Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Someone asks about a recall, and the answer is indirect.

Most of the answers have been indirect. Regardless of whether or not the iPhone 4 is defective, the way they're handling the conference on stage in the Q&A session so far is pretty terrible. They've avoided directly answering a good chunk of important questions.
 
I don't like a case, I like the apple bumper though I am pissed off when I saw its price. I would have bought one I the price were less than $15.

If I buy the bumper now, can I get the refund next week?
 
A recall and replacement, but that was not a realistic expectation.

i suggest never buying a car then. they all have issues and unless it's a safety issue the best you get is a technical bulletin to get something fixed next time you get your oil changed
 
I think this was handled great today.

Facts don't lie. Only 0.55% of users call AppleCare with problems. Only 1.7% return rate, versus 6% for 3GS. Dropped calls on par with 3GS. Attenuation happens on other phones. Despite all of this, Apple still gives out free cases.

This antenna-gate has been nothing more than overblown hysteria.

Those are statistics, not facts. There is a big difference there.

And yeah, Apple giving out free cases for a design flaw and making it sound like they are going above and beyond. Steve Jobs is the new Mother Theresa.
 
-.36 now.

I think its fair to say this conference didn't solve the heart of the issue. A major design flaw by a relatively brilliant company.

2:14 PM:

+1.30 on a day when Dow is down 221, NASDAQ is down 56.

Yes, rethinking may be called for, here.
 
Another GREAT display of Apple's superior customer care...SJ on stage to clarify a great deal of HYSTERIA and ******** started by a select few...CONGRATS for tackling the issue in full transparency, APPLE!
 
But why isn't anyone asking about the replacement units that seem to have a slightly different metal band and no reception/death grip issues whatsoever?

They don't exist. These users were fooled by testing under slightly different conditions (signal bounces, hand moisture, traffic congestion, etc.)
 
Time to grow up

Another post of "we got ours, screw everyone else". :apple:

No, foolish little person, the point is that plenty of products have trouble, and now you have two ways to deal with it. The admission alone is a whole lot better than most companies would give. Notice how the other smartphone makers are lining up to admit their own issues? No? If yours doesn't work, then take it back, and try again if you want. Or get a case. Or just shut the h#ll up and deal with it. What exactly do you want that would be an improvement over this? A recall? How would that help?
 
I think this was handled great today.

Facts don't lie. Only 0.55% of users call AppleCare with problems. Only 1.7% return rate, versus 6% for 3GS. Dropped calls on par with 3GS. Attenuation happens on other phones. Despite all of this, Apple still gives out free cases.

This antenna-gate has been nothing more than overblown hysteria.

Amen. For every one whiner who thinks they just got shafted (when they didnt), there are 1000 people who would gladly buy the phone off them and use it without a single complaint.... oh... If anyone wants to sell their "crappy" iP4 32GB, let me know... I am in the market for one. Hell, if you got it at promotional pricing, I'll give you $100 more.

I'll be here... waiting.
 
NOt as bad as it sounds: PHone works fine unless you're in a low signal area and hold it with the deathgrip and don't use a case. And not many complaints.

But Apple is misleading too: 3GS doesn't have less dropped calls because people had cases. I mean CR and Anandtech tested this already.

And yes all phones have these issues to some degree, but the beef with the iPhone 4 is it the worst of the bunch.

Also the comparison to other phones Apple presented is a signal bar comparison not a real-world attenuation comparison. Misleading.

What Apple didn't say is: they are working on a hardware fix so you won't need a case. RAte of 1 more dropped call per 100 is huge in the telephone world at least with landlines as all telephone companies strove to get the 4 9s - 99.99% CCR or call completion rate.
 
So I guess I will be sticking with my 3GS for a while longer and not re-placing my cancelled pre-order. I don't want a case but that's fine, I can wait a while longer for a revision, or for next year's phone if necessary.
 
And now that Steve told us that the problem was over-hyped, people are going like "oh, actually, I never had any dropped calls... Oh and I never looked at the bars until I read about the problem on the net... I wouldn't have noticed otherwise."

Your reading comprehension is terrible. Nobody here has blindly done a 180 or is lying about their problems.

It's more like "Initial data reports presented today are supported by the fact that I don't know many or any people affected by this problem. "
 
Design Flaw

Those are statistics, not facts. There is a big difference there.

And yeah, Apple giving out free cases for a design flaw and making it sound like they are going above and beyond. Steve Jobs is the new Mother Theresa.

Well, you are entitled to your opinion.

Are you experiencing problems with your new ip4?
 
Can't believe how full of themselves they sound. They're really blind to the problem. All phones do not have the problem. This has already been characterized as a lie.

Are you kidding? And what gives you the right to say that? Your BA in ignorance? They all have attenuation loss in some way, dependent on external factors.

"Facts don't lie. Only 0.55% of users call AppleCare with problems. Only 1.7% return rate, versus 6% for 3GS. Dropped calls on par with 3GS. Attenuation happens on other phones. Despite all of this, Apple still gives out free cases." I couldn't have said it better myself...
 
Its just as unstable as Vista was when it first came out, if you look at it technically, not to much changed. The UI is better and it runs better on lesser hardware but I really dont see any other difference from Vista.
I'm struggling to find any problems. There was one related to sleeping hard disks but there was a hotfix for it.

It may be a Western Digital Black drive but it's much too noisy. At least it was cheap.

I can't live without the new Windows Media Center.
 
It's funny how everyone on here was moaning about the antennae of the phone a few weeks ago, and now Steve has said there basically isn't an issue and now everyone on here is saying that their iP4 is fine as a call never drops. Such BS.

You must realize that with millions of people owning these phones, there is a wide variation in experience and different people may post different opinions in different situations. Also, that there are network variations that may affect people's perceptions.
 
Facts

Facts don't lie. Only 0.55% of users call AppleCare with problems. Only 1.7% return rate, versus 6% for 3GS. Dropped calls on par with 3GS. Attenuation happens on other phones.
 
The real question I want to hear is

"are there going to be any internal modifications for iPhones shipping after 30 SEP"

What is the real reason for stopping free bumpers at that time?

I really don't know what makes you think there could be a HW changer after Sept 30th. They simply needed to set up a deadline...they are not going to offer a bumper free program forever...and even though i think getting a bumper is not a fix, those who want one have enough time to think about it.

Now I guess your Q is what abut people buying after Sept 30th? Maybe they will ship a bumper with every iPhone? Not sure...maybe you are right, they are going to have a silent HW upgrade...hmmmm...wtf should we think
 
This board and thread has gone to hell. People registering user names to complain about a phone they dont even own? Who has that time?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.