Crashes, Access Impossible & Slow Forums

Discussion in 'Site and Forum Feedback' started by Scepticalscribe, May 17, 2016.

  1. Scepticalscribe Contributor

    Scepticalscribe

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    Location:
    The Far Horizon
    #1
    Just an observation: I daresay this has been noticed and addressed already, - clearly, it has, as the forums are up and running again - but the forum crashed completely both today (May 17) and yesterday (May 16).

    During that time, any attempt to gain access to the forum was impossible.

    A separate issue is that I have noticed that the forums are sometime very slow, and drop, and hang, especially if alerts are posted.
     
  2. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #2
    We did a database upgrade this morning to try to address some recent issues we've been having.

    So, hopefully it'll be better. Otherwise, let me know.

    arn
     
  3. Scepticalscribe, May 17, 2016
    Last edited: May 17, 2016

    Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #3
    This collapse - or crash - appears to be threatening again; there are several sub-fora where access seems a bit unstable, or stuttering, and I am receiving the same sort of error messages concerning Xenforo that I received earlier today when the crash happened.

    Yesterday, I was simply denied access.
     
  4. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #4
    What time(s) did you have these issues? Also what device was this on, and have you tried using a different Internet browser?
     
  5. Meister Suspended

    Meister

    Joined:
    Oct 10, 2013
    #5
    Try to clean cookies, cache and browser history.

    Also try a different browser or even device.
     
  6. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #6
    Again, access to the actual forums section of the site is stuttering, stalling and seizing up. In a word, pretty slow.

    Thanks for the suggestions. Have done so, and while there has been some improvement, access - and stability - are still somewhat uneven.
     
  7. maflynn Moderator

    maflynn

    Staff Member

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    Boston
    #7
    Performance in the forums this morning is abhorrent, very frustrating to sit and wait for it to load.

    Edit: It seemed to have started around 6:30am EST, before that, everything was fine.
     
  8. SandboxGeneral Moderator

    SandboxGeneral

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    #8
    Yep, running very slow in the Detroit area too.
     
  9. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #9
    Well, it crashed completely a few minutes ago - and error messages were displayed.

    Indeed, both the actual site, as well as the forums (when the site finally allowed entry) had crashed. And access is very slow, and erratic.

    I appreciate this this is being addressed - I am not complaining, merely reporting what I have experienced.

    Another thing I have noticed is especially striking today: Freezing, and stalling which leads to (inadvertent) duplicate posting.
     
  10. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #10
    Yes, those very messages were on my screen on Tuesday (17 May), as well.

    And they reappeared today.
     
  11. jeremysteele, May 21, 2016
    Last edited by a moderator: Jul 7, 2016

    jeremysteele macrumors 6502

    Joined:
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    #11
    Woah, Admins.

    May wanna disable detailed error display asap. That is an incredible security oversight.
     
  12. maflynn Moderator

    maflynn

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    #12
    I'm seeing some bad performance issues and errors, preventing the page from rendering
     
  13. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #13
    Just had that, too, a few minutes ago, along with a total crash.

    Error messages - twice - flashed up on screen, as I was composing a post, and then, the system completely denied entry, and the standard MR Error message 'our engineers are fixing it'...came up.
     
  14. arn macrumors god

    arn

    Staff Member

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    Apr 9, 2001
    #14
    ya... we're struggling with some MySQL issues over the past few weeks.

    still making changes, trying to fix it.

    stay tuned.
     
  15. grahamperrin macrumors 601

    grahamperrin

    Joined:
    Jun 8, 2007
    #15
    Fine for me at the moment. For what it's worth.

    Postscript: crossed paths with Arn's update. Happy to stay tuned.
     
  16. arn macrumors god

    arn

    Staff Member

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    #16
    ya, every few days, our MySQL server overloads and everything crashes for a bit. it's sporadic but frustrating.
     
  17. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #17
    Fair enough; thanks for responding @arn and glad to know that you are aware of this. Happy to stay tuned, too.
     
  18. Jessica Lares macrumors G3

    Jessica Lares

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    Near Dallas, Texas, USA
    #18
    Got that error message awhile ago too. I thought it was a kernel panic. :oops::oops::oops:
     
  19. maflynn Moderator

    maflynn

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    #19
    Things seemed to have calmed down, performance is back
     
  20. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #20
    And there was another crash and denial of service this morning, but that has been dealt with now.
     
  21. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #21
    The site has stalled, and hung, and frozen, a few times this evening, especially when I was trying to post.

    The practical upshot is a marked increase in the number of duplicate posts (I have since deleted the duplicated posts).
     
  22. Huntn macrumors G5

    Huntn

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    The Misty Mountains
    #22
    My experience is that I've seen infrequent error messages and mostly the forums work ok. In the mornings, I usually access with my iPad. Any time the forum seems to drag, I'm wondering if it's my iPad, my ISP, the Internet in general or MRs. ;)

    On my iPad, when things get bad in this regard, like @Meister suggested, I clear my Safari History and website data (Settings>Safari>Clear History and Website Data. I make sure that I don't have 10+ apps open in the background, restart it or do a hard reset (hold the Home+ Sleep/Wake buttons simultaneously).
     
  23. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #23
    Just wished to flag - or mention - that the forums are a bit wobbly again tonight, crashing, offering error messages, and stalling and freezing at times.
     
  24. KillaMac Suspended

    Joined:
    May 25, 2013
    #24
    Site has crashed on me at least 5 times in the last 30 minutes. I had copied the info it gave me about the database but I accidentally removed it from my copy/paste clipboard before I got this post done. :(
     
  25. Scepticalscribe thread starter Contributor

    Scepticalscribe

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    #25
    Well, at least three error massages - one is bright red - another on a white background - flashed up this evening in the 30 or so minutes.

    Besides, it has been slow and less than stable, too.
     

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