Well, to be fair, it is a judgment call. Best Buy’s price match policy explicitly excludes pricing errors, and IMO it’s hard for a reasonable person to believe that this wasn’t 99% likely to be a pricing error. This isn’t last generation stuff. This is current generation Apple stuff, and that just doesn’t get discounted like this, pretty much ever.What? They were adhering to Best Buy’s price match policy as it was written.
They eventually started making that claim once the word came down from BB corporate, but there was zero indication on the product pages that these would come from a 3rd-party warehouse. The products met all the criteria to be price matched (eligible retailer, in stock, matching model, etc.)Other stores declined due to the offers coming from a “third-party warehouse”. The people I referred to will get disciplined over this discrepancy.
Also, I guarantee BB will drop TD from its price-matching policy.
It still comes down to a very arbitrary distinction and call. What’s an error and what’s not? Best Buy had $400 off M1 iPad Pros - massive discount even though it was technically last-gen. Was that a pricing error? No. That’s why I keep saying BB should have a maximum % match in their policy to avoid these sort of policy discrepancies.Well, to be fair, it is a judgment call. Best Buy’s price match policy explicitly excludes pricing errors, and IMO it’s hard for a reasonable person to believe that this wasn’t 99% likely to be a pricing error. This isn’t last generation stuff. This is current generation Apple stuff, and that just doesn’t get discounted like this, pretty much ever.
A lot of the items said they were preorders and had a $9.99 shipping fee. The one I got said it was IN STOCK and had free shipping (that doesn’t sound like 3rd party). Wish I got a screen shot of it. Still, it seems easier to claim pricing error.They eventually started making that claim once the word came down from BB corporate, but there was zero indication on the product pages that these would come from a 3rd-party warehouse. The products met all the criteria to be price matched (eligible retailer, in stock, matching model, etc.)
A lot of the items said they were preorders and had a $9.99 shipping fee. The one I got said it was IN STOCK and had free shipping (that doesn’t sound like 3rd party). Wish I got a screen shot of it. Still, it seems easier to claim pricing error.
Some fraud... For what? To get email addresses? Come on. It's just a system error on Apple products. NONE of these are going to ship. Living in delusion doesn't help anyone, and I can't wait for all the angry buyers who expect a relatively small business to be able to ship all these price mistakes.Please entertain me how can one make a "mistake" on so many products? I can understand one, but not so many...
It is either legit or it is all fraud.
I think common sense should prevail. There's no common sense in expecting Best Buy to price match these as a rule. Of course, some people will get an employee who doesn't know what he's doing... In ant case it's bewildering why Macrumors bothered posting this. I've been here before with TD, by the way, and they always cancel.It still comes down to a very arbitrary distinction and call. What’s an error and what’s not? Best Buy had $400 off M1 iPad Pros - massive discount even though it was technically last-gen. Was that a pricing error? No. That’s why I keep saying BB should have a maximum % match in their policy to avoid these sort of policy discrepancies.
“Common sense” is not quantifiable in regards to a reasonable percentage discount. Where’s the line?I think common sense should prevail. There's no common sense in expecting Best Buy to price match these as a rule. Of course, some people will get an employee who doesn't know what he's doing... In ant case it's bewildering why Macrumors bothered posting this. I've been here before with TD, by the way, and they always cancel.
Thank you for your order, [me]
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I screen shotted the iPad Pro 11 128GB that says in stock and free shipping.A lot of the items said they were preorders and had a $9.99 shipping fee. The one I got said it was IN STOCK and had free shipping (that doesn’t sound like 3rd party). Wish I got a screen shot of it. Still, it seems easier to claim pricing error.
I ordered two at 3:45pm EST yesterday and got the Thank you For Your order email as described above. Got follow up emails at 8:40pm and 9:10pm saying:Everyone here is reporting different emails from TD than what my gf and I got (we placed separate orders). Our emails just say:
Then there are two columns, the left one says Order Information with the Order Number, Order Date, and a blue button that says Order Details. The right column is the Shipment Information. At the bottom of the email is the Terms and Items Ordered.
We both ordered an M2 iPad Pro 11 for $403.99 at around 2:30pm EST and haven't received any other emails since then.
I ordered two at 3:45pm EST yesterday and got the Thank you For Your order email as described above. Got follow up emails at 8:40pm and 9:10pm saying:
Thank you for placing your order with TigerDirect Business. Upon completion of processing, you will receive an email confirmation
Please save this message for future reference.
Has all the details of the order below, and shows status as pending.
The other strange thing is that TD charged us 10.4% sales tax, but sales tax where we live is 7.75%.Huh, that's weird. Neither one of us has received anything like that -- only the initial order confirmation. Thanks for the info. Are you able to see the Order Details? When I click on that, and enter my order number, email, and zip code, it comes back and says "An invalid Zip Code or order number was entered, please try again." -- but hopefully that's just due to it not having shipped yet.
I have been charged 7%. The exact rate for where I live. One of the shipments was free. The other one 9.99.The other strange thing is that TD charged us 10.4% sales tax, but sales tax where we live is 7.75%.
Huh, that's weird. Neither one of us has received anything like that -- only the initial order confirmation. Thanks for the info. Are you able to see the Order Details? When I click on that, and enter my order number, email, and zip code, it comes back and says "An invalid Zip Code or order number was entered, please try again." -- but hopefully that's just due to it not having shipped yet.
Seems all the goodies have gone Out of Stock! Including the lesser-known ones that stayed up longer like the 1TB 11” iPad Pro. But no acknowledgement of an error or order cancellation emails. Really interesting. Can’t wait to see how tomorrow goes.
I got those emails for two out of my four orders. Basically follow up emails after the initial order confirmation. All of my orders are in pending review status now.
I can apply the old Justice Potter Stewart description of profanity: “I can’t define it, but I know it when I see it.” Nearly half off on new, current generation Apple products is so far beyond the reasonable expectation of an intentional price cut that “I know it when I see it”.“Common sense” is not quantifiable in regards to a reasonable percentage discount. Where’s the line?
Received a shipped notification. Surprisingly on a Sunday.
Order Status: | Reg Order Process - Credit Card Verification Done. Your order is in process at our warehouse. |
IPAD PRO 11 WIFI 256GB SILVER-USA |
Pending Review - This order is pending review |
I worked for a consumer tech company in the past, but not as a product manager.... from what I understood tho, our personal goal/formula was that if a product had a retail of $50, worst case scenario was that it could not cost more that $10 to manufacture,Despite your experience, retail just doesn't get that kind of margins. Best Buy averages 3.2% over 10 years, Walmart last quarter was -1.18%,BBBY -31%, Target 2.68%.