0 release.

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Jobs would never have allowed IOS7 to leave to market with so many flaws. Text that are actuallu buttons, crashes at last once a day, bugs so stupid that resemble Microsoft lack of care... And it is NOT more beautiful, it is just different.

Exactly, he just allowed his new iPhone 4 to come out with major widespread antenna issues to a point he had to issue a free bumper to the public that he would normally charge $29 for. Let it go about the "Jobs would never allow......etc." It simple isn't true, he has.

 

[Rogifan]

If my non techie 72 year old mother can use iOS 7 on her ipad mini with no problems I think people here can figure it out. It's not that difficult.

 

[parapup]

You do realize that people don't have to upgrade their older iPhone right? Too many people are so eager to upgrade to the latest OS the second it's released as if bugs have never been heard of for .0 release.

The problem with that is people won't know if the new OS is workable for them until they try it. So for example people on iPhone 5 might find iOS 7 works OK for them but people on iPhone 4 might find otherwise etc.

 

[C DM]

If my non techie 72 year old mother can use iOS 7 on her ipad mini with no problems I think people here can figure it out. It's not that difficult.

But different people can find different issues with it here and there as they relates to their use, right?

 

[scaredpoet]

Jobs would never have allowed

...and that's when you lost the thread.

 

[palmerc2]

Oh BROTHER! Go home OP, you're drunk.

Or keep wallowing in sorrow. Contact the media. DEMAND Tim Cook publically apologize (for what's the best iOS yet IMO), contact a lawyer and sue his ass!!

Peace, going out, gonna ENJOY my night. You keep on sitting there unhappy about life.

 

[HenryDJP]

Repeatedly posting in threads something along the lines of "I don't see any issues. You are all doing it wrong." doesn't make for a discussion. You can certainly post that, that's perfectly fine, but to repeatedly keep on making those statements and nothing more, what does that add? If you don't care about the issues, then it probably doesn't make much sense to spend much time posting about them, right? Again, nothing wrong with stating an opinion, but to keep on going after people telling them they are wrong because you don't care about the issues doesn't make room for a discussion.

It's like someone coming to a support group for people with some sort of an issue and just keep on piping up all the time saying they don't have that issue and they don't see why others should have it and that those people are just wrong. Yes, it's a free discussion, and yes everyone can have an opinion, but you must see the silliness of doing that, right? I certainly hope you do.

I disagree with this. I see more of the opposite. People that are having issues are not only vocal about it but they keep hammering a dead horse. It's very good to hear the people that are not having issues because it helps to put people's minds at ease that issues are not as widespread as the people complaining about them like to make it seem. And as soon as someone says, "I'm not having issues or problems" then that person is called a fanboy by the complainers. That makes for a hostile discussion. It's like saying, "Shut up, how dare you side with Apple when we are trying to publicly slander their name". Just sayin'.

 

[C DM]

I disagree with this. I see more of the opposite. People that are having issues are not only vocal about it but they keep hammering a dead horse. It's very good to hear the people that are not having issues because it helps to put people's minds at ease that issues are not as widespread as the people complaining about them like to make it seem. And as soon as someone says, "I'm not having issues or problems" then that person is called a fanboy by the complainers. That makes for a hostile discussion. It's like saying, "Shut up, how dare you side with Apple when we are trying to publicly slander their name". Just sayin'.

But the vast majority of those people post in threads about those issues. So if someone doesn't see those issues and thinks it's essentially beating a dead horse you would think the most rational course of action would simply be not to read those threads and most certainly not waste even more time posting in them, right? Same should apply the other way too realistically speaking. Neither really holds up though for some reason despite it being quite irrational. It just mostly seems obvious in problem threads since they represent the vast majority of threads, as is often the case on technical forums.

 

[Skika]

If my non techie 72 year old mother can use iOS 7 on her ipad mini with no problems I think people here can figure it out. It's not that difficult.

People just dont like change. And thats all there is about the complaints.

 

[C DM]

People just dont like change. And thats all there is about the complaints.

Because there simply can't be any actual issues with the new OS that people might want to discuss, right? Got to love obvious generalizations.

 

[Drunken Master]

 

[joneill55]

Can't hate it more.

Much less intuitive. Full of bugs. Extremely slow. Irresponsive touch. Crashing and rebooting with frequency. Battery hogging.

All that for nothing in return.

Cook issued an excuse letter for Maps app inaccuracy, huh? That is because he could just blame someone else. I have many GPS/Maps applications with years in the market and they all have mistakes. The issues with Maps accuracy are nothing compared to this IOS7 mess.

Who also think Cook should also issue an excuse letter?

Move on the Android land and get back to us in 6 months about "imperfect" OS.

BTW, you will not be missed.

 

[matttye]

Are you talking about a personal letter of apology for your issues, or an apology to the entire customer base?

iOS 7 runs fantastically well for me. I can hardly fault it.

 

[pat park]

Can't hate it more.

Much less intuitive. Full of bugs. Extremely slow. Irresponsive touch. Crashing and rebooting with frequency. Battery hogging.

All that for nothing in return.

Cook issued an excuse letter for Maps app inaccuracy, huh? That is because he could just blame someone else. I have many GPS/Maps applications with years in the market and they all have mistakes. The issues with Maps accuracy are nothing compared to this IOS7 mess.

Who also think Cook should also issue an excuse letter?

I would demand a refund asap! For what we paid for iOS7, it should be perfect!

Oh wait.... we didn't pay anything for it, did we?

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Are you talking about a personal letter of apology for your issues, or an apology to the entire customer base?

iOS 7 runs fantastically well for me. I can hardly fault it.

same here. No issues at all for me. I like the added gestures in iPhone Mail and messages app.