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What? They were adhering to Best Buy’s price match policy as it was written.
Well, to be fair, it is a judgment call. Best Buy’s price match policy explicitly excludes pricing errors, and IMO it’s hard for a reasonable person to believe that this wasn’t 99% likely to be a pricing error. This isn’t last generation stuff. This is current generation Apple stuff, and that just doesn’t get discounted like this, pretty much ever.
 
Other stores declined due to the offers coming from a “third-party warehouse”. The people I referred to will get disciplined over this discrepancy.

Also, I guarantee BB will drop TD from its price-matching policy.
They eventually started making that claim once the word came down from BB corporate, but there was zero indication on the product pages that these would come from a 3rd-party warehouse. The products met all the criteria to be price matched (eligible retailer, in stock, matching model, etc.)

Think you’re right that TigerDirect will be dropped from the policy, though. To avoid these sort of fiascos in the future.
 
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Well, to be fair, it is a judgment call. Best Buy’s price match policy explicitly excludes pricing errors, and IMO it’s hard for a reasonable person to believe that this wasn’t 99% likely to be a pricing error. This isn’t last generation stuff. This is current generation Apple stuff, and that just doesn’t get discounted like this, pretty much ever.
It still comes down to a very arbitrary distinction and call. What’s an error and what’s not? Best Buy had $400 off M1 iPad Pros - massive discount even though it was technically last-gen. Was that a pricing error? No. That’s why I keep saying BB should have a maximum % match in their policy to avoid these sort of policy discrepancies.
 
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They eventually started making that claim once the word came down from BB corporate, but there was zero indication on the product pages that these would come from a 3rd-party warehouse. The products met all the criteria to be price matched (eligible retailer, in stock, matching model, etc.)
A lot of the items said they were preorders and had a $9.99 shipping fee. The one I got said it was IN STOCK and had free shipping (that doesn’t sound like 3rd party). Wish I got a screen shot of it. Still, it seems easier to claim pricing error.
 
A lot of the items said they were preorders and had a $9.99 shipping fee. The one I got said it was IN STOCK and had free shipping (that doesn’t sound like 3rd party). Wish I got a screen shot of it. Still, it seems easier to claim pricing error.

Same here. In Stock, free shipping. Around 4-5 hours after I ordered, the configuration I was able to get went to "Out of Stock" and has stayed that way. Definitely didn't seem like a third-party provider and there was no indication it was refurbished. Though for the discount, it was still a good deal on a refurbished one.
 
Please entertain me how can one make a "mistake" on so many products? I can understand one, but not so many...
It is either legit or it is all fraud.
Some fraud... For what? To get email addresses? Come on. It's just a system error on Apple products. NONE of these are going to ship. Living in delusion doesn't help anyone, and I can't wait for all the angry buyers who expect a relatively small business to be able to ship all these price mistakes.
 
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It still comes down to a very arbitrary distinction and call. What’s an error and what’s not? Best Buy had $400 off M1 iPad Pros - massive discount even though it was technically last-gen. Was that a pricing error? No. That’s why I keep saying BB should have a maximum % match in their policy to avoid these sort of policy discrepancies.
I think common sense should prevail. There's no common sense in expecting Best Buy to price match these as a rule. Of course, some people will get an employee who doesn't know what he's doing... In ant case it's bewildering why Macrumors bothered posting this. I've been here before with TD, by the way, and they always cancel.
 
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I think common sense should prevail. There's no common sense in expecting Best Buy to price match these as a rule. Of course, some people will get an employee who doesn't know what he's doing... In ant case it's bewildering why Macrumors bothered posting this. I've been here before with TD, by the way, and they always cancel.
“Common sense” is not quantifiable in regards to a reasonable percentage discount. Where’s the line?
 
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Everyone here is reporting different emails from TD than what my gf and I got (we placed separate orders). Our emails just say:

Thank you for your order, [me]
We’re pretty speedy when it comes to processing orders so if you need to change anything, give us a quick call at 1-888-278-4437. Keep an eye out for your shipment confirmation…you’ll have your order in no time!

Hope to see you again soon,
TigerDirect Business

Then there are two columns, the left one says Order Information with the Order Number, Order Date, and a blue button that says Order Details. The right column is the Shipment Information. At the bottom of the email is the Terms and Items Ordered.

We both ordered an M2 iPad Pro 11 for $403.99 at around 2:30pm EST and haven't received any other emails since then.
 
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A lot of the items said they were preorders and had a $9.99 shipping fee. The one I got said it was IN STOCK and had free shipping (that doesn’t sound like 3rd party). Wish I got a screen shot of it. Still, it seems easier to claim pricing error.
I screen shotted the iPad Pro 11 128GB that says in stock and free shipping.
 
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Everyone here is reporting different emails from TD than what my gf and I got (we placed separate orders). Our emails just say:



Then there are two columns, the left one says Order Information with the Order Number, Order Date, and a blue button that says Order Details. The right column is the Shipment Information. At the bottom of the email is the Terms and Items Ordered.

We both ordered an M2 iPad Pro 11 for $403.99 at around 2:30pm EST and haven't received any other emails since then.
I ordered two at 3:45pm EST yesterday and got the Thank you For Your order email as described above. Got follow up emails at 8:40pm and 9:10pm saying:

Thank you for placing your order with TigerDirect Business. Upon completion of processing, you will receive an email confirmation
Please save this message for future reference.

Has all the details of the order below, and shows status as pending.
 
Lol, these never ship from TigerDirect, but I always order when it happens "just in case". Fully expect the cancellation email tomorrow morning.
 
I ordered two at 3:45pm EST yesterday and got the Thank you For Your order email as described above. Got follow up emails at 8:40pm and 9:10pm saying:

Thank you for placing your order with TigerDirect Business. Upon completion of processing, you will receive an email confirmation
Please save this message for future reference.

Has all the details of the order below, and shows status as pending.

Huh, that's weird. Neither one of us has received anything like that -- only the initial order confirmation. Thanks for the info. Are you able to see the Order Details? When I click on that, and enter my order number, email, and zip code, it comes back and says "An invalid Zip Code or order number was entered, please try again." -- but hopefully that's just due to it not having shipped yet.
 
Huh, that's weird. Neither one of us has received anything like that -- only the initial order confirmation. Thanks for the info. Are you able to see the Order Details? When I click on that, and enter my order number, email, and zip code, it comes back and says "An invalid Zip Code or order number was entered, please try again." -- but hopefully that's just due to it not having shipped yet.
The other strange thing is that TD charged us 10.4% sales tax, but sales tax where we live is 7.75%.
 
The other strange thing is that TD charged us 10.4% sales tax, but sales tax where we live is 7.75%.
I have been charged 7%. The exact rate for where I live. One of the shipments was free. The other one 9.99.
 
This whole fiasco reminds me of the PowerMac G5 leak, by Apple!

And then at the keynote when Steve came on and said something like “the consensus is this ad fell into one of 3 categories…”
 
Huh, that's weird. Neither one of us has received anything like that -- only the initial order confirmation. Thanks for the info. Are you able to see the Order Details? When I click on that, and enter my order number, email, and zip code, it comes back and says "An invalid Zip Code or order number was entered, please try again." -- but hopefully that's just due to it not having shipped yet.

I got those emails for two out of my four orders. Basically follow up emails after the initial order confirmation. All of my orders are in pending review status now.
 
Seems all the goodies have gone Out of Stock! Including the lesser-known ones that stayed up longer like the 1TB 11” iPad Pro. But no acknowledgement of an error or order cancellation emails. Really interesting. Can’t wait to see how tomorrow goes.
I got those emails for two out of my four orders. Basically follow up emails after the initial order confirmation. All of my orders are in pending review status now.

i got two email confirmations on my first initial order

then when i found that M2 macbook air - i panic bought that thinking i’d at least then have the M1 to give to my dad but i only got the one email from that order

i’m going to theorize like an ancient astronaut theorist that any order with the double emails is a possible real order - and the others are aliens
 
“Common sense” is not quantifiable in regards to a reasonable percentage discount. Where’s the line?
I can apply the old Justice Potter Stewart description of profanity: “I can’t define it, but I know it when I see it.” Nearly half off on new, current generation Apple products is so far beyond the reasonable expectation of an intentional price cut that “I know it when I see it”.

I would agree that some policy that is less vague and subject to interpretation and personal judgment would be better here.
 
I ordered the 11" iPad Pro with 256 GB at 4:39 PM PST yesterday, and got a confirmation email with the product name:

Apple 11" iPad Pro 4th Gen - Apple M2 Chip, 256GB Storage, 10-Core GPU, Liquid Retina Display, WiFi 6E, BT, 12MP Wide/12MP Ultra Wide Cameras, Face ID, iPadOS 16, Silver - MNXG3LL/A​

When I checked the status, it said:
Order Status:Reg Order Process - Credit Card Verification Done. Your order is in process at our warehouse.

Then this morning at 2:20 AM PST, I got another email confirmation for the same order. This time, the product name changed to simply:


IPAD PRO 11 WIFI 256GB SILVER-USA​

Checking my order status, it changed to this:
Pending Review - This order is pending review


I fully expect this iPad Pro order to get cancelled. I also order an iPad Air and the Magic Keyboard, but did not receive a 2nd email about those. Their statuses still say "Reg Order Process".
 
Despite your experience, retail just doesn't get that kind of margins. Best Buy averages 3.2% over 10 years, Walmart last quarter was -1.18%,BBBY -31%, Target 2.68%.
I worked for a consumer tech company in the past, but not as a product manager.... from what I understood tho, our personal goal/formula was that if a product had a retail of $50, worst case scenario was that it could not cost more that $10 to manufacture,
 
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Oh "Out of Stock'... surprise, surprise, but "hey" we have other products at "great prices"... and you all fell for it, basically it's a sales scam?
 
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